Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)

2,686 reviews

1157 Gravois Rd   Fenton, MO 63026
(Near Sugar Creek Rd)

(636) 326-3151

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 4 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 5/30/2022: 9:00 am - 12:00 pm
  • 7/4/2022: 9:00 am - 12:00 pm

Services at this Location:

Contact Us

(636) 326-3151

1157 Gravois Rd
Fenton, MO 63026
(Near Sugar Creek Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 4 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 5/30/2022: 9:00 am - 12:00 pm
  • 7/4/2022: 9:00 am - 12:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Beier's is a pleasure to visit and the service is terrific!

Edd G. 
Rating:
2.0

No customer parking. Had to leave my car parked at a nearby outlet mall.

Sebastian S. 
Rating:
4.0

we waited over an hour at the first place you sent us to in Arnold MO. only to find out that it was closed , only to drive an additional 20 miles out of our way to get to this place. once we arrived at this place they were very helpful and informative

jeffery A. 
Rating:
4.0

Customer did not leave a comment.

chad J. 
Rating:
5.0

Great location and customer service. Good people run this location!!

Tim B. 
Rating:
5.0

Customer did not leave a comment.

KARRI D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

We have worked with them for a very long time went and told me to rentals and they are very polite and very knowledgeable and very professional they always go above and beyond

George S. 
Rating:
5.0

So helpful and nice.

Julie C. 
Rating:
5.0

The personnel at this location were wonderful.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Hosea P. 
Rating:
5.0

The best UHaul rental experience I've ever had!

Scott R. 
Rating:
4.0

They were very efficient. However, the actual place you go into to get the truck was a bit cluttered, dirty and it smelled like animal urine. The seating they had was piled high with moving stuff. For someone who has major back issues, it was rough standing waiting for my turn. I requested 9am pickup and it was 930am before I was able to get my truck. Overall it was a good experience

Theresa K. 
Rating:
5.0

They personnel he are awesome,will allways rent from for my moves.

CHRIS K. 
Rating:
4.0

Customer did not leave a comment.

david D. 
Rating:
5.0

Cletus and Iris had closed for the day and were driving away, but saw us arriving, turned around and came back to help us unhitch. Now that's service with a capital "S". Thank you

Edd G. 
Rating:
5.0

Great customer service! Thanks for your help!

Hannah C. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

great people impeckible service could NOT find better people to work with friendly curteous GREAT people

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
1.0

Customer did not leave a comment.

trevor M. 
Rating:
5.0

Everything was awesome!!!!!

Jeff M. 
Rating:
5.0

Not much to improve upon. They are very helpful!!

Harold P. 
Rating:
5.0

The online check-in/out system needs major improvement but luckily the staff at this location was able to help me out

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Russell F. 
Rating:
1.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

Corey L. 
Rating:
3.0

Close and convenient. Freindly staff.

Virginia W. 
Rating:
5.0

Customer did not leave a comment.

CHRIS S. 
Rating:
4.0

Good experience. No problems

joseph D. 
Rating:
5.0

Customer did not leave a comment.

tom D. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
4.0

Customer did not leave a comment.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Gage T. 
Rating:
4.0

Customer did not leave a comment.

adam R. 
Rating:
5.0

Customer did not leave a comment.

Samantha O. 
Rating:
5.0

Iris and her husband are WONDERFUL people. Very kind, polite and go put of their way to be helpful! (We rented a pick up truck AND trailer but when we went to pick up the mower we planned on buying through FB Marketplace the mower wouldn't even start! so it was a big waste of time & money). BUT, when we have additional hauling needs WE WILL RETURN to Beier's in High Ridge! GREAT PLACE!

mary K. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Just the friendliest people you'll find, quick too.

Charles F. 
Rating:
3.0

The truck had front end issues and we were over charged

kenneth S. 
Rating:
5.0

Excellent and very friendly team at this location!!!

Steve H. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Excellent!

Katherine S. 
Rating:
5.0

Cledas and Carmen were great!👍👍👍

LOUIS B. 
Rating:
5.0

Customer did not leave a comment.

Blaise P. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Very nice to deal with I gave him a AAA rating

Errol A. 
Rating:
5.0

Had a huge issue w/Uhaul with our 1st phone reservation, they messed up our reservation, when made 3 weeks early - good thing is Beiers Company helped us get THRU the rental process & provided us what we needed… still not happy with Uhaul as a whole

TERRY M. 
Rating:
5.0

Keep those Girl Scout Cookies coming.

