Customer Reviews for Basic Needs Food Mart Chevron

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Basic Needs Food Mart Chevron

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Derrick S.
Rating:

Customer did not leave a comment.

Neftali S.
Rating:

Customer did not leave a comment.

Alize M.
Rating:

Customer did not leave a comment.

David P.
Rating:

Akbar was great! Thank you. D . Pittman

Taleen D.
Rating:

Quick and easy rental. Would definitely use this location again!

Robert L.
Rating:

Perfect, friendly service throughout the process. Pick up and drop off were fast and efficient.

Keryon R.
Rating:

Customer did not leave a comment.

MIOSOTY V.
Rating:

La guagua estaba horrible de sucia por dentro, tiene mal balance mientras vas en la carretera y ahora me quiere cobrar 80 adicional mientras que él me había dicho que era un precio!!!

Jason R.
Rating:

Good service !

Jenny T.
Rating:

They had messed up my order - location for a 9 ft van that I had personally spoken to a salesperson 2 weeks beforehand, paid for all. The day I went to pick up the van, I was told to go 2 hours in the opposite direction to pick one up even though their was a 9ft van there outside, but it was only to be used for a two way van and not one way as I needed. My daughter just graduated from UCF that day and it was all planned out. I finally was given a 10 ft truck, which i specifically did not want one, and even that was 40 minutes out of the way. As I went to pick it up, I was charged more, and the guy at the gas station was completely rude. Did not offer any assistance on maneuvering this truck or anything. Very disappointed with your company and I will never use you again. We used your company last month locally and it went.

carlos U.
Rating:

Customer did not leave a comment.

Kerven J.
Rating:

The battery died on us twice so it probably needed to be replaced already. There was equipment that was unlocked and laying around in the back of the truck. So they were not put back in place after the last use before us

william K.
Rating:

Customer did not leave a comment.

LUIS R.
Rating:

Second time my husband and I rent a truck from here, and always a great experience!

Maria M.
Rating:

I made my reservation for a closer location over a month ago in order to have everything ready for move in day. The day before I was to pick up my truck, I was advised that they would not have any trucks and they sent me to a location that was 12 miles away from me. I understand if this had happened for a last minute reservation but this is unacceptable for something that was planned with enough time. Very disappointed.

JUSTIN D.
Rating:

Customer did not leave a comment.

schannel T.
Rating:

I rented a 10 footer from an offsite u-haul location. The horn for the truck did not work and the breaks did not work properly. I almost hit another car twice because the breaks were not maintained. Roadside service did eventually come and meet where I was and resolved the issue. However, this shouldn't have happened in the first place. Overall, I don't feel that I should have paid for anything at all!! That's a huge liability for renting a truck to a paying customer and it has not been monitored for proper service. Myself or someone else could've gotten hurt from the poorness of maintenance.

Brian D.
Rating:

Battery cables were loose. The van wouldn't start after I stopped it, and I had to fix them. The tires were low on air per the TPMS

JAIME D.
Rating:

Friendly and courteous, had our reservation ready and extended as needed. Thanks!

charlotte S.
Rating:

Nothing it was awesome

CANDY J.
Rating:

It was fast and easy the owner was very friendly and helpful

marlon H.
Rating:

Attendant was very helpful and courteous. A++

preston D.
Rating:

When I returned in the dark, we found out that one headlight was not working, nor were there any taillights. This was unsettling as well as illegal. I mentioned it to the man on duty and he asked, "which one", and nothing else was said about it. An apology was the least that could have been offered. And it wasn't. I won't be returning.

karen C.
Rating:

Customer did not leave a comment.

PELDEN M.
Rating:

outstanding service!

Jeffrey P.
Rating:

Excellent Service - and equipment was ready when I arrive

Alfredin F.
Rating:

Really not much... the owner the place is real polite...and helpful.

Xavier G.
Rating:

Everything went pretty smooth. Return process is just a little convoluted though.

JAMES C.
Rating:

Customer did not leave a comment.

Amber M.
Rating:

Fantastic experience! I read reviews & this place had the best ones! Akbar had me in & out in no time at all. Customer service was top notch! The truck was spotless didn't smell just overall really clean. The other reviews at the other places were absolutely horrible so it had me nervous to rent one in general. Thank you guy so much! I will return next move!

Ray D.
Rating:

Customer did not leave a comment.

Robert H.
Rating:

Akbar outstanding customer service !

jonathan C.
Rating:

Trailer was missing a trailer light plug. Had to borrow from another trailer.

christopher B.
Rating:

Ackbar as always is a pleasure to see and deal with and this is the second time I've used his uhaul services. I highly recommend this location for uhaul rentals. Thank you

Hector A.
Rating:

Customer did not leave a comment.

Alfred R.
Rating:

Very friendly and helpful location

Theresa A.
Rating:

Customer did not leave a comment.

rodger P.
Rating:

Customer did not leave a comment.

REBECCA G.
Rating:

Customer did not leave a comment.

jose B.
Rating:

Customer did not leave a comment.

richard S.
Rating:

Great service!! Highly recommend this Uhaul location!!

EBONY S.
Rating:

Customer did not leave a comment.

JESUS O.
Rating:

Gentleman named Vinny was great! In and out in about 5 minutes. Excellent service. Will recommend and be a regular customer.

helen H.
Rating:

You charged me a 60 deposit I still have not gotten my 60 deposit back where I got the trailer they said where I drop it off will give it back I dropped off the trailer they said that I have to contact where I picked up the trailer for my deposit back that 6 states away. I need my money back..I will be contacting corporate

Jeffery V.
Rating:

Customer did not leave a comment.

jose B.
Rating:

Customer did not leave a comment.

joseph W.
Rating:

Customer did not leave a comment.

