Our Uhaul experience was a good one. Easy to contact, easy to rent. And having a truck available local was made the moving a lot less hectic.
judi B.
Customer Reviews for Battleborn Restoration
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The overall experience was excellent I think this location should have at least one pickup truck as there is no vehicle rental location in Ely Nevada I needed to rent a vehicle as mine was being repaired and the only one I could rent was a 15 ft box truck.
brian C.Told them what they charged us and told us to call Salt Lake office to see if we could get a refund.
Stephanie A.Great job treated me with respect and had the truck ready when I arrived. I would rent from them again, I give them a big 10.
David M.Sam and Seth were very polite, and knowledgeable. . They explained everything, the truck was very clean and ready to go.
MARY RUTH G.Make it easier to check it in on line. I could not get your website to recognize my location. I will not add another app on my phone
Edwin S.Sam was wonderful!
Sharyl K.We did an after hours drop-off but spoke with employee or owner on phone prior to drop off. He was very pleasant and helpful!
Sonya T.Service was great. No complaints.
Taylor P.Love this company
ralph J.dropped off vehicle and keys in deposit box.
TOMMY ALAN J.I rented for a week and had to pay the weekend rate for the entire week. NOT FAIR!!
Gus B.Have equipment available that customer request or dont let them be able to request on the website.
Maja L.As Uhaul is the only rental available in Ely NV, Something smaller for those who lose a car in travel and need mobility to Twin Falls or Vegas would be most helpful.
Melvin P.Great Service Thank You
Lester E.Waited 30+ minutes after my scheduled pickup time for someone to show up at the shop to complete my rental checkout.
Scyler G.Amy at roadside assistance was amazing. Like Samantha on bewitched amazing. Kelp doing what your doing!
Richard B.Sam is a great guy...I always appreciate a good sense of humor
Richard B.Very professional staff. Good experience. Will use the service again.
Gayle R.We were provided with an auto trailer that was damaged (which we were made aware of and was fine) but the trailer was missing connections for the trailer lights and brake controls. We only discovered this after driving through the mountains with it. Very scary. We have multiple photos to share.
David S.We had to rent for three days.We did not use the trailer and brought it back in two days You still charged us for three.I can not pull up the receipt. YOU CHEATED US OUT IF ONE DAY MONEY.I think that should be adjusted.
John M.