Edd G. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
2.0

Very creepy staff and not welcoming. I was concerned for the health of the workers in the store.

DAKOTA D. 
Rating:
5.0

Excellent service. I strongly recommend this company for everyone.

FNU S. 
Rating:
5.0

Nothing. The people at this establishment were extremely helpful and went above and beyond. I can not say enough good things about them.

KEVIN R. 
Rating:
5.0

Excellent service. Above and beyond. They helped hook everything up, gave me new fuse so trailer lights would work. Excellent people. Thank you!!

BRYAN B. 
Rating:
5.0

Definitely on top of their game here. Very friendly and very courteous. Rented several times always onciencious of the customer!

WAYNE S. 
Rating:
5.0

Customer did not leave a comment.

Joyce F. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
4.0

I did a night drop

Keith G. 
Rating:
5.0

Customer did not leave a comment.

Craig C. 
Rating:
5.0

Everything was prompt and easy from beginning to end!

STEVEN S. 
Rating:
5.0

Very nice people at the rental office very knowledgeable about every question I had will definitely use them in the future if I need to move again

PENNY N. 
Rating:
5.0

Customer did not leave a comment.

Tammy P. 
Rating:
4.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

This location goes above and beyond to explain every aspect of your rental. We recently had a lot of snow, and they made sure it was all cleaned off before took the vehicle!

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

Natalie S. 
Rating:
2.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

Customer did not leave a comment.

MAC V. 
Rating:
5.0

Staff was friendly and very helpful!

Heidi C. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS M. 
Rating:
5.0

Love this location. I've used them twice for a motorcycle trailer.

JEFFREY M. 
Rating:
5.0

Nothing….the staff were very helpful and kind and it was a great experience. Will definitely use again and recommend!

JENNIFER H. 
Rating:
2.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Both of the women I met were very friendly and helpful. Everything went super smooth and it was great. Thanks for a great experience.

DANIEL C. 
Rating:
5.0

Helpful and caring place of business. I recommend anyone wanting to rent a uhaul to rent from them.

ERIC N. 
Rating:
5.0

Wonderful people to deal with

STEVEN N. 
Rating:
5.0

Customer did not leave a comment.

debbie F. 
Rating:
5.0

Great Expperience!

Craig M. 
Rating:
5.0

Beiers is the best place in town for UHAUL rental. The have the best customer service, very easy to work with - highly recommend them to my friends. I try only to rent from them when I have a UHAUL need.

DAVID L. 
Rating:
5.0

Very nice people and very willing to accommodate.

CHRISTINA G. 
Rating:
5.0

Customer did not leave a comment.

DONALD S. 
Rating:
4.0

Customer did not leave a comment.

Charles V. 
Rating:
5.0

Very helpful.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
4.0

Very friendly and helpful. Good experience nice people.

Bill M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

LADONNA M. 
Rating:
5.0

Customer did not leave a comment.

LARRY L. 
Rating:
5.0

Excellent experience. Very helpful team at this location, went above and beyond. Even helped me identify a fuse problem with my car's trailer light connection. Will use this location for all future Uhaul needs.

ERIC F. 
Rating:
4.0

Excellent service. Friendly person at the front desk and the person explaining features of the truck. Interior is a bit cluttered, but they offer great, friendly service. I've rented from them a few times over the years and it's been very consistent. Nice job.

BRENT I. 
Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

The location ended up helping me out was great which was fenton. I had reserved a uhaul for house springs. it was closed and my reservation was never changed to a new location. we showed up and no one was there. Luckily I called fenton and they were able to help out.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

VANCE S. 
Rating:
5.0

Not pertaining to this location, but I needed the trailer for 24 hours, but was charged for 4 days. I returned the trailer to the designated location in 24 hours, and was still charged 4 days. This sort of business practice is ridiculous. I should only be charged for the time I actually used the trailer.

JASON B. 
Rating:
5.0

Fast and easy pickup and drop off. Workers were nice and friendly.

DOUGLAS W. 
Rating:
1.0

The parking lot was small and crowded and on a big slope. We didn't chose this location as it was 1/2 hr from our location. They hooked up the trailer and one of the wires was broken so we had to move everything around and switch trailers. Not only did we have to drive further, we were stuck there for a while until things were working. We were moving my son home from Missouri to PA. This was a huge inconvenience. Then the drop off location was also changed. Not sure that we will use U-Haul in the future because of these situations.

ryan D. 
No reviews have been submitted for this location.

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