This is listed as an EXXON. We all relate that to an actual EXXON. Red and White and fuel islands.That is NOT the case. There are NO - ZERO Exxon markings. It is an older service station that has been changed over to a tow / repair / inspection facility with some U-Haul items off to the side/back. I drove past it twice. I made it clear that I would be done with and return the truck on Saturday. They are not open during the weekend. There are no personnel there and they did NOT answer or respond to calls. Isn't that when U-Haul does a lot of business? I was told that I could leave the truck and drop the key and they would check it in on Monday in the morning. I start getting emails on Monday about the truck not being checked in? I had to stop and start calling around again and was prepared to go back to the lot and validate. Why? Looks like they did not checkout in till Tuesday or Wednesday. How is that acceptable? There are other U-hauls in the area and I will use another location if I ever have to use U-Haul again.
William G
Jasper Exxon
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Jasper, TX 75951
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How U-Haul Reviews Workthe uhaul location and staff in jasper, TX were great and very helpful
JOHN DThe teller was disrespectful and didn't explain everything. I ended up paying more than I expected because the amount of miles wasn't sufficient for where I was going. I basically paid just to pick it up and drop it off.
Patrick BNothing
Mike PEasy rental from the company . U-Haul. com makes it hard taking pics etc
CYNTHIA P