Customer Reviews for Barrys Automotive & Wrecker Service Inc
(U-Haul Neighborhood Dealer)

1009 reviews

1305 N Main St   Duncanville, TX 75116
(1 blk N or I-20)

(972) 892-0134

Location Hours

  • Mon-Sat: 7:30 am - 5:30 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(972) 892-0134

1305 N Main St
Duncanville, TX 75116
(1 blk N or I-20)

Services at this Location:

Location Hours

  • Mon-Sat: 7:30 am - 5:30 pm
  • Sun: 10 am - 4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This is a simple process. Thank you very much.

Curtis P. 
Rating:
5.0

Everything was fast service very respectful and very helpful I will always rent from this place I wouldn't recommend another place the sales person was very nice and respectful

FEDERICO D. 
Rating:
4.0

good service

CESAR P. 
Rating:
5.0

Customer did not leave a comment.

Jeremy W. 
Rating:
5.0

Easy peasy. Barry got me what I needed when I needed it.

Craig Z. 
Rating:
4.0

Owner/operator was not very nice. Would not recommend.

andrew W. 
Rating:
3.0

Customer did not leave a comment.

Rose G. 
Rating:
5.0

Very friendly! No wait time and easy check out!

Julie N. 
Rating:
5.0

Great service, he stopped what he was doing to assist me right away. Highly recommend this location.

nick B. 
Rating:
2.0

The rate was extremely high the check in process process what horrible it had to turn my location on and it still did not register and since i was unable to do that i was charged an extra $20 ill never use this shit again i tell ya that

Lawaone Y. 
Rating:
5.0

Customer did not leave a comment.

Marcus S. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
1.0

Bad customer service

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

Jose V. 
Rating:
1.0

the sr is rude

paulina M. 
Rating:
2.0

The gentleman that assisted me seemed miserable and very agitated. My experience was very unpleasant and rushed.

Michael Q. 
Rating:
5.0

Customer did not leave a comment.

Jimmy J. 
Rating:
5.0

Customer did not leave a comment.

spurgeon B. 
Rating:
5.0

Customer did not leave a comment.

Karla S. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
1.0

Customer did not leave a comment.

Gregory G. 
Rating:
5.0

Customer did not leave a comment.

Alfredo Z. 
Rating:
3.0

Make sure oil is changed and tank full or at least half.

Dana J. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
1.0

When I got there the gentleman advised me that he didnt have the vehicle I reserved and that someone was supposed to call and let me know that morning. I got the call while I was there to pick up the the truck and she told me they didn't have the vehicle. My mom is in a wheelchair so she cant get in the bigger trucks. She offered me a credit of $50 which I never got. I had to take tje 10 ft truck but my mom couldnt do anything with us because she cant get into the 10ft truck. The truck smelled like smoke and was dusty inside.

Shequitah S. 
Rating:
5.0

Barry was excellent

BRANDON T. 
Rating:
1.0

After having gone to one company and not knowing how to do the check-out with the phone, I then went to another Uhaul to pick up a 20 ft. truck. About 5 minutes after driving the vehicle, the gas light came on. I put gas in the vehicle twice and was slightly below, probably not an entire gallon, and was charged $50 for gas. This is a rip-off. Will never use them again.

Rachael B. 
Rating:
5.0

Customer did not leave a comment.

Preston W. 
Rating:
1.0

This location charged additional fuel charges and fuel fees when the gas was exactly 1/4 tank.

Shakeithdra L. 
Rating:
3.0

Customer did not leave a comment.

Christopher C. 
Rating:
3.0

Customer did not leave a comment.

Otis morris C. 
Rating:
1.0

I was overly charged on fuel. I have the before and after pictures

Kraig S. 
Rating:
5.0

I only rent from this location, Barry always provide excellent customer service and always have me in and out within 7 minutes.

reginald H. 
Rating:
4.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Quick and Ez. Owner was very friendly and helpful

BRANDON L. 
Rating:
5.0

I had good service at this location.

Demetric L. 
Rating:
1.0

Customer did not leave a comment.

Angel P. 
Rating:
5.0

Customer service was excellent

Sonja W. 
Rating:
5.0

Customer did not leave a comment.

KRISTINA S. 
Rating:
3.0

Customer did not leave a comment.

Theresa B. 
Rating:
3.0

The guy receiving the trailer was just curt and rude. The physical location is clean and maintained, it was just the guy.. seemed very bothered to have to handle the receiving of the trailer.

Shawna C. 
Rating:
4.0

The guy there that morning could have been a little friendlier. Maybe, it was early.

Ryan F. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Very professional and the equipment was in good condition.

Maurice K. 
Rating:
4.0

Customer did not leave a comment.

