Customer Reviews for Battery Warehouse Reisterstown

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Battery Warehouse Reisterstown

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michael L. on

Rating:

Gentleman at the counter on Sunday nice and friendly as well as knowledgeable.

Sheryll W. on

Rating:

Customer did not leave a comment.

Kimberly M. on

Rating:

Customer did not leave a comment.

Jacqueline P. on

Rating:

Can’t remember name of salesman but 2nd time I’ve dealt with him in less than 2 months and he’s awesome Very kind and professional and efficient. Thank you

Patara C. on

Rating:

I literally switched my move to this location due to a moving van I picked up the weekend before. Both customer representatives were friendly and even with me being in a hurry got me in and out quickly

Denean L. on

Rating:

I have used this location for many rentals for my business for several years. As of today I will no longer use this location. When I called the following morning after my rental (today) to discuss two concerns the gentleman (not sure if he is the owner) I was speaking to provided less than a great experience. He was in fact rude. It was bad enough that I had to drive ( over an hour distance) the rental truck in the dark with only one light, but to have experienced the rudeness was too much.

Shawn G. on

Rating:

N/A

LUIS C. on

Rating:

Excellent, good service

Aundrey L. on

Rating:

Customer did not leave a comment.

Charles S. on

Rating:

Customer did not leave a comment.

Jheanelle N. on

Rating:

Customer did not leave a comment.

Laronda G. on

Rating:

Very easy in and out!

Patrick S. on

Rating:

Customer did not leave a comment.

Murray S. on

Rating:

I use that place every time I need a U-Haul great service and very nice people

vilma B. on

Rating:

Customer did not leave a comment.

Kristi B. on

Rating:

Customer did not leave a comment.

troy R. on

Rating:

Everything went perfectly smooth. I can think of no improvement needed.

MARY H. on

Rating:

Hire a u-haul clerk

Laurence F. on

Rating:

Customer did not leave a comment.

Bryan M. on

Rating:

Screwed us 5706650906 is my number

Nicholas M. on

Rating:

Customer did not leave a comment.

Sergey K. on

Rating:

Customer did not leave a comment.

George G. on

Rating:

Just disappointed because I reserved the car transporter a week in advance a a location near where the car was then told the day before that if I wanted the transporter I would have to drive 45 miles away to pick it up. That’s a90 mile round trip that was unexpected and was not given any kind of reduced price because u-haul could not honor their commitment to me. You really should offer some kind of compassion. George Geist

VLADIMIR K. on

Rating:

I gave just 4 stars because the system was down on drop-off, so no receipt. But the staff has explained the problem, and charges were correct. Overall - I am satisfied.

Michelle P. on

Rating:

Customer did not leave a comment.

William T. on

Rating:

Customer did not leave a comment.

Shaquille P. on

Rating:

Customer did not leave a comment.

Gina R. on

Rating:

good experience

Bola O. on

Rating:

Customer did not leave a comment.

gregory G. on

Rating:

The gentleman at Battery Warehouse was very pleasant and knowledgeable. He offered extra products.

James W. on

Rating:

Customer did not leave a comment.

Troy L. on

Rating:

Customer did not leave a comment.

John S. on

Rating:

Customer did not leave a comment.

stan T. on

Rating:

Customer did not leave a comment.

mikhail Z. on

Rating:

Customer did not leave a comment.

al R. on

Rating:

Customer did not leave a comment.

James S. on

Rating:

Plenty of available truck options. Made the paperwork process easy and quick.

Michael C. on

Rating:

N/A customer service was extraordinary

Verneda C. on

Rating:

Customer did not leave a comment.

Brielle W. on

Rating:

Do not agree with final pricing, overall unsatisfied.

charles A. on

Rating:

The guy at the desk at battery warehouse in Reisterstown never told us to check the truck in on a phone app so we got charged for something we didn’t know about! He told us to drop the keys off in the drop box because they would be closed. I talked to customer service and they said it’s in the contract and he went over the contract when we picked up the truck and never mentioned this mobile app! Very disappointed!!!

Israr A. on

Rating:

Customer did not leave a comment.

William T. on

Rating:

Customer did not leave a comment.

