Customer Reviews for Belle Prairie Junction

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Belle Prairie Junction

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randy L. on

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Steve C. on

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Truck full--not 3/4

Randy L. on

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randy L. on

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Melissa M. on

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Philip A. on

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Michael C. on

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This is a Nice location, and friendly staff. Hopefully the local community knows there is a Uhaul location in the area.

Richard M. on

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James K. on

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Mike S. on

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trudi E. on

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There should be 10 stars. Joe was so helpful and pleasant. The gal working when we picked up and dropped off (she has BLONDE hair) was friendly and answered all our questions. I was so relieved as I had attempted to rent from Penske and my reservation was lost. Dealing with Budget was worse. My calls were routed to India. I was told that happens when the local dealer doesn`t have time to answer the phone and that I should just keep calling until they do have time. It took 47 attempts to reach the St.Cloud dealer. I will only deal with Uhaul. Thank you Joe and "Blonde gal"!!!!!!!!!!

Erna F. on

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We were charged twice for this rental of a trailer. Joe asked my husband was asked to give his credit card when the trailer was picked up, and I was asked for my debit card by the woman who processed the return of the trailer. I saw that the charge came through on our checking account, and my husband's credit card was charged for a car rental for the same amount. I called Joe on 7/27/19 and he was unapologetic to resolve it so I am responding here, as well as disputing the charge with the credit company. I will not use this location if I am charged twice the cost of the equipment rental and I will share my experience with others.

GENE P. on

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Needed auto transport and was only location near by. Was the end of the month crunch time but equipment is top notch. Actually picking up was slow with only one employee to attend customers purchases while my rental took second place. But love the auto transport trailer. Missed my scheduled return time but cut me some slack. Not like they needed it right away as two other auto trans were sitting there when I dropped off. Overall satisfied with cost and equipment

BENNIE D. on

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I am moving out of this area and will miss these people a lot. When I moved here, I didn’t think I would find a group as good as Range Rental in Virginia MN but I did. I will miss all of your Minnesota Associates!

Jordan H. on

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There was 1.5 hour wait for the truck. When I got to the counter, they said they did not have the truck I reserved. They sent me 90 miles 1 way out of the way to get another truck and trailer. They did not have the right size trailer so I had to wait for another trailer. I was discounted but it didn't even cover the gas to travel 180 miles out of the way.

Brain A. on

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Ronald N. on

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Robert M. on

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Christopher T. on

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cory F. on

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We were charged for extra milage, and never should of been as the above message states.

Bill Z. on

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Might want to have more than one person running the counter for a gas station and processing U-Haul reservations.

lauris C. on

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The jack to raise the tongue of trailer receiver to the ball was too short, so we had to lift the trailer tongue by hand. It was quite heavy for two of us. Should have a taller tongue jack for some of these newer pickups.

Ralph W. on

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Bryan B. on

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jim S. on

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Russell G. on

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Joshua R. on

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jim S. on

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jim S. on

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Ronald H. on

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trailer pulled behind the f-100 Ford truck wonderfully. Business operators were very thorough and friendly

Tracy K. on

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the truck was damaged, doors did not shut all the way, something was wrong with the engine as it would not shift, got hot and made grinding noises. Took longer to get to destination and got charged an extra day and insurance for something out of my control