ABRAHAM R. 
Rating:
3.0

Customer did not leave a comment.

ABRAHAM R. 
Rating:
5.0

Customer did not leave a comment.

ancinovich A. 
Rating:
5.0

Customer did not leave a comment.

Oran S. 
Rating:
4.0

Customer did not leave a comment.

Totina S. 
Rating:
3.0

Customer did not leave a comment.

Sheketha B. 
Rating:
2.0

I feel that he was not the friendliest person, he did not want to answer my questions when I called to inquire about my refund.

Erryn H. 
Rating:
2.0

Very small parking area

Melissa W. 
Rating:
4.0

Customer did not leave a comment.

JASON S. 
Rating:
5.0

Customer did not leave a comment.

Tydus L. 
Rating:
3.0

Customer did not leave a comment.

Nakeisha A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

tisha D. 
Rating:
3.0

No comment

ORALIA L. 
Rating:
5.0

Customer did not leave a comment.

Monica W. 
Rating:
4.0

Customer did not leave a comment.

tina L. 
Rating:
5.0

Very nice and helpful, thanks will rent from location again!

Erik J. 
Rating:
2.0

You should use the correct time the equipment or vehicle was brought in so as to cut down on cash coming out of customers' pockets. I brought van in at 12 30 pm and was charged an extra hour because someone couldn't work the register.

MARYLYN B. 
Rating:
4.0

Customer did not leave a comment.

tisha D. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

N/A

Ebony E. 
Rating:
2.0

I felt that the person was rushed and I was inconveniencing him. It could be that he was the only one there because I did not see another living soul there in the 20 to 30 minutes I was there. Communication was short and to the point. I am always willing to give people the benefit of the doubt but first impressions are important too.

Mark M. 
Rating:
5.0

Prompt Fast Kindly

Priscilla S. 
Rating:
1.0

Customer service was poor. I was charged ridiculous fees such as after our charges when no one told me there's anything like that. You close at 5pm most businesses close at 6pm so why would I pay after hours charge when I brought the truck before 6pm

Evarestus E. 
Rating:
2.0

There was no place to park and leave the vehicle for the day while renting a truck.

Kristi L. 
Rating:
2.0

Customer did not leave a comment.

Ashley H. 
Rating:
5.0

Customer did not leave a comment.

SARAH A. 
Rating:
3.0

I had already checked in on line just to get there and pick up but they still asked me for all my information when I got there I did not see the point of in putting all my information on line since they still asked me for all the same information!

Gregorio G. 
Rating:
5.0

Good experience, no issues.. I was inn & out very quickly

sylvester W. 
Rating:
5.0

Awesome service

Lisa T. 
Rating:
3.0

Customer did not leave a comment.

Asia N. 
Rating:
5.0

Customer did not leave a comment.

Marlene B. 
Rating:
5.0

Customer did not leave a comment.

Anna T. 
Rating:
5.0

Customer did not leave a comment.

jaron H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
4.0

Customer did not leave a comment.

Emmanuel A. 
Rating:
3.0

trailer had new tires but were very out of balance and i ended up returning the trailer and getting a different one.

Clay R. 
Rating:
4.0

Customer did not leave a comment.

Daphne D. 
Rating:
5.0

Nice very professional

Timothy J. 
Rating:
3.0

At least publish that personal vehicles cannot be left during a short term (6 hours in my case) rental. I wasted an hour of my rental while I went to find someone who could drop me off after I was told I could not leave my car at the location during the rental.

Brent L. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Emmanuel A. 
Rating:
5.0

Customer did not leave a comment.

Charles N. 
Rating:
1.0

Customer did not leave a comment.

VICTORIA H. 
Rating:
5.0

Great!

Edward O. 
Rating:
5.0

Great customer service.

Rodney H. 
Rating:
5.0

Customer did not leave a comment.

rochunda P. 
Rating:
3.0

Make sure you have what customer reserves and make sure you put equipment that customer pays for

ANTIONETTE J. 
Rating:
1.0

Customer service training. After dropping truck off asked the attendant was their going to be any additional charges she said no. But there were additional charges charged to my card with authorization. I felt as it was wrong for them to do that. No I would not recommend their location.

Alycia S. 
Rating:
1.0

I have used Uhaul several times from different locations and never have I felt so ripped off! I returned the truck within 24 hours and was told that I would be charged for two days because I didn't bring the truck back the same day. They automatically charge you for 24 hours when you pick up the truck but they want you to bring it back in 6 hours without communicating to you that if you're late you will be charged for 48 hours! Such a rip off!

LaPorsche T. 
Rating:
5.0

Customer did not leave a comment.

richard M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
4.0

The person helping me was not the most friendly.

Gina A. 
No reviews have been submitted for this location.

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