I am used to being able to park my car, drive the rental truck home then return a couple of hours later to retrieve my car. I was appalled by signs saying I could not park there as a customer! I am a repeat customer and never encountered that. Also, my reservation was not recorded as I asked. I first requested a larger truck but then called back and asked to have it changed to a 10ft truck. When I got there, that request hadn't been honored and I had no choice according to the man working... no 10ft trucks were available. The equipment needs attention, The door went up by itself on the return trip... could have been a bad accident. Another motorist got my attention and i pulled over to shut it. The latch wouldn't catch and I used an open padlock to try to hold it down until I could get it back to your location. There was a lot "play" or looseness in the steering wheel as well. I wasn't pleased with my experience..
Albert F.
Barrys Automotive & Wrecker Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duncanville, TX 75137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nice and Easy to drop off!
Alexandria K.Make it free ... lol ... it was a great experience and the employees at the location I used were informative, helpful and up-sail friendly
MARCUS D.Mr. Barry is actually MR. WONDERFUL. Always PLEASANT POLITE KIND and CONSIDERED. My ministry has been renting for at least 10+ years. And I could name some places that should not have the UHAUL brand. I really WISH others could be on his level. OR at best take lessons from him.
cynthia R.Notify customer when requested equipment isn't available. Check the quality of vehicle before renting out
Chanelle W.