There were roaches in the uhaul. I had to buy bombs and spray before I could put my furniture in it. I took pictures of it. He said they would adjust my mileage but they didn’t. The price had been adjusted previously because they had me pick it up at another location than what I had selected. I also have to call because they charged me twice. I was billed for over $400 and it should have only been in the $200’s.
Samantha R
Customer Reviews for Beckley Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend but I have a couple of issues. One, I picked up the truck with a quarter tank of gas and brought it back with a half a tank, no credit for it. Second, I returned the truck at 7:22pm (due back by 7:30) but my receipt says it was 8:00pm.
David WThey changed my location to pick up and I was charged 30$ more They charged me 26$ for cleaning
BILAL KLimited knowledge
Leonard H