Convenient key drop with truck!Naomi K.
Customer Reviews for Bear River Storage North Provo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The rental process was fast and easy. The representative was very nice!Kenneth F.
Really good customer serviceRegina D.
Customer did not leave a comment.JOSEPH T.
Customer did not leave a comment.Melissa B.
Customer did not leave a comment.Brooklyn S.
I moved from Twin Falls, ID and had a reservation for a truck from Twin Falls to Orem. The confirmation lady the night before told me the truck was in Pocatello. I cancelled that truck but was out of options so I called back and had to drive to Boise. Lady was great and gave us miles/time so I'm happy with that. I then got a call the day of the move from Twin Falls U-Haul saying they had a truck for me - after making the four hour round trip drive to Boise. The people and prices were all great - some better communication to avoid confusion would be much appreciated next time. Thankfully it worked out, but the detour pushed us back another day. Thanks!Taylor J.
It was great and very affordable for a local moveMichelle M.
Customer did not leave a comment.Rebecca E.
Customer did not leave a comment.Shishir R.
The truck was very clean but beat up! Pickup was a breeze, staff was friendly and helpful. The radio was cracked. Tons of damage on all over the truck, I paid $75 to drive a very damage vehicle. It was so scratched and dented we personally took many pictures to ensure we weren't held responsible for anything. With all the insurance and extra you push at registration and warnings about repairs you would think you'd do some repairs...ALISA N.
The mobile website to load DL wasn't working properly. Even the owner of the Uhaul location couldn't get it to work. The return took multiple attempts to log in and load responses.REBECCA B.
Customer did not leave a comment.Christopher R.