Donta H. on

Rating:

Everything was simple and expedient.

Lorraine R. on

Rating:

Customer did not leave a comment.

LINDA E. on

Rating:

Issues with the app to do night drop, but the location was able to handle everything in the morning.

Anthony M. on

Rating:

Customer did not leave a comment.

Mark L. on

Rating:

Customer did not leave a comment.

VERONICA T. on

Rating:

Have more resources for trucks with ramps.

Patrick S. on

Rating:

Customer did not leave a comment.

Dwain J. on

Rating:

See comments above

Muhammad A. on

Rating:

Excellent and convenience service

Frank M. on

Rating:

Customer did not leave a comment.

Randy B. on

Rating:

Friendliest/best Uhaul experience I've had in years. I would highly recommend this particular location. Clean truck and great service.

Oladapo F. on

Rating:

Get the mobile pick up system better.

Lawrence H. on

Rating:

Customer did not leave a comment.

Lea E. on

Rating:

Everything was great and no problems .

Brian R. on

Rating:

Great to work with.

Brian R. on

Rating:

Customer did not leave a comment.

Troy K. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

Customer did not leave a comment.

Tomeki M. on

Rating:

Everything went well

Paula W. on

Rating:

Chuck was so helpful when I rented the truck which made the stress of moving my “junk” less stressful. James was wonderful when I returned the truck. I will definitely use this location again.

Carolyn F. on

Rating:

Customer did not leave a comment.

denean L. on

Rating:

Customer did not leave a comment.

William D. on

Rating:

Customer did not leave a comment.

Colleen W. on

Rating:

Person was too busy to talk. This was my second drop off location because the original location was not up and running yet. When I tried to explain he didn't have time to listen.

Tanya R. on

Rating:

Customer did not leave a comment.

Frank G. on

Rating:

Having to take pictures of the truck when returning after hours was a little much. Would rather just check in the following day to verify. Phone call would be better next day.

HAMID M. on

Rating:

Customer did not leave a comment.

Louis H. on

Rating:

The person at this location was very helpful, friendly and informative. I will go there with any future needs and recommend him to friends and neighbors.

abioun S. on

Rating:

Customer did not leave a comment.

Jillian B. on

Rating:

Customer did not leave a comment.

Casey S. on

Rating:

Customer did not leave a comment.

Andrew P. on

Rating:

Chuck is the best!

william T. on

Rating:

Nothing it was excellent

Sharon H. on

Rating:

The person that was there he was very nice and explain everything

Colleen B. on

Rating:

Customer did not leave a comment.

valmeka B. on

Rating:

Customer did not leave a comment.

Sarran J. on

Rating:

Everything was good. The truck was up to date. It drove perfectly.

Jackson A. on

Rating:

Customer did not leave a comment.

Jeffrey B. on

Rating:

Customer did not leave a comment.

Olivia T. on

Rating:

Customer did not leave a comment.

Bianca G. on

Rating:

Customer did not leave a comment.

Jerry R. on

Rating:

Customer did not leave a comment.

Marinellie V. on

Rating:

The gentleman was very helpful and accommodating. Highly recommended!

Joseph B. on

Rating:

Fast & Friendly Service. I was in a reserved truck in minutes.

William T. on

Rating:

Customer did not leave a comment.

Jill M. on

Rating:

Customer did not leave a comment.

Ashley H. on

Rating:

The service rep didn't seem very knowledge and the process was extremely long.

Linda J. on

Rating:

Battery Warehouse is great. So nice they have more vans now!

cortasz S. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

Gas mileage on the truck was terrible

jonathan I. on

Rating:

Please inform/show customer exactly where the gas tank filler nozzle is located.

Mark C. on

Rating:

Customer did not leave a comment.

Linda J. on

Rating:

Great as always!

Wayne S. on

Rating:

Customer did not leave a comment.

BYRON M. on

Rating:

Customer did not leave a comment.

Gina R. on

Rating:

friendly service-

Chester T. on

Rating:

Reservation is always recommended. Other similar organizations would accept your request but, would not have been able/willing to accept a reservation, due to lack of equipment. U-Haul had the equipment I wanted at the desire time and date. Thank you.