FREDERICK M.
Rating:

Online booking, the check in app was a little clunky until I received the check txt message that the store owner sent. Overall once txt message was received, the entire experience was excellent. very easy.

Kathleen E.
Rating:

Customer did not leave a comment.

erez S.
Rating:

Very nice and helpful. Kabul made the process quick and easy.

LAUREN B.
Rating:

Customer did not leave a comment.

Daniel M.
Rating:

Akbar is always friendly, efficient and equipment is always ready 10 Stars😎

ZOE R.
Rating:

Customer did not leave a comment.

Brian J.
Rating:

Customer did not leave a comment.

EDITH G.
Rating:

Manager was extremely helpful and courteous. Location fairly easy in and out for a truck.

Robert L.
Rating:

Customer did not leave a comment.

Michaelangelo P.
Rating:

Great people at this location

Shari B.
Rating:

Customer did not leave a comment.

Andrew R.
Rating:

Customer did not leave a comment.

MATHEW N.
Rating:

Customer did not leave a comment.

MARK M.
Rating:

The operator was polite and courteous. The truck was available as promised and additional supplies and tools were offered. Good service in a busy location. I'd recommend him.

chantal F.
Rating:

Quick clean fast and easy . I rented yesterday for my move, great service . Friendly.

Coleman P.
Rating:

Service was very efficient, taking full advantage of paperless, computerized process. Truck was very clean, and ran very well, better than any other I have driven. I would definitely use their service again and recommend them to others. Thank you.

Henry C.
Rating:

Customer did not leave a comment.

NATHAN G.
Rating:

Both Akbar and his associate were excellent to talk to, and all around nice people. I enjoyed speaking with them. The Truck that is 1926-N needs to be better maintained. I can do the maintenance if you would like to hire me for it. It needed resealing on the doors, WD40 for the passenger door, and a good look at the charging system. One of the ball joints on the driver's side was so bad upon using it that I wasn't able to drive it as well as I should. If the trucks are maintained better, then you will have more customers.

KIMBERLY R.
Rating:

Customer did not leave a comment.

KELLY A.
Rating:

Customer did not leave a comment.

LORRAINE A.
Rating:

Customer did not leave a comment.

Jenniffer A.
Rating:

The clerk was attentive and very nice.

David J.
Rating:

Customer did not leave a comment.

MATTHEW PETER D.
Rating:

We did not appreciate this location charging us for fuel even though we returned it with the EXACT amount of fuel as when we rented it. We even got gas at this location and left it parked at the pump per the attendant's request. Furthermore, it is an awful business practice to charge a customer's credit card for an amount higher than they were quoted without their knowledge/consent.

regina R.
Rating:

Customer did not leave a comment.

David H.
Rating:

Great experience renting from this location. Akbar was very helpful and made this rental process smooth and effortless. Very much appreciate that.

William B.
Rating:

Owner of the location is excellent.

John S.
Rating:

Only one person, Food Mart and she had to wait on all customers

ASHLEY P.
Rating:

Great Service

luis C.
Rating:

Customer did not leave a comment.

Steven B.
Rating:

Akbar was a pleasure to work with. He was professional, knowledgeable, and very courteous.

Marc C.
Rating:

Customer did not leave a comment.

susan R.
Rating:

The man that helped us was very pleasant and took good care of us upon our arrival. It was a very smooth process for our rental which was reserved that day. So thankful there was a truck available and near our location after realizing we needed an enclosed truck instead of using our open trailer!

MARK P.
Rating:

Customer did not leave a comment.

william S.
Rating:

Excellent job.

Jason D.
Rating:

Customer did not leave a comment.

lara B.
Rating:

The owner was incredibly hospitable and proficient. So far this has been my best experience renting a U-haul and would use this location again.

morgan T.
Rating:

Customer did not leave a comment.

STEPHEN T.
Rating:

Ackbar is the best Uhaul dealer this side of the Mississippi

Ryan B.
Rating:

Customer did not leave a comment.

bret P.
Rating:

It was a good experience and there were no issues. Staff was great!

marcus T.
Rating:

Customer did not leave a comment.

Alexander E.
Rating:

Advise customers in advance it will take an additional 20 - 30 minutes after arriving at the location to process the background verifications before obtaining the rental key.

carl S.
Rating:

Very nice staff

Jeffery D.
Rating:

Great service!!

lulu T.
Rating:

Customer did not leave a comment.

MADISON O.
Rating:

Great location, a lot of help and very friendly!

Joseph O.
Rating:

Akbar is always courteous and helpful and I would recommend this location because it is centrally located and fills all moving/rental needs

Janet H.
Rating:

The gentleman at the pick-up location was super accommodating and kind. The 26' truck I was supposed to be renting was dead which was no fault of his, so I ended up using a 10' truck that was arranged quickly. No apology from U-Haul corporate on that so that was disappointing but the gentleman that helped me at the store had excellent customer service and was apologetic.

Virginia M.
Rating:

Easy online pick up & delivery

Jessica H.
Rating:

App wasn't working or accurate. Didnt load my carts on my truck prior or for me and didn't have furniture cart I paid for.

michael C.
Rating:

Customer did not leave a comment.

STEPHANIE C.
Rating:

This guy cheated me out of money because I was in a desperate time. The van was only suppose to be 19.95 for a day. I brought it back before the time agreed and this guy charged me $90 at the end of the rental. Scam!!

No reviews have been submitted for this location.

Back
To Top