Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
aLL WAS GOOD, BUT i COULD NOT GET DOME LIGHT IN CAB TO SHUT OFF. Called Roadside Assistance and lady worked with me to finally get light to turn off(and stay off). We spent at least 10 minutes on the phone trying several options. We could get light off, but when I got out of vehicle the light came on and stayed on. Finally got it to stay off. She was pleasant and tenacious.
Bob Burke
Rating:
5.0
Customer did not leave a comment.
steve dobrescu
Rating:
5.0
Most awesome uhaul experience ever. Fast, accurate and available!
Jake Harp
Rating:
4.0
Customer did not leave a comment.
Cory Lytle
Rating:
5.0
The uhaul app was not working. These kinds folks took care of the return for me.
Jon Zollinger
Rating:
5.0
Customer did not leave a comment.
Connie Russell
Rating:
5.0
Customer did not leave a comment.
linda james
Rating:
4.0
Customer did not leave a comment.
Glenn Biggers
Rating:
1.0
Customer did not leave a comment.
Schyler Lewis
Rating:
5.0
Customer did not leave a comment.
Glenn Biggers
Rating:
4.0
We drop/rent with Battleborn any time use in our home town. Always helpful and friendly.
Shawna Williams
Rating:
3.0
It's a small town, and there Was nobody present at time of dropping off. Which is ok. I live here too. Cool over the phone though. I have no complaints
Christopher King
Rating:
4.0
Customer did not leave a comment.
Alberto Susan
Rating:
3.0
Customer did not leave a comment.
Michael Mendez
Rating:
5.0
Customer did not leave a comment.
David PARMLEY
Rating:
5.0
Great service, easy drop off process
Mirelle Stuehser
Rating:
5.0
Customer did not leave a comment.
Alison Greathouse
Rating:
5.0
Customer did not leave a comment.
Jack recar
Rating:
5.0
Sam Derbridge was great!
Jerry Sena
Rating:
3.0
Equipment was just dropped off, we did not need any personnel to help us.
Andrea Parman
Rating:
5.0
Great transaction as usual from this Uhaul dealer, quick, friendly, professional.
Jake Harp
Rating:
3.0
Customer did not leave a comment.
Matthew Thompson
Rating:
5.0
Customer did not leave a comment.
haydn brunson
Rating:
1.0
Check records before charging money that isn't due
stephen bruner
Rating:
5.0
Customer did not leave a comment.
Lucas McCoy
Rating:
3.0
The right tire looked properly inflated, but once we loaded it it had less then 20 lbs of air pressure. We almost blew it on our first leg but fortunately caught it and inflated it properly. Also had a radial on one side and a bias ply on the other.
Michael Smith
Rating:
5.0
Customer did not leave a comment.
linda james
Rating:
5.0
Customer did not leave a comment.
Desiree Strickland
Rating:
5.0
Customer did not leave a comment.
frank emery
Rating:
5.0
Great service
ROBERT A
Rating:
5.0
Best crew ever at this location, fast, friendly and available.
Jake Harp
Rating:
5.0
Customer did not leave a comment.
Lloyd Phillips
Rating:
5.0
Customer did not leave a comment.
Tarisa Dunn
Rating:
4.0
It was difficult to upload my license forms. It was also difficult to access my return information. So the entry and exit processes took more of my time than should be expected.
Robert Peterson
Rating:
5.0
Customer did not leave a comment.
Tammy Christensen
Rating:
5.0
Customer did not leave a comment.
KENT ROBERTSON
Rating:
4.0
Customer did not leave a comment.
Thomas Barrett
Rating:
5.0
Very friendly and professional service. Good quality equipment.
robert dylinski
Rating:
5.0
Customer did not leave a comment.
Harry Peltzer
Rating:
5.0
Customer did not leave a comment.
Cesareo Razo
Rating:
3.0
No one was available but we dropped the keys in a drop box at noon time.
Lloyd Raymond
Rating:
5.0
Customer did not leave a comment.
Cesareo Razo
Rating:
5.0
Customer did not leave a comment.
Easton Drake
Rating:
5.0
Customer did not leave a comment.
