Galen and his mechanic were very helpful in getting me my u haul van.ðŸ‘
TIMOTHY R.
Customer Reviews for Barrys Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No mask wearing, doesn't believe in the pandemic and asked why “you're afraid of the virusâ€. Terrible experience. Also called me in the middle of my mobile check in to come in and it messed the process up. Ended up taking nearly 30 min to check in.
Gregory D.Galen was very professional in processing my rental. Keep up the good work!
JAMES H.Galen was very helpful and knowledgeable! Very good service!
Susan N.Cup holder and steering wheel was sticky
Ashley H.Great customer service
chris S.Not a thing.
Robert H.Some mod on the floor but in general no issues great service
Amar N.A+
Bill M.Shorter check-in time...had to do a lot of redundant things that I thought were taken care of when I reserved online.
Shane S.Galen stopped working on a vehicle and took care of my return. He also gave me some advice on a vehicle I'm building.
Glen M.Ironically when we dropped our U-Haul off at this location there was a family from South Carolina dealing with the same problem we had encountered. They could not get any information on how to access the key to the truck
Thomas F.The owner was helpful, friendly and informative.A very positive experience.
Anthony W.Everything was excellent.
Robert H.Galen provided exceptional friendly customer service. Great to do business with.
GRANT B.I was charged a $25 cleaning fee. I was never told I would be charged this fee. The truck was used to move furniture. Nothing was left in the cab.
Lisa L.Very friendly and helpful guy
Sabrina W.Our uhaul service was awesome. Thank you so much
joseph V.Truck had an inner tire flat. U haul came out and fixed the problem, held us up loading for a bit. Otherwise , no complaints
Alan T.This was my first time at this facility, I was very impressed. The service was excellent and Galen treated me very well. I will definitely go back there again.
Byard B.I sent an email that I was charged $17 for supplies that I had ordered ( dolly and blankets ) , that were not on the truck when I picked it up. I have not heard back about the issue, and my card should be credited for this amount. Thank you
Susan A.Galen did a terrific job in helping me and had it cleansed down i light of the virus pandemic. A straightforward and trustworthy man
paul T.A very friendly guy and helpful
Carlos R.Not a thing.
Robert H.Very helpful with what I was responsible for, Directions that worked well for me with the carrier on the back of the truck. He put my car on the carrier and made me feel very safe. He was so friendly and made my experience quick and easy.
Judith W.Nothing. Everything was fast, easy and convenient. Thank you!
Suzette M.U-Haul has the incorrect hours posted for Barrys Automotive.
Markus C.Don't make pickup and drop-off difficult for those who don't use smart phones.
ROBERT U.Completely satisfy with the service.
Kenneth H.Need to stock receivers I had to buy one.
Jeff L.