They tried to charge me more than they were supposed to
RAMIRO G
Customer Reviews for Beauty Plus Fashion Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My recent experience was not what I expected. The tire pressure light was on and during this experience an authorizing was needed before I could receive the key which delayed my departure for 30 minutes. I was quoted two prices and was charged something different.
Kiner STruck was unable to go past 20mph water was holding water in the back of the truck no one answered when calling
JAMESA RGood customer service
MEAONCA JThey tried to Report the truck stolen and telling me I never returned it when I returned the truck the same day I used it before the time it was actually even so then called me 2 days later and said I never returned if I told the man I needed it until 9:30pm he put me down for 9pm even so I still returned it before 9:30pm I understand things happen but how did you NOT count your U-Haul’s and realize I put the truck back or check the cameras and see me put the truck back it was very upsetting I will not be going back to this location it took FOREVER to check in to actually get the truck it was just a messy 0/10 wouldn’t recommend
CHERRON DNice, friendly and fast customer service. The equipment was clean and available. I would definitely recommend.
LASHAWNA MI had a difficult experience! Clean cab with a check engine light, but the truck was good. Picking up the truck the agent disregarded my the app, and made me jump through hoops to get the keys. Showing my ID to him, making calls to another person, and questions about who I am. AFTER CHECKING IN ONLINE isn't what I thought this quick process would be
Teoma GIdentity theft. Somebody rented in my name with fake ID.
karson sStop trying to double charge my debit card after already been paid for the services I had. I've already paid for using a vehicle and return it just as requested, and a couple of weeks later your trying to charge my card information again.
Eric DThis location was very friendly and nice. I would rent from them again. Thank you
DEMETRIA SEverything was great for me
kyresha cEverything was perfect
brian pTook 3 hours for them to check the truck In after I returned it
Jacqueline HCustomer service was very satisfying. Process of renting was smooth.
Deborah PCheck engine light on most of the trucks other than that it's fine.
Lewis DThe equipment had previous damage that was not visible noted in the photos prior to my reservation.
Tiffany JI liked the service but the van smelled like cat pee and it shook beside that it was great service
aaron mThe truck had ashes and a little paper but otherwise clean. A couple little minor dings on the truck but can’t blame uhaul for non drivers. I would definitely use this location again and I would send a friend.
Mary HCurteous...friendly..kind....professional....helpful and store has lots of products to purchase
JANICE MThe first uhaul truck we got into and started up, the employee at the location claimed someone stole the muffler and converter (which made sense the vehicle was extremely loud) so we had to wait for another uhaul truck to be available. The location is extremely jam packed with uhaul trucks you can barely exit the lot or remove a vehicle without issues.
Kaitlin AI was charged for fuel, and I dropped the unit off with more fuel than I received it with.
ERICK HThe customer service was great
Tanya OMake sure trucks are cleaned and properly maintained. It’s still coronavirus out here and no one wants to be in a filthy truck to drive or have their belongings
Regina BEverything good so far
Anthony CThe customer service is very good and they are very informative. They are patience and kind as well helping you to get all the things you need! Thank you
gina GThe U HAUL phone application did not offer drop off locations closer to where I live. I had to travel 11 miles then call uber to get a ride back home. This was a major setback.
Fadi AGive Me a 100% Discount
keith jEveryone was so helpful and the location was super convenient. I will be back!
cynthia bAn unauthorized charge of $8.47 went on my debt card by this location 2 days after I returned and paid for my uhaul rental.
DENISE SThe clerk was nice and courteous.The truck had cigarette ashes and it was dirty,and had very little gas in the truck.
angela dVery Good customer, Only thing they need some cargo van’s at this location 🥰
Theresa MThe truck needs new break ASAP! The truck also needs new windshield wipers, and it also need to be cleaned out was very dirty a lot of trash everywhere. Was not the best uhaul.
Briaunna FThank you
Debra WYes I wouldn't mind sharing where you guys are but when we picked up the truck it had no problems and when we brought it back the man showed us that a piece was lifted up on the truck we we got it we didn't see that at all, if anything they should have went out there with us to look at the truck, we didn't go under anything for that to look like that so that was my problem thank you and you all have a blessed day and night.
latisha wBest service and very kind
sansta mThe guys at this location are cool got in fast and fast out
Sharon CWas allowed to pick up reservation significantly early. Good customer service
Eric BFix the door but other then that it was perfect
Annetria BGreat customer service
APRILELL SThe best !!
EARL LThe BEST UHaul service center ever. Extremely helpful and easy process
CYNTHIA LBest Service Ever!!!!
CYNTHIA LWhen i pulled into the parking lot i was greeted by a gentlemen who quickly took care of me without me going into the building. Great service !!
Harry A