Lack of communication. Did not know I had a one way mileage cap. Also driver side seat belt is broken.
Rebecca M
Customer Reviews for Bellas Appliances
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-haul was in bad condition. It leaked water and got my mattress’s and boxes wet. It drove horrible and was hard to keep on the road. According to the rental company it had previously been in an accident. It had big dents in the van and the inside of it had fiberglass showing which is where the water leaks were coming from. That truck should not have been rented back out till it had been fixed. I rented the truck so my stuff would stay dry and secure. But that wasn’t the case this time. Very disappointed in my rental.
Angela SIt was great!
WILLIAM SThese guys were great!!!!
JACQUELINE B