Donald Eckersen
Rating:
1.0
I received a late return email. When in fact the equipment was returned on time. In addition the person said I was good to go then found out after the late return email I was charged for 6 miles over my miles. When in fact I returned the equipment with more gas than required. At the price of gas I feel ripped off and disrespected. My wife and I had to clean the entire cad since it smelled bad and was filthy.
george dale
Rating:
3.0
All good people
Edward Fruend
Rating:
3.0
Customer did not leave a comment.
John Martin
Rating:
5.0
Friendly, helpful and efficient.
alan vanessen
Rating:
5.0
Customer did not leave a comment.
JOHN ROBERTS
Rating:
5.0
Customer did not leave a comment.
JOHN ROBERTS
Rating:
3.0
Customer did not leave a comment.
Esther Rodriguez
Rating:
4.0
Customer did not leave a comment.
PAUL NANNINI
Rating:
5.0
Customer did not leave a comment.
Trevor steen
Rating:
5.0
Customer did not leave a comment.
Jose Reynoso
Rating:
5.0
Customer did not leave a comment.
Billie joe Cox
Rating:
5.0
Customer did not leave a comment.
Luana Stark
Rating:
5.0
Customer did not leave a comment.
John Caviglia
Rating:
5.0
Customer did not leave a comment.
Bob Crump
Rating:
5.0
Our Uhaul experience was a good one. Easy to contact, easy to
rent. And having a truck available local was made the moving a lot
less hectic.
judi bourbeau
Rating:
4.0
Customer did not leave a comment.
Steven Kaae
Rating:
5.0
The overall experience was excellent I think this location should have at least one pickup truck as there is no vehicle rental location in Ely Nevada I needed to rent a vehicle as mine was being repaired and the only one I could rent was a 15 ft box truck.
brian charles
Rating:
5.0
Told them what they charged us and told us to call Salt Lake office to see if we could get a refund.
Stephanie Andrews
Rating:
3.0
Customer did not leave a comment.
Emmanuel Garcia
Rating:
5.0
Customer did not leave a comment.
Steven Gregersen
Rating:
5.0
Customer did not leave a comment.
Carlos Brito
Rating:
5.0
Customer did not leave a comment.
Elroy Mike
Rating:
5.0
Customer did not leave a comment.
Patricia Rezaei
Rating:
5.0
Great job treated me with respect and had the truck ready when I arrived. I would rent from them again, I give them a big 10.
David Meli
Rating:
5.0
Sam and Seth were very polite, and knowledgeable. . They explained everything, the truck was very clean and ready to go.
MARY RUTH GINES
Rating:
5.0
Customer did not leave a comment.
arie roeloffs
Rating:
4.0
Customer did not leave a comment.
Sharyl Kuehnert
Rating:
5.0
Customer did not leave a comment.
PATRICK STEVENS
Rating:
5.0
Customer did not leave a comment.
MARTIN MATTHEWS
Rating:
5.0
Make it easier to check it in on line. I could not get your website to recognize my location. I will not add another app on my phone
Edwin Spear
Rating:
5.0
Sam was wonderful!
Sharyl Kuehnert
Rating:
5.0
Customer did not leave a comment.
Darlene Sneath
Rating:
5.0
Customer did not leave a comment.
Mason Hayward
Rating:
5.0
Customer did not leave a comment.
Ami Schmid
Rating:
3.0
Customer did not leave a comment.
BALAZS ZSOLT MAKAI
Rating:
5.0
Customer did not leave a comment.
Betsy Horton
Rating:
4.0
Customer did not leave a comment.
ANGEL GOMEZ-SANDOVAL
Rating:
5.0
Customer did not leave a comment.
Douglas Stafford
Rating:
5.0
We did an after hours drop-off but spoke with employee or owner on phone prior to drop off. He was very pleasant and helpful!
Sonya Tinder
Rating:
5.0
Customer did not leave a comment.
RONALD C MCINTOSH
Rating:
5.0
Customer did not leave a comment.
RUSSELL WRIGHT
Rating:
5.0
Service was great. No complaints.
Taylor Petersen
Rating:
5.0
Customer did not leave a comment.
John Hill
Rating:
5.0
Love this company
ralph jones
Rating:
3.0
dropped off vehicle and keys in deposit box.
TOMMY ALAN JOHNSON
Rating:
5.0
I rented for a week and had to pay the weekend rate for the entire week. NOT FAIR!!
Gus Billing
Rating:
3.0
Have equipment available that customer request or dont let them be able to request on the website.