Customer Reviews for Bayville Auto Care
(U-Haul Neighborhood Dealer)

346 reviews

912 Atlantic City Blvd   Bayville, NJ 08721
(at Serpentine)

(732) 237-2505

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 8/13/2022 - 9/5/2022: Closed

Services at this Location:

Contact Us

(732) 237-2505

912 Atlantic City Blvd
Bayville, NJ 08721
(at Serpentine)

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 8/13/2022 - 9/5/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

great helpful dealer

ROBERT E. 
Rating:
4.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

Nice people, in and out in 20 minutes!

john S. 
Rating:
5.0

A dollar a mile extra was a little bit much but I would rent again

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
1.0

They are a fucking liar they overcharge me for no reason Terrell service terrible I rent a truck for 24 hour and they will charge me $200 this is not fair

Leidy M. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

Peter T. 
Rating:
3.0

Same as above

Russell E. 
Rating:
5.0

Customer did not leave a comment.

LAURA C. 
Rating:
3.0

Don't give a location before calling to confirm details. I thought I was picking up the truck at location until I get a call to confirm details and the closest truck was 30 miles away. Super disappointing and had to change everything I needed to get done.

Charles O. 
Rating:
5.0

Customer did not leave a comment.

BARBARA H. 
Rating:
5.0

So helpful, a great experience

AILCE B. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Best u haul dealer in nj

ROBERT E. 
Rating:
4.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Great team

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

GREG M. 
Rating:
4.0

Very understanding and helpful. Gave me a phone number to call about my horrible experience from my pick up and location and printed my receipt.

Elizabeth S. 
Rating:
4.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

The truck leaked from the roof into the storage area.

THERESA S. 
Rating:
5.0

It was a pleasure to drop off the Truck to this location. They made it easy for me

Anthony G. 
Rating:
5.0

Convenient drop off location. Helpful staff, easy process

Kyle S. 
Rating:
3.0

Unmanned location at apx 12pm Sunday 10-25 but had a drop box clearly marked. The app wasn't working properly when I tried to return the truck so it would not pick up my location so I did it manually. And since the agent in Hamlin neve corrected the mileage in the computer I was charged for 6.1 miles or $2.44, a small amount but not the point.

Kevin P. 
Rating:
3.0

Customer did not leave a comment.

Micheal L. 
Rating:
4.0

Customer did not leave a comment.

Joseph P. 
Rating:
3.0

Customer did not leave a comment.

john H. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

Kyle G. 
Rating:
1.0

Drop off location was in vero beach florida

Kim T. 
Rating:
5.0

Just excellent customer service, very friendly

GEORGE L. 
Rating:
5.0

Nothing

Charles G. 
Rating:
5.0

Brandon was great, very professional.answered all my questions and is a gentleman.i will definitely rent from that location again.

GEORGE Y. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Lora D. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
2.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Nancy P. 
Rating:
4.0

Customer svc skills need tweaking.. worst experience EVER. Will probably never use you guys again.

Sean J. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Everything was excellent. This was the second time I rented from this location and U-Haul. Only the highest of recommendations.

Vincent T. 
Rating:
5.0

The best

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Lisa F. 
Rating:
3.0

The yard around the truck parking area was kind of messy and rough looking but the truck I rented was clean. It smelled of smoke and we drove with windows open for a while to air out.

paul P. 
Rating:
5.0

Very helpful and personable

JOHN B. 
Rating:
3.0

One of the guys inside had a little attitude

Mark S. 
Rating:
5.0

Bayville Auto Care is a good place to rent a truck. They were pleasant quick and efficient.

Louis S. 
Rating:
5.0

I had to go 20 miles out of my way (each way) to pick up this truck. When I got off the parkway by my house I saw a location that had several trucks sitting there unused. Not sure why I was sent so far out of my way when the town I live in had trucks available.

John H. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Good service catch excellent experience the way it should be

PELAGIO C. 
Rating:
5.0

Customer did not leave a comment.

Michael Z. 
Rating:
3.0

Still waiting for copy of receipt.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

marge P. 
Rating:
5.0

Customer did not leave a comment.

reavey D. 
Rating:
5.0

The personnel at this location made my moving an enjoyable experience, that's if moving can ever be enjoyable.

Anthony N. 
Rating:
5.0

The boss lady at the pickup location in Toms River (Athena i believe her name is) was the friendliest and most knowledgeable and helpful person i've met.

Andrew V. 
Rating:
5.0

Picking up truck was very simple and quick. Employee was super friendly and nice. Easy to get in and out if lot. Would definitely used this location again

Peter B. 
Rating:
5.0

Customer did not leave a comment.

gary R. 
Rating:
5.0

Customer did not leave a comment.

Noelle P. 
Rating:
5.0

Customer did not leave a comment.

DAVE T. 
Rating:
5.0

Customer did not leave a comment.

joseph D. 
Rating:
5.0

Customer did not leave a comment.

Robert J B. 
Rating:
5.0

Easy. Super quick pick up drop off.

steve P. 
Rating:
5.0

Customer did not leave a comment.

don T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN K. 
Rating:
3.0

Location was fine but used after hours drop off so I can't comment on personnel or looks

CHARLES F. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

GENEVIEVE H. 
Rating:
1.0

Customer did not leave a comment.

Joie S. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

Customer did not leave a comment.

Lisa D. 
Rating:
2.0

Will not recommend. Company charged $25.00 cleaning charge and $1.66 tax on the cleaning charge. They found a little mud on the drivers side and for that they hit me with a 25. charge.. This is nonsense. I will go back to Enterprise for my next rental.

Don B. 
Rating:
3.0

Customer did not leave a comment.

Orlando V. 
Rating:
3.0

Customer did not leave a comment.

JACQUI P. 
Rating:
1.0

You charged my card for a. Extra day which I did not keep it an extra day. I returned it early Sunday morning your location is closed sundays. I want my money back

Craig V. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
5.0

Quick service. Very nice. Will do business here again.

Jessica L. 
Rating:
3.0

I ordered the truck several days prior to pick up. The day before I was to get the truck I received a call from someone telling me I had to go to a different location to pick up the truck. It was an extra 40 minute round trip

Michelle M. 
Rating:
3.0

The guy helping me was nice but when i picked it up he did ask me when i was going to return it and i told him i only needed it for an hour. He said a customer came in asking to rent the van i already reserved and he wanted to know for that reason. Only problem i had with him asking is he added he is a really good customer and i felt like he was implying i wasnt. And also when i reserved the truck i turned down the coverage fee of 14 dollars but when i got my final bill i had a 10 dollar charge for coverage. This is something im confused about. This is the 3rd or 4th time renting a vehicle with uhaul in the last couple of months and i never had this issue. So why am i getting charged 10 bucks extra.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

PAUL T. 
Rating:
5.0

Customer did not leave a comment.

samuel G. 
Rating:
5.0

Quick and easy

michael C. 
Rating:
5.0

The staff onsite was up front on cost , went over everything with me and then made sure that everything went well I would highly recommended this location to anyone

mike S. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Lynn B. 
Rating:
5.0

Customer did not leave a comment.

lisa D. 
Rating:
5.0

Customer did not leave a comment.

don T. 
Rating:
5.0

Tell him theres a $5.00 NJ domestic Fee and what it is.

CARMINE T. 
Rating:
5.0

An excellent location, the staff was helpful and professional.

Thomas S. 
Rating:
4.0

Customer did not leave a comment.

BRANDI D. 
Rating:
5.0

Customer did not leave a comment.

lee C. 
Rating:
5.0

Customer did not leave a comment.

Rose B. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
No reviews have been submitted for this location.

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