I was charged for a 152 miles. We drove approximately 32. The truck was returned the same afternoon with key dropped in the box. I believe that the mileage was never changed in the computer from the last rental. The gas needle was just at F when we left. It was returned with a true full tank going needle going beyond the F. The location pushed me off to an 800 number which when given the options they do not connect. This was a terrible experience. Very unprofessional and I’ll never use U-Haul again.
Beth P
Battery Warehouse Reisterstown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reisterstown, MD 21136
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service.
PABLO MHad slight problem either wrong payment but the main office customer service was friendly and took care of the issue. Great job!!
MARK HLocation was close when I dropped the truck off. No interaction
Katreana JIs good price exelente
JOSE F