Customer Reviews for Barrys Auto Sales
(U-Haul Neighborhood Dealer)

536 reviews

2830 E High St   Pottstown, PA 19464

(610) 326-7465

Office Hours

  • Mon: Closed
  • Tue-Fri: 11 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 7/7/2025: Closed

Services at this Location:

Contact Us

(610) 326-7465

2830 E High St
Pottstown, PA 19464

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 11 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 7/7/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Dropped off after hours.

MICHAEL B 
Rating:
5.0

N/A. The shop (Barry's) was wonderful. Very personable, courteous, respectful, and prompt. Very uncommon these days!

WILLIAM S 
Rating:
5.0

Customer did not leave a comment.

Paul M 
Rating:
5.0

Offer drop service or pick up customer to get rental uhaul.

KAREN K 
Rating:
5.0

Thank you for accommodating our vehicle change request and Uhaul was well maintained.

NITESH K 
Rating:
5.0

Customer did not leave a comment.

JAMES D 
Rating:
5.0

Bit pricey but overall good experience

JOHN H 
Rating:
5.0

Customer did not leave a comment.

JoAnn F 
Rating:
1.0

Was charged an additional $85.83 from Barry’s auto aside from u-haul rental. I was not told up front about any additional charges.

MYESHA M 
Rating:
5.0

Nothing, everything went smoothly.

Elizabeth M 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Did not speak to anyone but easy to drop off and had no issues at all.

EARL T 
Rating:
5.0

Customer did not leave a comment.

Jeff K 
Rating:
5.0

Great customer service experience

JULIUS N 
Rating:
5.0

Barry's location is fine there was nothing wrong with the location the problem was dealing with the app after I dropped it off at JT Wheels the app didn't work

MICHAEL C 
Rating:
5.0

Excellent job by the person at the drop off location. He met me outside before I could finish parking and directed me to the area he wanted the trailer. We did our walk around and he said he would email the receipt, which my wife had before I arrived home. I’ve used this location before and the performance could not have been better. Good job!

robert b 
Rating:
5.0

Customer did not leave a comment.

Debbie M 
Rating:
5.0

Nothing. Staff was quick and efficient.

Anthony T 
Rating:
5.0

Customer did not leave a comment.

JEREMY S 
Rating:
5.0

Service at the location was fantastic. Service at corporate through the 1-800 number not so much.

Jeffrey B 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

The Rental was very quick and easy, they even hooked up the trailer for me and unhooked the trailer when I returned. It could not have been easier. Thank you Barry's Auto Sales.

Gregory K 
Rating:
5.0

The Rental was very quick and easy, they even hooked up the trailer for me and unhooked the trailer when I returned. It could not have been easier. Thank you Barry's Auto Sales.

GREGORY K 
Rating:
5.0

Service at the location was fantastic. Service at corporate through the 1-800 number not so much.

Jeffrey B 
Rating:
5.0

Customer did not leave a comment.

DAVID R 
Rating:
5.0

Customer did not leave a comment.

JEREMY S 
Rating:
5.0

Cleanest rental I’ve ever seen. Highly recommend. Only issue, it’s probably not the locations fault, was during the key retrieval process. The wording of the instructions was overly lengthy and the passcode wasn’t listed until the end. To me, just list the lock box and code at the top. If someone needs overly detailed yet confusing instructions, put it below the code

TODD S 
Rating:
5.0

Great service and accommodation.

TAIWAN B 
Rating:
4.0

Customer did not leave a comment.

Alicia B 
Rating:
5.0

I had a great experience renting a truck from U-Haul. The guy who helped me was very nice, patient, and made the whole process easy and stress-free. He took the time to explain everything clearly and made sure I had what I needed. It’s not every day you come across such helpful and respectful service. I really appreciate it and would definitely rent from this location again!

KHADIJA E 
Rating:
5.0

Customer did not leave a comment.

DAVID E 
Rating:
5.0

Customer did not leave a comment.

Karen L 
Rating:
5.0

The owners were very personable and helpful

CHRIS H 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Online can be really difficult when you're pressed trying to move and have to go online and download apps and answer questions and take pictures. What happened to good old customer service?

JOANNE T 
Rating:
3.0

Customer did not leave a comment.

TYLER B 
Rating:
5.0

Customer did not leave a comment.

MARK B 
Rating:
5.0

Customer did not leave a comment.

MELANIE A 
Rating:
5.0

Customer did not leave a comment.

Brandon S 
Rating:
5.0

Have rented from Barry's several time and always had great service.

Alan K 
Rating:
5.0

Easy pick up and drop off, even after hours. Would rent from here again

REBECCA B 
Rating:
5.0

Loved these guys. Easy and fast service with an awesome cat as a greeter

Bernadette M 
Rating:
5.0

Customer did not leave a comment.

Ryan M 
Rating:
5.0

Excellent customer service, these guys helped me and went above and beyond.

Robert K 
Rating:
5.0

Nothing. This place was amazing and incredibly helpful. Anyone in this area should look to rent from Barry's.

BRIAN R 
Rating:
5.0

Customer did not leave a comment.

MARIANNE V 
Rating:
5.0

Customer did not leave a comment.

BRIAN H 
Rating:
5.0

Nothing. This place was amazing and incredibly helpful. Anyone in this area should look to rent from Barry's.

BRIAN R 
Rating:
5.0

A really great place

ALAIN H 
Rating:
4.0

Customer did not leave a comment.

