Customer Reviews for Barrys Auto Sales
(U-Haul Neighborhood Dealer)

187 reviews

2830 E High St   Pottstown, PA 19464

(610) 326-7465

Hours

  • Monday
    Closed
  • Tue–Fri
    11 am–6 pm
  • Saturday
    10 am–3 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(610) 326-7465

2830 E High St
Pottstown, PA 19464

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Fri
    11 am–6 pm
  • Saturday
    10 am–3 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

christopher C. 
Rating:
5.0

Customer did not leave a comment.

Yanping L. 
Rating:
5.0

Customer did not leave a comment.

SHANNON S. 
Rating:
5.0

Customer did not leave a comment.

KYLE H. 
Rating:
5.0

Very friendly and helpful. Wonderful experience.

MICHAEL B. 
Rating:
3.0

Very helpful. And readily available.

Francois G. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Not a thing all was perfect!!!! Mr.Sir @ Barrys Auto Sales is the best

NAOMI M. 
Rating:
5.0

This was a great experience. The owners were pleasant and friendly. He also had just washed and detailed the rental before I got it. I can tell this is a well run location. I will be back to rent from them in the future.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Trailer did not have jack….it's far too heavy for 1 person to attach and detach from truck hitch!

Cheryl B. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Jordan H. 
Rating:
5.0

Great customer service! This was the best experience I have ever had renting a vehicle. Fast,easy and pleasant

judith S. 
Rating:
5.0

I would offer free tilt back rental with truck.

David C. 
Rating:
5.0

Nothing everything was great no complaints

Lanell D. 
Rating:
5.0

Staff was friendly and helpful and van was new and in perfect condition.

KRISTI M. 
Rating:
5.0

Very experienced and friendly business establishment! Highly recommend!

LOUISE S. 
Rating:
5.0

Nothing. Excellent service and advice.

Frederick C. 
Rating:
5.0

Customer did not leave a comment.

Keenan M. 
Rating:
4.0

Customer did not leave a comment.

martine J. 
Rating:
5.0

Very friendly, very helpful people. I called before I did the mobile pick up and they were extremely helpful.

Gene G. 
Rating:
5.0

Very nice staff. Was very busy but treated each customer with respect

Gerald B. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Super helpful husband and wife team

William D. 
Rating:
5.0

Serve food? I really couldn't ask for more-the staff was knowledgeable, helpful and kind.

LISA M. 
Rating:
5.0

Customer did not leave a comment.

Dan F. 
Rating:
5.0

Customer did not leave a comment.

Benjamin J. 
Rating:
5.0

Excellent experience and customer service.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

John-Curtis Q. 
Rating:
5.0

Holly and her husband were warm, friendly, informative and made the experience pleasant!!! The Van was new, comfortable, ran smooth & clean. I will definitely rent a Van or Truck again when needing a U-Haul. Thank you for making my move easy!!!👍💜

kathy T. 
Rating:
5.0

The location is great,but the truck i had ,there were ussues it drove all over road and wasnt happy..made me feel unsafe in it or would get pulled over for a dui driver..needs better mechanical work to make sure people who rent them are safe..but otherwise..great job

kenneth C. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

He was a really nice helpful guy. There ought to be more like him.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

No improvements needed on the Service or the equipment. Dave and Holly were great to deal with and we are making them our first stop for future rental needs. ***Uhaul could make some improvements in their booking system though, where there were non-descriptive error messages during check-in at the counter….possibly due to my renting other Uhaul equipment out of state previously. They teamed up to resolve it and I really appreciate the overall Service.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Rose L. 
Rating:
5.0

Not much! Textbook perfect experience and an excellent proprietor.

Brandon R. 
Rating:
5.0

Wonderful service and people.

Nick P. 
Rating:
5.0

New van and it drove amazing.

Frankie C. 
Rating:
5.0

Customer did not leave a comment.

RANDAL E. 
Rating:
5.0

Dave was great. Had an awesome experience with Barry auto sales.

Lee C. 
Rating:
5.0

Customer did not leave a comment.

linda S. 
Rating:
5.0

Perfect location from my home and he has a barber chair in the lobby, how great was that, (no barber though).

William W. 
Rating:
5.0

Holly was a very outgoing and friendly personality to work with. She worked with me explaining all details in a way l understood..l definitely recommend this location to anyone needing to use this service..

Sandra W. 
Rating:
5.0

Nothing, Barry's Auto was great! Quick service I was in and out in 5 minutes. Very personable and friendly people there.

Christopher M. 
Rating:
5.0

Nothing they are great at Barry's!

Brandon U. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

todd L. 
Rating:
5.0

Barry's was friendly and very customer oriented. Much better place to rent a Uhaul truck that the big places. Great service and great customer service!

Lori S. 
Rating:
5.0

Nothing Barry's auto is great.......... Great customer service great people I love renting my U hauls from him.

Naomi M. 
Rating:
5.0

Customer did not leave a comment.

Markus M. 
Rating:
5.0

no improvements needed. quick, friendly and professional service was given. Easy to rent and return the UHAUL.

DIANE L. 
Rating:
5.0

Awesome location very friendly and quick to great and take care of customers!

