Customer Reviews for Battery Warehouse Reisterstown
(U-Haul Neighborhood Dealer)

1,127 reviews

11809 Reisterstown Rd   Reisterstown, MD 21136

(410) 833-5522

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    8 am–3 pm
  • Sunday
    9 am–2 pm
Special Operating Hours
  • 12/24/2022 - 12/26/2022: Closed

Services at this Location:

Contact Us

(410) 833-5522

11809 Reisterstown Rd
Reisterstown, MD 21136

Services at this Location:

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    8 am–3 pm
  • Sunday
    9 am–2 pm
Special Operating Hours
  • 12/24/2022 - 12/26/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kayla T. 
Rating:
5.0

Discounts

Cono B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Can't think of anything

paula M. 
Rating:
5.0

Nothing - very friendly

rodger dale C. 
Rating:
4.0

Customer did not leave a comment.

Alexander Y. 
Rating:
4.0

Customer did not leave a comment.

Aliyyah M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

DELIA G. 
Rating:
5.0

I went to a bigger u haul place and believe it or not had everything you need for packing but when I wanted a truck none was available. But the smaller store had the truck.. so I was pleased...

Kimberly K. 
Rating:
3.0

The inside of the windshield was fairly dirty, which caused a bad glare and sight challenge when driving into sunlight.

Mike M. 
Rating:
5.0

Great job

kris B. 
Rating:
3.0

Customer did not leave a comment.

Marlon B. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

KEISHA T. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Very professional and friendly service.

Jimmie M. 
Rating:
3.0

Customer did not leave a comment.

Billy C. 
Rating:
5.0

Customer did not leave a comment.

clayton S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
4.0

Please guarantee that where the equipment is confirmed will remain the pick up location. My pick up location was changed twice after my confirmation to locations much further from my home.

C B. 
Rating:
5.0

Professional man,

Abel K. 
Rating:
5.0

Excellent

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Drew H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Always great to rent from this location. Very friendly and they go the extra mile to make you understand what you need to know when you rent anything from U-HAUL. If you have a question, it will be answered right on the spot! Always a pleasure to rent from them.

James R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
1.0

Attendant was not helpful at all. My pickup location was moved without notice to another location 15 minutes away. Trailer was advertised as a certain size but was not advertised with smaller back opening. So it did not even work after all the hassle.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
2.0

The owner of the store was very unhelpful and he let it be extremely known that the weekend is reservations only and that he will NOT be helping. Will definitely go to a different uhaul place next time.

Janae W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Bruce I. 
Rating:
5.0

Customer did not leave a comment.

Aliceson M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Great place to rent and great owner that takes pride in his shop.

Ty N. 
Rating:
5.0

Easy in easy out.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

mary S. 
Rating:
5.0

The employee that work with me was very knowledgeable and helpful. My truck had a couple blown fuses and he helped me to get everything working.

Jay C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Carlton R. 
Rating:
5.0

Customer did not leave a comment.

ROSS L. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
3.0

The front driver side tire needed air, the oil needed to be changed, I only used the truck for 4 hours instead of the 24 I secured in case I needed it and was not given any discount for the early return. I will never rent from U-Haul again. $80. for 4 hours of use?

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

Blanca V. 
Rating:
1.0

Institute fair payment practices.

Robert P. 
Rating:
5.0

Make picking the truck up with app a quicker process. App was running slow when trying to upload my drivers license so i went into store. I would like to have uploaded drivers license in advance so all i hade to do was just pick up truck.

Bryan D. 
Rating:
5.0

Customer did not leave a comment.

Monica B. 
Rating:
5.0

Customer did not leave a comment.

davis K. 
Rating:
5.0

Customer did not leave a comment.

Aviad H. 
Rating:
5.0

The coordination of a pick up and the trailer was very scatter shot. Five seperate calls, three differentblocation changes then no reciever or ball when I get the truck? I indicated from the beginning a pick up and trailer! 40 additional miles of cost for driving to two seperate locations? Poor experience.

