The person who helped me was attentive and helpful.
Jose L
Customer Reviews for Batteries Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app kept kicking me back to the same page which was very frustrating, but it was still easier than going into the Uhaul at 438 N Harbor City Blvd, I hope I never have to go back to that location again.
Anthony KI can't think of a single thing that you could do to improve your excellent service.
Cynthia MGreat return place
Dennis VI would like to give a review for the UHaul at location 438 N Harbor City Blvd, Melbourne, FL 32935. Horrible experience. I've rented several times over the last year and everytime it takes over 30 minutes to get out the door, even when there is a long line the general manager will just chit chat away like no one is waiting. It convinced me to get the app, although, he said that it didn't work all the time. Turns out, it can automatically change my pickup location even after I call the verify the vehicle will be there, ridiculous.
Anthony KAfter paying a rental fee, a mileage charge, and insurance, there should not be any charge for gas. The truck i rented had less that 1/2 of a tank of fuel at time of pickup, when returned i was charged 10.00 extra for gas. I would not recommend UHaul or any other company with a similar business model to anyone. The rental fee and mileage charge is more than enough to cover the cost of gas.
Steven WThe service is great, don’t change anything.
MELINDA HGreat experience, had an emergency and needed equipment quickly and the Staff was amazing.
Dupree WVery happy with service
Memet MAfter returning the truck with the appropriate amount of gas, I was still charged $54 for a gas charge. I know there was the appropriate amount of gas in there because I literally went to the gas station right before returning it. And when I try to call the location, nobody answers the phone.
Desirae WNot sure what is required for employees to verify a vehicle is problem free prior to renting, but the truck had two issues: 1) the windshield trim at the top was sticking out approximately 1 inch from the vehicle. I taped this down prior to my trip to prevent further detachment or wind noise. 2) the heater did not work. Since temperatures recently dropped, it was a cold 600 mile drive. Prior to this, temperatures were warm, so it's possible no one used or felt the need to check the heater function. But the drive was not pleasant; especially in the early am. The inside of the windshield was also very dirty. But that's minor and I cleaned it before my trip.
gary hNothing! The service was wonderful and everything was great! Thank you!!
Sandra DThe folks in Battery plus were professional and helpful. No issues, prompt attention, and polite. I will be back… Tim Scott
Timothy SVery nice people and excellent return
Mace CFriendly helpful people at this location great service and smile
Roberto Palways the best service, I'll use every time.
Michael GQuick and seamless transaction. Vehicle was clean and ready to roll! Great job. Return was just as easy. I will use them again!
Thomas GResponsive young person, clean area, helped parking the trailer.
Melanie CEverything was great!
SELINA JVery professional and friendly staff. Renting was stress free experience. Would definitely recommend!
Jennifer WN/A great experience
Daniel ONo action required.
EDWIN KThe gentlemen behind the counter was very helpful and went beyond expectation. He is Awesome Thank you for all of his help. Penny
Katherine LThe truck smelled like cigarette smoke. The seats were worn as if the leather was creased and almost pulled off the cushion and the truck came with preexisting damage on the bumper. Worst U-haul experience I’ve ever had.
Zach HThe Uhaul online application had me take about 10 pics of vehicle condition, but wouldn't finish the parking location step due to continued spinning of download
Richard HEasy check in
James KEasy check in
James KThere was no PayPal available but otherwise everything great! Guys behind the counter were friendly and helpful and efficient. We needed a uhaul last minute and it was nice that we didn't have to make a reservation and could just walk in and a truck was available! Staff excellent and everything went smoothly which now a days is unfortunately very unusual!! Great business at this location!
DONNIE NAt the very last minute we needed a rental truck and this location was AWESOME!!!!! Will use again!!!!!
Deborah MDoing a grteat job as is.
robert lGrea service and convenient location. The gentleman was very helpful and professional.
Richard NGreat service
Z SEmployee was very accommodating and helpful!
Dialwon AGreat service at both locations.
Curtis CBest customer service.
Katherine JThe guy that works the Uhaul is really nice guy he fix battery and a lot of stuff.
Jonathan PYou guys did great thanks for your business
Jouvani AI wouldn't recommend uhaul to anybody
Roodson PBatteries Plus on West New Haven did a great job with my recent 10 foot truck rental. The process was easy, excellent customer service.
Eugene MCheck engine light came on, halfway up north north, but other then that, John was great and helped us out. Had truck and trailer all ready to go for me. And was allowed to pick truck up early.
Joe GFriendly helpful staff.
debra m