Customer Reviews for BBs Food Mart
(U-Haul Neighborhood Dealer)

Rating:

4.0

There was extensive damage to this vehicle. Many dents along the passenger side - it looks like side swiped and the as damaged to the point where you could barely get the passenger door shut. The cargo compartment was extremely dusty, dirty, and had a strong odor. The cab of the truck appeared to not have been cleaned in a long time, and the truck only contained 1/8 of a tank of gas.

Rating:

4.0

Uhaul was not cleaned out and had less than a 1/4 tank. Mats were thrown everywhere in the back with dirt and mud.

Rating:

2.0

The app said the key was supposed to be in a lock box on the back of the truck, it was in the store. I don't know if it is required of the employees to remove snow from the trucks but it should I don't have a snow brush because I have a tarp that goes over my windows for snow. I reserved the truck for 8am I did not leave the parking lot until 845am due to my keys not being were they are supposed to and having to let the defroster run to melt the 6 inches of snow on the truck

Rating:

3.0

The truck was not ready for rental. The clerk had to perform the inspection from the last time it was returned.

Rating:

3.0

Passenger window was left down, just rained, everything all wet. Also 1/2 bottle of pop was left behind drivers seat. This was a small but busy minimart. Could barely speak English, asked no questions, offered no information/instructions etc.

Rating:

4.0

Very friendly good customer service