Such great people who run this U-Haul. Very genuine and sincere and friendly. They help out with everything making the whole process very simple and streamlined.
KIMBERLY B
Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to reserve and pick up. Staff at this location very helpful and explained everything. Would rent from them again.
KEITH Bit was afterhours but they were still there to help us at dropoff
Tali MI've traveled trucks from this location many times. They are always very knowledgeable and kind. I've always been treated very well here!
MATTHEW HThis location had the absolute best customer service! Iris and Cletus were more thorough than any U-Haul location that we have ever used. They were the sweetest people and went above and beyond for the best customer service we have ever had. They don’t make people like that anymore and we will use their location for all U-Haul rentals going forward!
KYLE CThis facility always has the cleanest and best smelling trucks on the interior
KEITH GAlways good
MICHAEL BIris and Cletus were great to work with. Would highly recommend!
TIMOTHY SAs usual, our service from Iris and Cletus (Beiers) was fantastic. We were trying to plan which equipment (truck or trailer(s)) to use for moving our daughter to Kansas City. I stopped by their location numerous times and they were very patient and helpful in working through the process with us. Then on the day we actually rented our 6'x12' trailer, they were very efficient and quick in getting us on our way. We have been using them for trailer and truck rentals for 15 years now and the service they provide has always been superb. I highly recommend them!
JAMES BIs always a pleasure to come to this specific location they have the best service hands down they both are very helpful and honest.
DARWIN PI don't think you need any improvement
LOUIS VEverything went smoothly.
KARL KIris was awesome. Everyone was very friendly and helpful.
Thomas SThe friendly and efficient folks at Beier's U-Haul are great every time. I've needed their services literally 5 times since August, and they have always accommodated my needs regardless of the situation. Having lived in this community for a few decades now, I can say that from the very beginning, no matter what they have always been there to help, provide support and give their undivided attention so I begin and end my journey safely and smoothly, and that's what matters most.
KEATON TNothing! Everything was seamless and fantastic! 10/10!
TIFFANY LI dont know if i would change a thing. Overall excellent experience, with some of the most friendly people around.
NATHANIEL DBeiers is the best! Ive been to several U-Haul dealers over the years and never had as good an experience as with the people at Beiers. They want your business! They want you to be happy with their service! They wen out of there way to take care of me even though I walked in off the street with no reservation needing a tow dolly right then. I'm glad my first U-Haul dealer that morning was so dismissive of my request because it gave me the chance to do business with these people. A great experience!
RICHARD BThe friendly folks at Beiers Auto Supply - U Haul have been consistently courteous, helpful and fair. I've been a customer for the past 20 years or more. They will take good care of you!
KEATON TStay the same. They are very nice, very understeady. They have very friendly people. That is where I will go for now. On. And I recommend anywhere to go there.
RONALD GThese are really great people and you dont find that in todays service companies anymore. Please support them.
PAMELA KLiterally, the best u haul location i've ever been to!
JACOB SThe owners of this location were amazing and so very nice. They ensured that the mirrors were in the correct position for the driver. I highly recommend this location.
DONALD MTruck box smelled strongly of marijuana.
MICHAEL TThe people that run this U-Haul location are old school quality customer service!
BRUCE WService was first class, efficient and professional.
DANIEL PThe owners are awesome 💯
CAROLE FGreat service. Would use again.
DARLYS SThe origin nation facility in Missouri was OK but the people you tried to schedule me with the west side storage were no longer open. They were closed and no one was there found out. They moved and went to the new location and they were closed and no one was there so I had to turn it in at a different location, which accommodated me Even though they just rented U-Haul trucks! So I will probably try not to use U-Haul again because I had to go to three different dealers to get the trailer off my truck with no with no hitch check until I found a location that would help me! You guys don’t even know where your dealers are at on the receiving and in Texas!
DALE BHarry, was my poc. He went above and beyond his job scope. He was extremely helpful and courteous in helping me to resolve my issue of what I actually needed to transport a vehicle. I will definitely use them again. Thanks Harry and U-Haul!
TERRY LSpeeding up check in time would be appreciated. I was in a short time frame to pick up vehicle and get to my destinations to have hourly movers help load the truck.
MARK SAlways great service
JACK FStaff was friendly, took the time to go over operation. Truck was very clean - both cab and cargo area. There was a little bit of a wait but I could see that they were taking the time to make sure the vehicle was clean and ready to go.
Kathy EExcellent service.p
STEVEN TThey are always a delight to work with!!!
MARK MThe people here are so nice! I was glad for the Mess up with the other place!
AUSTIN HYou still have the original estimate you charged on my credit card and the charged me the actual. So now I’m double charged.
Peggy BThe husband and wife team are excellent. They are kind, thoughtful and thorough. I wish every location had people like them!
SHEILA AWe were shocked by our bill for this rental ! Did not know we signed up for safe move plus at $30. Did not know it was almost a dollar per mile in addition to the rental charge. We had this truck for about 2.5 hours, drove it 42 miles and our final bill was $99.33. Quite the shock. We don't think we will do this again !
WILLIAM MFriendly and helpful
ROBERT LBeiers is your typical old auto parts store.
David DThe people at this location are always friendly and helpful. I have rented from them a number of times over the years and I am always satisfied with the service and equipment.
RICHARD GThe owners were so friendly and knowledgeable and down right kind. As much as I never want to move again, I am using them and recommending them 100%
HOLLY HNo comment!
TINA TEverything was great. No improvement needed.
NICHOLAS BI have used this location multiple times. I always get great service. The folks that own it are awesome people to do business with
DARRYL FA better review of the operation of the truck when picking up
Diane HVery nice and incredibly helpful. The lady covered the basics well and even offered extra helpful information.
JORDAN BWonderful service!
TERRY HExcellent service!
KIMBERLY BIris & Cletus are both such serving people. You can always know they will lead you correctly. Customer service is really the key to a good business
KATHERINE MFriendly, knowledgeable and overall great service.
LISA LEnjoy these owners. The best
DIANA WI try to only rent from Beiers. Very friendly and helpful.
Kenneth KCletus and his family were very informative and professional. i will ALWAYS use them in the future!!
CHRISTIAN WNice folks. Great equipment.
TIMOTHY KVery friendly service. Would use again for next hauling needs.
PETER ZI don't know those 2 questions I dropped off after they had closed
BONNIE BNothing.. the team at Beyer's auto supply will do whatever they possibly can to accommodate the customer. The only place I rent from..
KENNETH DI had a great experience and the staff helped me with every step. I highly recommend Beiers! I will definitely rent from them again. Super friendly.
DAVID H