Customer Reviews for Best Budget Inn Of Sandusky
(U-Haul Neighborhood Dealer)

572 reviews

5918 Milan Rd SR 250   Sandusky, OH 44870

(419) 621-1110

Office Hours

  • Mon-Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(419) 621-1110

5918 Milan Rd SR 250
Sandusky, OH 44870

Services at this Location:

Office Hours

  • Mon-Sun: 7 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Troy N 
Rating:
5.0

Customer did not leave a comment.

Eric D 
Rating:
5.0

Customer did not leave a comment.

MARK K 
Rating:
5.0

Jon was awesome. Best customer service experience I had with any uhaul retail/location. He accommodated every request and even gave his personal cellphone to reach him. This uhaul location will be recommended my family and friends will.

Raymart D 
Rating:
5.0

Customer did not leave a comment.

Keith G 
Rating:
5.0

Very Professional and Very Helpful. Will definitely consider in future.

SRI V 
Rating:
5.0

Customer did not leave a comment.

Theodore C 
Rating:
4.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

Customer did not leave a comment.

Brian P 
Rating:
5.0

Customer did not leave a comment.

Young H 
Rating:
5.0

Customer did not leave a comment.

Dale W 
Rating:
5.0

Jon was very nice and easy to work with.

Gordon M 
Rating:
4.0

Customer did not leave a comment.

David D 
Rating:
5.0

Budget in U-Haul is always right. First choice. The owner always goes above and beyond. Tom thomas

TOM T 
Rating:
5.0

In the old days excellent service was the norm. People were friendly, helpful and attentive. Sadly those days are gone for the most part. In fact now when one does get excellent service we are quite frankly, surprised. John at the U-Haul rental on Route 250 in Sandusky, OH is an exceptional example of what service used to be. I was surprised when I looked up Excellent Service on Wikipedia and didn't see John's picture. All kidding aside John is a fine representative for U--Haul Rentals. He spent unlimited time finding the right truck, comparing round trip to one-way rental. And, after I scheduled the 26 footer. He arrived extra early to accommodate my early departure.

ED B 
Rating:
5.0

Customer did not leave a comment.

Beverly D 
Rating:
5.0

Jon is always fast and efficient

Kenneth G 
Rating:
5.0

John was rhe best! He is a 10 star employee, so kind and patient with me. He explained everything and did not rush me and that tells me he cares!

Vee L 
Rating:
5.0

Customer did not leave a comment.

wooden h 
Rating:
5.0

Customer did not leave a comment.

zeeshan a 
Rating:
5.0

The owner was knowledgeable and kind.

lee a 
Rating:
5.0

Customer did not leave a comment.

Joseph S 
Rating:
5.0

Customer did not leave a comment.

Jim T 
Rating:
5.0

Customer did not leave a comment.

Kiranbhai P 
Rating:
5.0

Customer did not leave a comment.

PETER M 
Rating:
5.0

It was snowing the day we needed the truck. Snow was brushed off the truck before leaving and due to the weather there was no hurry to return the truck. Would recommend this location and will use them again in the future.

Lori G 
Rating:
5.0

Jon, Is always a pleasure to work with! Thanks Haul!

Brian S 
Rating:
5.0

Great customer service. Went above and beyond . Had the truck warm up for us so we didnt have to sit in the cold.

Christian V 
Rating:
5.0

Customer did not leave a comment.

Troy N 
Rating:
5.0

Amazing staff! Jon was incredible. We were in a bad spot, our car broke down hundreds of miles away. Jon found us a truck and a car carrier on New years week. He went above and beyond to make a horrible situation go ever so smoothly. We can't thank him enough

judithanne n 
Rating:
5.0

Great place for rentals. Could not get this kind of service in Elyria. Let these people take over Elyria.

KENNETH G 
Rating:
5.0

Customer did not leave a comment.

Trisha E 
Rating:
5.0

Excellent help and nice doing business with. Thank you

JANET G 
Rating:
5.0

Jon, the owner of the facility was a pleasure to work with. Thanks!

Brian S 
Rating:
5.0

John was very helpful on the phone on the prior evening to guide me in the 24/7 drop off location I found it welcoming and easy to drop off there. Good job!

DOUGLAS Z 
Rating:
5.0

This location is exceptionally accommodating. Great trucks!!! John’s customer service is top notch!

Nichole W 
Rating:
5.0

I always go here, very friendly and great customer serivce!

ERIC R 
Rating:
5.0

Customer did not leave a comment.

Daniel S 
Rating:
5.0

This location is awesome. John is nice and kind. However the lady that set up my reservation over the phone names Dee is extremely rude! When I called (419) 470-2550 she answers and is one of the most unprofessional people I’ve dealt with. Her unwillingness to help is made clear very quickly. If she hates her job she should work somewhere else.

