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LANNA L
Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Iris was really organized and helpful
Peter HThe couple that manages this location were knowledgeable, friendly and kind. They went above and beyond any experience I have ever had with a U-Haul dealer. Exceptional!
LISA RVery kind and helpful people. They had just what I needed!
ANGELA MSo the dealer it's self id give 5 traffic and dispatch for Saint Louis id give below a one stai could because I rented for 2 months and every time I called to extend rental was always get back lash even though I had reservation
JUSTIN FI have rented here four times and each time was fantastic!
Christian SFriendliest people you will ever meet
TIMOTHY Lthey lost the keys to truck i had to wait for a hour or more before they finally found them 👎🏻 was told they would discount my rental but charged my card full price the place is so full of crap its amazing they can find anything
TRACY GExcellent service
KYLE BVery nice folks and all went smoothly.
Jeffrey MSuper friendly people!!
JAMES SRough looking but good people.
JUSTIN TJust wish I had was that the reservation was supposed to have been made for a return to the local U-Haul, however that's not how the contract was written. So I ended up having to drive an extra 10 miles to return it to the original location. I have never had that problem before. Other than that the equipment was clean, functioned well, and had no issues with the equipment itself. The facility where I picked it up was inside an automotive repair place.
KAREN HThe uhaul system went down and after several attempts of trying to load my information into the system, they took matters into their own hands to get me out of there and into moving my items.
REGINA HThey were so great I can’t thing of anything that needs improvement.
GARY LThe lady and two gentlemen who helped me out were extremely friendly and helpful. Great job Beiers!
GRANT PIris and Cletus at the Beiers U-Haul are the best in the business. I would recommend them 10 out of 10 times.
ETHAN BGreat people to work with
ANN KTook over 30 minutes to get checked in. Tried to do it on-line but had issues. Faster check-in needed
JEFFREY SThe service is amazing and courteous. They give a very detailed explanation of equipment usage.
Dale HThe management at Beiers are amazing. Couldn't be nicer. I highly recommend them if you need a truck rental.
BRIAN RWe have rented a car hauler before and had a good experience. However, this one was even better. The staff was super friendly and helpful!
DENISE BGood people
KYLE BIris and Cleet were very kind and helpful.
JEAN BIt seems I was charged for 2 rental periods. While I did return the equipment after hours it was less than a total of 24 hours. I would like to only be charged for the single daily rate
MARC GExcellent service and excellent equipment
James WI definitely understand why you’re voted as top 10 every year. I came away after watching you all in action on how easy and effortless you make rental process.
SAMSON OSmooth rental process, fast and easy pickup. Very friendly staff. Would definitely a U-Haul from here again if I need to.
BRIAN RGreat people and great to work with.
KYLE BI could barely drive the truck because it was too old and there was no air conditioning working
ANKUR MVery Good Service!
SALVATORE RHave all your outlets spend a couple of days at Beiers to see what a terrific UHaul location is like.
EDD GGreat folks to do business with.
LAWRENCE Snothing. great customer service!
TIMOTHY MThe folks at Beiers were absolutely spectacular. We had booked through another place but when we got there they were closed. The Beiers were very considerate and helped us get things taken care of. I will only book though them from now on. Customer Service beyond none.
TIMOTHY Nthe first place i reserved the truck on old 141 lost my reservation and there was no truck when i arived. would give them a 0 if i could. cost me 2 hours and had to go to the gravois location to get a truck. would not use u-haul again.
JAMES PThe building isn't anything to write home about. That said, Iris and crew couldn't have been more friendly and helpful. Everything went very smooth, and I would definitely recommend them to anyone looking to rent a truck or trailer.
BRIAN Rno one was there
michael mSend everybody to briers auto supply! You will not find nicer people to deal with anywhere on the planet. Ill go their for all my future rentals even if they don't have the truck I need available..
KENNETH DBeirers has always been so good to work with over the years I have used Uhaul. They are efficient, explain vehicle features very well, and just great demeanor.
Joe PGreat place. A lot of attention to detail.
MICHAEL SVery courteous and helpful people. They had everything I needed.
VIVIAN LNothing. I would definitely rent from them again.
MARK SThe folks at Beier's are always very helpful and contribute to the best overall experience with renting a UHAUL truck.
KYLE WVery professional, experienced and efficient. Great job folks!!
LAWRENCE LThe best customer service comes from the Beiers family. Long time customer of their service is excellent! Highly recommend them!
ROBERT JWe rented a clean vehicle and were on the road in a timely manner.
JOSEPH MI would tell anyone that the ladies at Brown's U-haul in Fredericktown are very, very helpful and nice. They treat you with respect. Sincerely, Donna McDonald
donna mIf Beiers is any indication, you don't need to anything. You're doing a great job!
EDD GStaff were pleasant, friendly and efficient. Equipment was clean and was given instructions and operational features of vehicle. Rental went smoothly and easy.
BRENDA ANothing. Briers Auto Supply is the only place I will rent from now on. Friendly, professional, overall great experience. Highly recommend.
ETHAN BNothing to improve; as usual, Beiers provided outstanding, friendly service!
JAMES BExcellent service and knowledgeable people that care about their customers experience
DEBRA LThey are awesome people
JASON SI was charged for fuel even though I went a whole 9 miles and put a gallon and half of gas in it before returning the truck.
KELLIE Lalways very nice to rent there
JAY HHelpful, kind, and fair
DAVID BGreat customer care, thanks again!
DAVID AExceptionally courteous, freindly and helpful people. I would recommend this location in a heartbeat!
DONALD FDropped off after hours so don't have personal experience with this. The only thing I can say is that it was very crowded and had to park the trailer in front of the building rather than with the other trailers. Not sure if this was just because it was after hours but parking area is pretty small.
David VOil the ramps, they were difficult to deploy
WILLIAM ASecond time using this dealer. They are fantastic to work with.
MARK MAll good
JAI TThe rental location has trash everywhere. It looks like a dump. Doors off hinges, trash, dirty. It's gross.
Audrey WThe location was great. Very clean vehicle and friendly staff. They didn’t have furniture pads that I ordered but no big deal. The mobile process was absolutely awful and the agent was extremely rude to the contact listed for the reservation. I’m definitely never using the U-Haul mobile again.
Matt WIt doesn't get any better than the service we receive at Beier's. And we really like the ramp mods that were made on the 5x8 trailer.
EDD GThey are very attentive to their customers and assure all equipment is working
MARY TNothing I can think of.
LAWRENCE SExcellent experience, nothing could be improved upon! Received extra assistance when my vehicle’s electrical connection did not cooperate. Thanks very much to Beiers!
CRAIG S