Jeffrey B 
Rating:
1.0

Drop this truck off on a Sunday and everything that I was instructed to do. Nobody knew where the truck was until Monday afternoon. Was called and texted by two different agents trying to locate the truck.A lot of of unorganization. Was charged an extra day when the truck had been sitting there for over 24 hours

JAMIE B 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Amanda E 
Rating:
5.0

These guys were amazing, friendly, and so willing to help quickly when we were in a jam! Fantastic service, great guys!

Amanda E 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
1.0

Reservation was changed from my local office (1/4 mile from my home) to another that is 6 miles away.

David M 
Rating:
5.0

Pick up and drop off was easy. Location was easy to get to and vehicle was clean.

NICOLE G 
Rating:
5.0

Truck was great, service was great! Thank you

CHRISTOPHER M 
Rating:
5.0

Customer service was top notch. Made the whole process super easy

MICHAEL V 
Rating:
5.0

Customer did not leave a comment.

HANNAH M 
Rating:
5.0

Great service. No issues.

JOHN D 
Rating:
4.0

Very nice experience. Went above and beyond to make sure my little sister was taken care of. Even accompanied her out to the truck and made sure her seat was in a comfortable driving position for her. Only thing is truck ended up being more than the estimated reservation and I wish we had known we would be charged a specific amount for mileage and overage would be $1 a mile. We thought it was unlimited.

MARLEENA L 
Rating:
4.0

The location and truck were great, but the process when you actually pick,up the truck and drop off the truck was a total pain in the ass. Pictures, pictures, pictures. I probably won’t rent from UHaul again for this reason.

Brandon S 
Rating:
5.0

Customer did not leave a comment.

Don A 
Rating:
5.0

At this location no improvement needed. Staff and everything else was perfect

LYNDE H 
Rating:
4.0

Customer did not leave a comment.

Hannah L 
Rating:
5.0

Customer did not leave a comment.

PAUL Z 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E 
Rating:
5.0

I will absolutely use Barrys Auto Sales when I need an auto trailer in the future and will recommend it to others.

ANTHONY D 
Rating:
5.0

Customer did not leave a comment.

Naveen G 
Rating:
5.0

Customer did not leave a comment.

Craig M 
Rating:
5.0

The process was easy and seamless and the truck was spotless inside and out. All the people we dealt with were helpful and and welcoming. We will use them every time.

TRACY H 
Rating:
5.0

Customer did not leave a comment.

DAVID M 
Rating:
5.0

We would use Barry’s again! They were friendly and very easy to work with.

Donna W 
Rating:
3.0

Customer did not leave a comment.

Brandy P 
Rating:
5.0

Counter rep was courteous and professional, he explained everything i needed to know about the equipment and especially the safety features.

Francis M 
Rating:
5.0

Customer did not leave a comment.

Joan S 
Rating:
2.0

I reserved a truck online and it was mot open on a Monday at 9am. It was incredibly difficult to check out the truck on the app and cut into our move time by a half hour. There was also a blanket and hand truck that we did not reserve zip tied to the truck taking up valuable real estate inside. I’ve used UHaul several times for previous moves, however this experience was different than in the past. I likely won’t use this company again.

Heather G 
Rating:
5.0

The person at this location, Barry's Auto Sales, was very helpful. I was having a problem using the online pick up and his office was closed, but he helped and gave us the truck.

Joyce S 
Rating:
5.0

Customer did not leave a comment.

Mark W 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S 
Rating:
5.0

The gentleman at the desk showed me all around the truck and explain the process, making it the easiest rental I've experienced. The cargo van was new and and easy to drive even in the snow and rain the day I got it. He was able to extend my rental time which was a godsend.

KIMBERLEE N 
Rating:
5.0

Location was closed on Monday’s. Not a problem finished return with app and phone

PETER R 
Rating:
5.0

Customer did not leave a comment.

RYAN D 
Rating:
5.0

Friendly efficient service

David R 
Rating:
5.0

Nothing, Dave at Barry’s Auto is friendly, knowledgeable, and is very accommodating. Over my lifetime I’ve rented from other U-Haul locations and this location has provided me with the best experiences. I tell friends and family, only go to Barry’s Auto.

KEVIN S 
Rating:
5.0

People were very professional easy to work with. Made sure we knew how to use everything would highly recommend? Never thought it would be so easy.

Theresa K 
Rating:
5.0

Wonderful service. So accommodating Will certainly use this location again and will tell friends Five stars

TINA H 
Rating:
5.0

no additional notes.

THOMAS R 
Rating:
5.0

Excellent to rent from, great service.

BRET B 
Rating:
5.0

Customer did not leave a comment.

Mark V 
Rating:
5.0

Customer did not leave a comment.

Jennifer H 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S 
Rating:
5.0

This was a great experience. Friendly, helpful and took the time to show me how the equipment works.

JOSEPH B 
Rating:
5.0

Barry’s great! Ditto corporate recommendation above

JEFFREY W 
Rating:
5.0

Truck was ready and clean. A little more gas than I signed for. Picking up with the app was a breeze. Dropping off was smooth. No issues at all.

Michael C 
Rating:
5.0

Nothing everything was very easy.

Brian M 
Rating:
5.0

Customer did not leave a comment.

CRAIG K 
Rating:
5.0

Customer did not leave a comment.

Kim S 
No reviews have been submitted for this location.
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