Jason K. 
Rating:
5.0

Customer did not leave a comment.

christopher C. 
Rating:
5.0

I have rented many trucks from this location in the last several weeks. I take the truck I go get gas in it then I take it to my one location and move things to another locale. Due to extenuating circumstances Dave, at Barrys Auto Sales, did not charge me for the last two days of use, and extended my return time. U Haul charged me $275, for the days/time he credited me, cleaning, AND gas - ALL of which are FALSE charges!!! I always gas & sweep out the trucks, - they usually have more gas than when I left with them. I do not do heavy mileage on these vehicles either! This is unacceptable, and I am very upset, as Barry's Auto Sales has been wonderful in every regard. When I spoke with them, they confirmed that they did not charge that, verifying the credited time and that I always return the trucks nicely, stating that I'd have to speak with UHaul about it. I called, and was then put on hold for 28minutes (they said it would be 5) this is very upsetting, and this charge needs to be credited back to me.

Michele M. 
Rating:
5.0

Customer did not leave a comment.

matthew C. 
Rating:
5.0

Dave is awesome! Equipment is meticulously maintained.

Albert D. 
Rating:
5.0

Absolutely satisfied! Thank you

john A. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Bruce G. 
Rating:
4.0

Greate experience except the mobile sign-in. The directions are not intuitive but thankfully the owner of the rental place came in early and was very helpful and got us on the road quickly. He saved moving day.for us.

Erick K. 
Rating:
5.0

The entire online process to pick up and drop off the truck was simple for this location.

Jonathan D. 
Rating:
5.0

Good service 👍 The gentleman was very helpful and kind

Roosevelt H. 
Rating:
4.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Great place and great people

Stacy S. 
Rating:
5.0

Great customer service,very friendly and clean atmosphere. Definitely recommend!

lauren T. 
Rating:
5.0

Holly and Dave were great to work with. They anticipated what we may need and helped us to navigate the process. I can't say enough about what they did to make our experience easy and, actually enjoyable.

george jr W. 
Rating:
5.0

Nothing! Everyone was pleasant and helpful and the vehicle was perfect!

Anne R. 
Rating:
5.0

Customer did not leave a comment.

Hether F. 
Rating:
5.0

After I was initially sent to a location 10 miles further that was ot even is business anymore, I had to call the toll free number where I was instructed they had switched locations. You would have thought maybe it would be nice if I, the customer knew this. Then I had to pick up two days earlier, and return it Saturday instead of Mon, then charged extra for the privilege. This is not what I originally signed up for. The guys at Barry's though could not have been more helpful in unscrewing up the whole mess, and kudos to Holly and Dave.

Howard L. 
Rating:
5.0

Super friendly. Great people

Steven K. 
Rating:
5.0

Friendly staff and absolutely great service. If and when I ever need to rent a U-Haul I will definitely becoming back to Barry's.

Demond C. 
Rating:
5.0

Customer did not leave a comment.

RUTH D. 
Rating:
5.0

Super nice and friendly😄

Elizabeth M. 
Rating:
5.0

Nothing it was great.

Michelle W. 
Rating:
5.0

One thing I found out is the weekend mileage rate is higher but not well published. I saw a rate advertised but don't remember seeing that it's a week day rate. This is a small item and no other issues.

Rudolph K. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

Andrew P. 
Rating:
4.0

Customer did not leave a comment.

Sharon H. 
Rating:
5.0

Nothing, this experience was fantastic. The contactless pickup and drop off was easy, the vehicle was very new and clean. Will definitely use this location again.

FRANCO V. 
Rating:
5.0

Staff was extremely helpful!!

lawrence P. 
Rating:
5.0

I needed to move my reservation up a day, and Dave was incredibly accommodating. From start to finish this was a great experience for me.

Matthew L. 
Rating:
5.0

Very professional and caring. I would recommend this facility to everyone

George D. 
Rating:
4.0

Customer did not leave a comment.

marianna T. 
Rating:
5.0

Very friendly and helpful lady at the desk. Very rare these days with some other UHaul locations, so it was nice to see such great customer service!

Steve R. 
Rating:
5.0

Only thing is I didn't take furniture pads but it has been charged

Manohar M. 
Rating:
5.0

Customer did not leave a comment.

Russell C. 
Rating:
3.0

Please don't rent vehicles with malfunctioning tire sensor lights.

Terrell M. 
Rating:
5.0

More leg room and options - cruise control - tilt wheel

raymond H. 
Rating:
5.0

Customer did not leave a comment.

Christa D. 
Rating:
5.0

Great service, cleanest U-Haul I have rented. Will definitely use again when needed.

Donald M. 
Rating:
5.0

All good!

Harlan G. 
Rating:
5.0

Very friendly and explained everything about the rental.

Wayne M. 
Rating:
5.0

The customer service at this facility is outstanding. They are friendly, extremely cordial and patient in dealing with the questions you may have regarding the rental. I have rented from other UHaul locations in the past but this was the first one where I was treated royally and was truly interested in my experience with their vehicle. I will definitely recommend this location to others.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Carlyle M. 
Rating:
4.0

I had reserved 20 moving blankets to rent and they only had 6 available so this was a disappointment. But everything else was terrific here.

Justin S. 
No reviews have been submitted for this location.

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