Customer Reviews for Beaufort Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Beaufort Self Storage

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LEON P. on

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Clean, well managed u-haul & storage business. The owner & manager are well informed and provide courteous, thoughtful assistance, each and every time I frequent their facility. I highly recommend this facility for any and all u-haul and storage needs.

CHRISTINA R. on

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John S. on

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outstanding experience

Madison H. on

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Very clean and efficient storage space

Guy T. on

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Very helpful and well kept.

Rebecca B. on

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This man came back after hour to help me get my car off the dolly. He was very nice and helpful!

Gary M. on

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Agent complained about lack of space for my returning trailer and the fact I had not called him advance to drop off the trailer

John S. on

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Great Uhaul location. Easy access from the back entrance and flawless, smooth check in. thanks Uhaul and Beaufort Self Storage!

Bruce A. on

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Great outreach and assistance by the manager was much appreciated.

Carl B. on

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John S. on

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Obviously the Best Uhaul location in Beaufort County

George M. on

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Leslie Y. on

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Robert B. on

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The wheel straps were to short. The ends of the straps were frayed and looked to have broken. Fortunately, I had a personal set to use.

Natasha C. on

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The 1st month free that was offered online was not honored . Had I known it wouldn’t be I would have definitely booked my storage at a facility that honored the promotion with the uhaul partnership

Conswala W. on

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Location is in a very bad spot with no directions stating where to go when dropping off. Personnel greeted me saying"what do you think your doing" referring to how I attempt to turn into the parking lot. He asked why didn't I call, which I did and it went straight to voice mail, yelling that he didn't get my call and demanded to see my paperwork. At this point I was returning the same additude he was giving me. He went on to say I should have made a right on the next street and use the back road with orange markers. There was no sign at the entrance stating this and the back road had markers but nothing stating uhaul entrance. With his direction I was able to park the trailer where he wanted it but he was not pleased that I had a couch on the back with the drop gate down. He was comfortable "uhaul dont pay me enough for this bullshit" in front of me while using a jack to unhitch the trailer. I offered to left the couch which he said it wasnt necessary. At this point he have calmed down and apologize for snapping at me and complained about another customer whom dropped off minutes before I did and actually made the same mistake in the parking area. I normally dont complain, I'm a stong believer of being customer friendly no matter what, he seriously need to learn how to be customer friendly no matter what is happening prior or personal.

linda h. on

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The personnel were unable to print out a receipt or contract for us! We had to unhook and park the trailer ourselves! Not helpful at all! I will never use this service again! Also I did not receive this email or an email of my contract agreement until a week after I rented and returned the trailer!

Vincent B. on

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Richard C. on

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So polite and accommodating. Highly recommend.

Gregory N. on

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Stef P. on

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Very friendly and helpful staff

Charles H. on

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Sandi S. on

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I cancelled my reservation for the unit prior to my move in date. I am no longer in need of a storage unit BUT if I do in the future I definitely plan to use your facility. Thanks!

E Terry M. on

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Julia K. on

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Tara S. on

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The drop-off location had a nearly impossible entryway to navigate...a hard right off the main road and right along the fence. There was hardly any room to maneuver a 10' truck with a car dolly and it took me 3 laps to get up the courage to even try. It was awful.

Ed R. on

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Very busy place.

Lee B. on

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Allow customer to pick up vehicle at nearest location to customer.

Jeff L. on

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Mataya G. on

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It was a joy to rent he was very helpful and simple process.

John S. on

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Great U-Haul location

Kelsey K. on

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Very nice even helped on a Sunday when they were closed!

VESCO B. on

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Awesome customer service and great service.

Dale B. on

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Vehicle had transmission issues, passenger door would not open from the outside, Odometer was not functioning correctly, and steering was having difficulty.

Ken C. on

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Steven T. on

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John S. on

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Beaufort self storage is wonderful. The staff is great the units are clean and most of all they have 16 Cameras and a huge fence to keep my stuff safe. They sell Uhaul boxes and rented a truck to move

India R. on

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Appreciate your business

inez m. on

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Thank you so much...i will return if I need a self service storage..will highly recommend to my family and friends

CAROLYN L. on

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Had unit for 2 years. No problems. Would recommend the facility. Hours convenient, staff very friendly and helpful.

fran r. on

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The gentleman at the office was awesome!!!

KELLY H. on

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I am so glad that I chose this storage facility! It was quick, easy the gentleman who helped me was fabulous. The price isn’t too shabby either. I’ll highly recommend them to anyone.

TRAVIS L. on

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Facility and workers were great!

MIOSHI G. on

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The facility was very neat and the clerk was awesome. He walked me to my storage unit and explaines somethings and then we completed the paperwork.

MARGARET E. on

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Proprietor was very helpful and pleasant. I moved in during a downpour and was happy to see a nice dry storage unit.