Customer Reviews for Bear Valley RV & Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bear Valley RV & Self Storage

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Jacalyn G.
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Customer did not leave a comment.

Juan R.
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The truck I received had some damage on the passenger side. It was brought up before we drove away and when I dropped it off in Whittier they said there was no record of the damage. I hope they do not try and stick me with the repair cost

Veronica T.
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Customer did not leave a comment.

Daniel E.
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Please Use Me as an Example of a Very Satisfied Customer, When Ever my Wife is Happy I am Ecstatic And She was Very Please With the Result. I Thought we Would Need an Extra Day But the move was so Smooth ???? That we Didn't.

Mark P.
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Daniel L.
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jesse B.
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don't have any

William C.
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Freda C.
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The gal that worked at the counter of the facility was amazing!!!

Cesar T.
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Excellent service

Carrie O.
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Rep. was professional , articulated what was expected of me. Excellent customer service skills.

Tom B.
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Not much.all went well.thank you.

tina W.
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Customer did not leave a comment.

Eric R.
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Sabina P.
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Having reliable and accurate online preorders. Appliance dolly not available when I reserved / ordered one. Ordered 20' and got 26'. Person almost forgot to put normal utility dolly in the truck.

Melania L.
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The staff were friendly and courteous. Thank you so much.

jack J.
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james H.
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eugene M.
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Scott D.
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I had scheduled my pickup for 8:30 am and wasn't notified that they didn't open until 9 am. I had scheduled it early as the temperature here are reaching over 100 degrees and didn't want to over heat my workers. The two women that I dealt with were very professional and a pleasure to work with.

Ira G.
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Paul O.
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Did not offer equipment needed for a successful move. Equipment ordered in advance online but not available at location.

Ricky M.
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austin L.
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elizabeth T.
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Excellent service

LEO W.
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The young lady was very professional and helpful as towhat equipment would be required for what we needed to do.. i truly am sorry as I can not remember her name.

PHILIP R.
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Leticia C.
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jillian G.
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Erica C.
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MARGARET K.
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Dennis L.
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Double check the tires for air pressure and nails. There was a nail in the left rear outer tire.

Linda C.
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Could not get any better service.

gino D.
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desa J.
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Mario R.
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DAVID C.
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Brooke T.
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The representatives at this location were awesome! Incredibly helpful and personable. We move a lot so we will be sure to use this location in the fiture!

stephen W.
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Customer did not leave a comment.

Quintin G.
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The girl was so embarrassed because someone left the trailer full of trash she cleaned it. I think she should get a raise.

JONATHAN E.
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Excellent customer service! Clean location and friendly staff. Definitely coming back!

linda S.
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linda S.
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Linda H.
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My son actually help me pick up a truck From this location and he said the staff was really friendly.. and helpful.. I forgot the names he told me but it was a brother and sister that helped him and said they were very very nice.. and the sister he said.. was very friendly and beautiful haha .. we will do business there again it's so easy.. no hassle or wait time... Thanks again Linda Hunter

Sean F.
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Customer did not leave a comment.

Gangadharudu T.
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Carol A.
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The young woman who waited as the truck was absolutely delightful and very helpful.

kristen W.
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I have rented here before 10 years ago. I am only dissatisfied by employees opening over an hour late day I returned truck! Has people helping me that had to go to work. Final walk through for house. I based everything around dropping truck off at 9:00.

Fernando G.
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Margarita was awesome and very helpful!

Lee F.
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Kasandra J.
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eric M.
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Great staff. This is the second time we used Besr Valley. Excellent staff!

michael K.
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Margarita was extremely helpful and professional

Matthew S.
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Great customer service.

michael W.
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Customer did not leave a comment.

leonard A.
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tarron B.
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The employee Margarita was beyond helpful and even helped contact further assets to assist me moving. Margarita was knowledgeable, friendly, kind, approachable, and had an overall great attitude. Margarita was more than willing to go the extra mile for the customer, very good customer service. I will definitely be back for my moving needs and will reccomend services at this location to any and all persons I know needing Uhaul services. Thank you, and keep up the good work!

Adrian S.
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The attendant Sharron was attentive & professional. He had a great personality & went that extra mile to customer satisfaction. Adrian Suarez

al M.
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kenneth W.
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Martha H.
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greg M.
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The young lady was excellent give her a raise

Benton L.
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john M.
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No need for improvement I am well pleased thank you

david B.
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mel G.
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We had a awesome experience Georgia was our customer service person she was so nice she took care of all our needs took a lot of stress off of us

Jose L.
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evelyn W.
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Fine work

marcella S.
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KAREN K.
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Vivian B.
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Really nice and friendly employees, very friendly, and knowledgeable.

GEORGE G.
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CANDACE P.
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RANDAL B.
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The sale rep was very nice and helpful

matthew A.
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Staff was extremely helpful, professional and friendly

arthur L.
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I recieved excellent customer service from both Georgia and Margarita. They were very helpful and caring. They deserve to be recognized for their great service. Arthur Lopez

Christopher G.
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Gary D.
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LINDA W.
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CATHY L.
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I was told that the U-Haul van for 19.00 a day locally was more gas effecient. but it wasnt! it said I driven 30 miles (that one day)! and I had question that it wasnt 30 miles!..... The girl was very kind and did what she could to address my concern about the millage....paid it of course..BUT! I still question it from my phone app on millage that didnt compute the same tracking of miles

Michael S.
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Great employees at this location!

linda S.
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Great customer service! Couldn't ask for anything better...thanks to all who helped us!

JIMMIE C.
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Customer did not leave a comment.

KEITH L.
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JACQUELINE M.
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christopher M.
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Raymond R.
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It was easy and fast to rent the truck. Margarita was excellent, effecient and friendly. Give her a raise. Thank you

raquel C.
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Nothing everything went perfect and margarita was a great sales associate

paul C.
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Margarita was a great pleasure to have worked with she explained everything to my understanding and a very friendly person

MARY G.
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Very friendly. Very helpful. Thank you.

beth C.
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ANDREA C.
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judy V.
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neal M.
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had a problem with cut fuel line do to theft. We did not know and placed fuel in it that went all over the place.They issued a fuel credit no problem, apologized, and gave us a bigger truck with no charge. Very nice.

lyndsay H.
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MARGARITA Z.
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Everything was wonderful with my move. Excellent customer service.

NORALY P.
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Nora did a fantastic job and got me what I needed at the right price. She is THE BEST!!!! When coming to this location remember to ask for her!!! ??

gregory R.
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Awesome people to do business with

JACQELINE J.
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The young lady that helped me was very nice and attentive to my needs. Great way to go with customer service.

No reviews have been submitted for this location.

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