Charisse S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Grady B. 
Rating:
4.0

Everything was fine with the exception of the truck I rented smelled like cigarettes. The vehicle was nice and maintained other than that. Also the person who checked me in was friendly. I would like to know what my bill is before leaving in case I am disputing anything. Other than that, very pleased.

anthony C. 
Rating:
5.0

They guy who checked me in and got me on my way was great.

Michael M. 
Rating:
5.0

👍🏽

William W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

The owner happened to be in there at the time of the rental was courteous friendly Expedient everything you wish all the U-Haul stores had. He may be in a location that I wasn't aware of but I certainly am now and will be using him in the future many times.

Ty N. 
Rating:
5.0

Customer did not leave a comment.

Greg R. 
Rating:
5.0

The gentleman that helped us was very helpful and patient. I would definitely go back.

Sheri G. 
Rating:
5.0

Customer did not leave a comment.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

Denise K. 
Rating:
4.0

I have nothing to add, everything went As expected. Thanks look forward to renting from you in the near future.

Vincent S. 
Rating:
5.0

Customer did not leave a comment.

Jordan C. 
Rating:
5.0

Great location with some great staff running it. The two gentlemen who helped me out were great and a pleasure to do business with. I will definitely be back.

alex K. 
Rating:
5.0

I used this location a few times a year and always easy in and out.

Amy H. 
Rating:
4.0

More equipment

Yasmin S. 
Rating:
5.0

The location provided great service, but U-Haul set this location for pickup, which was nearly an hour from my home. When I made the order online, I chose the large U-Haul location two miles from my house, only for U-Haul to change my pickup location. It is ridiculous that I had to drive past countless dealers to a place so far away. No reason for this. Even after calling the corporate coordination office, they wouldn't adjust the pickup location. Figure out a better process or I will stop using U-Haul. It hasn't always been done this way.

TOBY W. 
Rating:
5.0

Customer did not leave a comment.

dominique S. 
Rating:
5.0

Improve smell in truck cab. Smelled like someone smoked in it. Spray inside with air freshener.

raymond N. 
Rating:
5.0

Staff was helpful.

Aaron P. 
Rating:
3.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Kakhramon N. 
Rating:
3.0

was to be charged for 3 day.was charged for 4 day your rep couldn,t wouldn,t fix it i should not have to take my time to fix his mistake his excuse is was so buzy didn,t remember ..not a satisfactory conclusion to a problem will not visit this location again and in 4 weeks will need trailer again not sure i,ll do u haul ...

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
4.0

Customer did not leave a comment.

Becky D. 
Rating:
5.0

Customer did not leave a comment.

Sharon G. 
Rating:
5.0

Lovely pick up location. UHAUL man was super nice. Paperwork was done in a timely manner. Truck was awesome and did its job. I would definately rent again!

Kim K. 
Rating:
3.0

it was an after hours drop off - the parking lot was ok - flies around the drop key box. But it was satisfactory - no issues.

carol P. 
Rating:
2.0

While not hard to find, the return lot was not well lit. As I was moving to take the requisite photos with the building in the background, I tripped over a concrete curb stop, one which was not visible, that was randomly placed in middle of the asphalt lot; I landed on the asphalt and have the cuts and bruises to prove it.

Barry M. 
Rating:
5.0

Customer did not leave a comment.

Kesha H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
3.0

had to get box truck trailer i rented was not returned in time

mark T. 
Rating:
5.0

The entire process was super easy and the service at pickup and drop off was quick and easy. I will definitely rent from this location in the future.

Troy R. 
Rating:
5.0

Customer did not leave a comment.

Brenda N. 
Rating:
5.0

I originally reserved a car trailer for 12:30 pm on 5/22/2022. I received a call at 12:10 pm on 5/22/2022 stating the car trailer was unavailable, a car dolly was substituted, which for me is much more difficult to use.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Friendly personnel.

Cooper W. 
Rating:
5.0

Free Coffee and Donuts and U-Haul Swag

fred V. 
Rating:
5.0

Customer did not leave a comment.

denis P. 
Rating:
5.0

Customer did not leave a comment.

Cleton M. 
Rating:
5.0

Excellent customer services assistance

Alberto M. 
Rating:
4.0

Customer did not leave a comment.

steven R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top