Very rude. Never signed any paperwork did not meet my expectations of u-haul . Also didn't do any inspection of my trailer or help hook up. Will not use them again.
Trailer Rental & Towing in Jasper, TX at Jasper Exxon
Moving to or from Jasper, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Jasper, TX 75951 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Jasper, TX
Cargo trailers in Jasper, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Jasper Exxon!
Utility trailers are perfect for towing large or oversize cargo in Jasper, TX 75951. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Jasper Exxon provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Jasper, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Jasper, TX online today!
Trailer and Towing Supplies
There was a bit of trash in the back of the truck, but it was quickly cleaned when shown to the owners.
They were great to deal with!
Excellent customer service and professionalism. A+ organization.
Staff were very professional and helpful. Top notch group...
This is a very rural area (small) town, maybe more signage and or some insight as to who is representing you at this location could help? Do these people represent you? You're located where they are? When one asks them almost any kind of question and it is not â€œDeeâ€, they â€œhave no ideaâ€ about anything regarding any steps or processes or basic information except that, â€œYou'll have to talk to Dee but, she's sick.â€ Are you guys hiring because of the Pandemic? Take care of your employees, do what you can to keep them, I love UHaul, have used them all my life and I do not appreciate nor blame them entirely but, this is why bad stuff can be said about good companies.
Staff was not helpful and gave me a truck that had not been cleaned and had a heavy odor of cigarette smoke. I had ordered blankets and a dolly and didn't realize until the next morning that they weren't in the truck. Then during the move at about 3 hours into the ride, the left hand mirror fell off onto the interstate.
Your company is wonderful. Thank God for you!
Bee is rude and not helpful at all, all she says is you booked it online you have to go online or call uhaul!! Maybe need some else handling this part of business!! I come over 200 miles, had previously reserved a 26' truck and a dolly (which would have held everything I had to get) but when I got there all they had was a 20' truck and NO dolly. I was moving my things over 200 miles away and could not make 2 trips and did not get everything I needed to get. So therefore, we had to load everything with our own hands, did not get everything and have to make another trip!! No fault of my own because I had previously reserved the 26' truck and a dolly!! Now the price difference between a 26' truck and a 20' truck was only like $30. But the cost of 2 trips is going to cost me ALOT more, not to mention the hardship of having to load everything, freezer, refrigerator, stove, washer dryer and other heavy things by hand because they didnt have dolly I had previously reserved!! I am very disappointed and will be calling uhaul asap!! Pitiful and sad that we had to go through what we went through considering this was already set up online at least a week in advance!! Besides now I have to figure out how to get the rest of my belonging because of their error!!!
Have better trained staff in regards of customer service and UHaul's policies.
Drop off box no one to speak to
I rented a drive on car trailer. Trailer in good shape. The straps for the tires were in fair shape. Right side lights at first didn't work. Started working a little while later.
The yard needs to be properly filled and setup as it was full of mud and huge pot holes
Make the online web easier to return items.
I ordered an appliance dolly that was not there which is no fault of the Uhaul dealer but this needs to be corrected on the website when reserving the additional items. Honestly the way things have gone with Uhaul in the last week, the only reason I would recommend Uhaul to anyone is due to a lack of options. The other Uhaul dealer in town is doing everything by phone and to say they are a cluster is an understatement!
Attitude & friendliness of the people at XXON was poor in Jasper, TX. Had a few issues with truck check out online/self service: odometer mismatch. I had a bit of trouble with the padlock on back of truck to access key for self check in. Then had to change trucks for odometer mismatch. The contract said full tank of gas, but only half tank in the truck. Generally I felt like I was a pretty large inconvenience to do business with this U-Haul location. Lady kept giving me attitude like all the issues where my fault... Site also didn't have dolly/moving cart or moving pads/blankets available, despite being able to order online. I'm unlikely to use U-Haul again. Conversely, the return experience in Round Rock, TX when I shared my experience was VERY good, prompt, & had GREAT customer service!
I showed up and I was told "My secretary isn't here and won't be here until after 9 am." I told him that the truck had to be checked in by 8 am or I would be charged money that I do not have. So, I put the key into the box outside and tried to check the truck in via the website. The website would not let me submit my location information to make sure that I was at the proper location. Checking the vehicle in was not pleasant.
Service was upmost satisfying. Staff was most helpful
It ain't broke so don't fix it.
I like the easy return, key drop off box. Everything was quick and easy
Showed up at 11:45. Didn't get my Ubox and leave until after one. It was promised to be ready by noon but instead it was buried behind a bunch of other boxes and not even on a trailer.
Problems with internet service. Could not print out contract.
Gene at Jasper Xxon was great! He was very nice and kind. The u-haul trailer was ready when we arrived, and Gene helped us hitch it up. He answered all of our questions. I highly recommend Jasper Xxon for all of your U-Haul needs.
When we picked up the truck, we were told that it had 3/4 a tank of gas. When we dropped off the truck we made a special effort to fill it back up to 3/4. However, the clerk at the drop off place said the tank was only filled to a little over half and we had to pay over $22 . We think the gas gauge was faulty. We did/do not appreciate this.
Make sure computers are working!