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Troy N
Customer Reviews for Best Budget Inn Of Sandusky
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jon was awesome. Best customer service experience I had with any uhaul retail/location. He accommodated every request and even gave his personal cellphone to reach him. This uhaul location will be recommended my family and friends will.
Raymart DVery Professional and Very Helpful. Will definitely consider in future.
SRI VJon was very nice and easy to work with.
Gordon MBudget in U-Haul is always right. First choice. The owner always goes above and beyond. Tom thomas
TOM TIn the old days excellent service was the norm. People were friendly, helpful and attentive. Sadly those days are gone for the most part. In fact now when one does get excellent service we are quite frankly, surprised. John at the U-Haul rental on Route 250 in Sandusky, OH is an exceptional example of what service used to be. I was surprised when I looked up Excellent Service on Wikipedia and didn't see John's picture. All kidding aside John is a fine representative for U--Haul Rentals. He spent unlimited time finding the right truck, comparing round trip to one-way rental. And, after I scheduled the 26 footer. He arrived extra early to accommodate my early departure.
ED BJon is always fast and efficient
Kenneth GJohn was rhe best! He is a 10 star employee, so kind and patient with me. He explained everything and did not rush me and that tells me he cares!
Vee LThe owner was knowledgeable and kind.
lee aIt was snowing the day we needed the truck. Snow was brushed off the truck before leaving and due to the weather there was no hurry to return the truck. Would recommend this location and will use them again in the future.
Lori GJon, Is always a pleasure to work with! Thanks Haul!
Brian SGreat customer service. Went above and beyond . Had the truck warm up for us so we didnt have to sit in the cold.
Christian VAmazing staff! Jon was incredible. We were in a bad spot, our car broke down hundreds of miles away. Jon found us a truck and a car carrier on New years week. He went above and beyond to make a horrible situation go ever so smoothly. We can't thank him enough
judithanne nGreat place for rentals. Could not get this kind of service in Elyria. Let these people take over Elyria.
KENNETH GExcellent help and nice doing business with. Thank you
JANET GJon, the owner of the facility was a pleasure to work with. Thanks!
Brian SJohn was very helpful on the phone on the prior evening to guide me in the 24/7 drop off location I found it welcoming and easy to drop off there. Good job!
DOUGLAS ZThis location is exceptionally accommodating. Great trucks!!! John’s customer service is top notch!
Nichole WI always go here, very friendly and great customer serivce!
ERIC RThis location is awesome. John is nice and kind. However the lady that set up my reservation over the phone names Dee is extremely rude! When I called (419) 470-2550 she answers and is one of the most unprofessional people I’ve dealt with. Her unwillingness to help is made clear very quickly. If she hates her job she should work somewhere else.
Avis KJon was very professional and helpful
Kevin HGreat
Craig FThank you John. Everything about this truck rental was superb.
scott mI got excellent service at both the pick up and drop off locations. Both guys made it quick and easy. Thanks
Doug DJohn was such a great person & very compassionate. It's a easy process.
cindi jJohn always has done a fantastic job assisting us with our trailer needs. Keep up the good work!
Frank MJohn was very helpful, working with us to meet our schedule and specific needs
David AOutstanding service. Reliable and friendly. Made the move for my son to college very efficient and easy.
Geoff HJohn goes beyond and I would never go to another location.
Doug LGreat customer service from John E at your SR250 location in Sandusky OH. Always always always my go to guy for my varied transport needs. National brand with a hometown feel; keep up the good work.
JOHN MI'm a contractor and had to rent a truck 4 times in the last 2 years. Budget Inn in Sandusky is my preferred location to rent a truck from. Because Jon, the U-Haul rep there, is an excellent person to work with.
mark sYou guys need to let people know ahead of time that it’s more money…we was going into it at being 102 dollars
Mathew HI didn’t understand how to get the equipment on my own.
Martina AGreat service, thanks for everything and all your help, will definitely recommend to anyone in need of your service thanks 🙏😊
Rebecca WBest experience with uHaul I have had.
Rob HGreat service, pick up and drop off went quickly & smoothly, friendly service, and the truck was clean and drove well
Dave BAlways excellent service and availability!!!
Tina LJon was very helpful and great to work with!
Jennifer KJon is a very great person to work with .. he tries his best to get you what you need even on a Sunday he tells you what to expect and when you get the paperwork it is exactly what you ordered. I would recommend his U-haul experiance to anyone looking to rent.. Even if you are only pulling your fishing boat to and from the launch while on vacation !! Sincerely Walleye Fisherman from Wisconsin !!
Tim LJon made everything easy, as in the past. I have many closer U-Haul locations, but I chose to work with Jon because he makes everything easy, and knows how to get things done, he is efficient and very pleasant to work with. Best customer service. Thank you, Jon!
lisa pJon is so friendly and helpful. We have young adults just finishing up college- we will be needing future trailers and we will try to rent from Jon every time!!
John MJon is customer service at its finest.
Jose FExcellent customer service.
Jose FJon is always SO helpful and quick, he makes the pickup and drop off process seamless and he goes above and beyond every time. This location is 100% my go to.
Kyria CKeep up the great work!
Mark GWhen personal circumstances affected my reservation, changes were made by UHaul staff in a friendly and timely manner with no added costs or burden.
Jeffrey CNone
BIRTHA MCustomer service was great! Walked out when we arrived and quickly handled everything.
Amber H