Avis K 
Rating:
5.0

Jon was very professional and helpful

Kevin H 
Rating:
5.0

Great

Craig F 
Rating:
5.0

Thank you John. Everything about this truck rental was superb.

scott m 
Rating:
5.0

Customer did not leave a comment.

ELLEN K 
Rating:
5.0

Customer did not leave a comment.

Joseph C 
Rating:
4.0

Customer did not leave a comment.

DAVID G 
Rating:
5.0

Customer did not leave a comment.

Troy N 
Rating:
5.0

Customer did not leave a comment.

Joe C 
Rating:
5.0

Customer did not leave a comment.

Kimberly S 
Rating:
5.0

I got excellent service at both the pick up and drop off locations. Both guys made it quick and easy. Thanks

Doug D 
Rating:
5.0

Customer did not leave a comment.

bob b 
Rating:
5.0

Customer did not leave a comment.

Cynthia O 
Rating:
5.0

Customer did not leave a comment.

william a 
Rating:
5.0

Customer did not leave a comment.

DEAN K 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

John was such a great person & very compassionate. It's a easy process.

cindi j 
Rating:
5.0

Customer did not leave a comment.

ED U 
Rating:
5.0

John always has done a fantastic job assisting us with our trailer needs. Keep up the good work!

Frank M 
Rating:
5.0

Customer did not leave a comment.

KATHRYN R 
Rating:
4.0

Customer did not leave a comment.

SHELLEY O 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

John was very helpful, working with us to meet our schedule and specific needs

David A 
Rating:
5.0

Outstanding service. Reliable and friendly. Made the move for my son to college very efficient and easy.

Geoff H 
Rating:
5.0

John goes beyond and I would never go to another location.

Doug L 
Rating:
5.0

Great customer service from John E at your SR250 location in Sandusky OH. Always always always my go to guy for my varied transport needs. National brand with a hometown feel; keep up the good work.

JOHN M 
Rating:
5.0

Customer did not leave a comment.

Brittany C 
Rating:
5.0

I'm a contractor and had to rent a truck 4 times in the last 2 years. Budget Inn in Sandusky is my preferred location to rent a truck from. Because Jon, the U-Haul rep there, is an excellent person to work with.

mark s 
Rating:
5.0

Customer did not leave a comment.

Frank M 
Rating:
5.0

You guys need to let people know ahead of time that it’s more money…we was going into it at being 102 dollars

Mathew H 
Rating:
2.0

I didn’t understand how to get the equipment on my own.

Martina A 
Rating:
5.0

Customer did not leave a comment.

Angela C 
Rating:
5.0

Great service, thanks for everything and all your help, will definitely recommend to anyone in need of your service thanks 🙏😊

Rebecca W 
Rating:
4.0

Customer did not leave a comment.

ADAM B 
Rating:
5.0

Best experience with uHaul I have had.

Rob H 
Rating:
5.0

Great service, pick up and drop off went quickly & smoothly, friendly service, and the truck was clean and drove well

Dave B 
Rating:
5.0

Always excellent service and availability!!!

Tina L 
Rating:
5.0

Jon was very helpful and great to work with!

Jennifer K 
Rating:
5.0

Jon is a very great person to work with .. he tries his best to get you what you need even on a Sunday he tells you what to expect and when you get the paperwork it is exactly what you ordered. I would recommend his U-haul experiance to anyone looking to rent.. Even if you are only pulling your fishing boat to and from the launch while on vacation !! Sincerely Walleye Fisherman from Wisconsin !!

Tim L 
Rating:
4.0

Customer did not leave a comment.

John M 
Rating:
5.0

Jon made everything easy, as in the past. I have many closer U-Haul locations, but I chose to work with Jon because he makes everything easy, and knows how to get things done, he is efficient and very pleasant to work with. Best customer service. Thank you, Jon!

lisa p 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

Jon is so friendly and helpful. We have young adults just finishing up college- we will be needing future trailers and we will try to rent from Jon every time!!

John M 
Rating:
5.0

Jon is customer service at its finest.

Jose F 
Rating:
5.0

Customer did not leave a comment.

douglas w 
Rating:
5.0

Excellent customer service.

Jose F 
Rating:
5.0

Jon is always SO helpful and quick, he makes the pickup and drop off process seamless and he goes above and beyond every time. This location is 100% my go to.

Kyria C 
Rating:
4.0

Customer did not leave a comment.

Jeff V 
Rating:
4.0

Customer did not leave a comment.

Thomas T 
Rating:
5.0

Customer did not leave a comment.

BRobert W 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

MARCO M 
Rating:
5.0

Keep up the great work!

Mark G 
Rating:
5.0

When personal circumstances affected my reservation, changes were made by UHaul staff in a friendly and timely manner with no added costs or burden.

Jeffrey C 
Rating:
5.0

None

BIRTHA M 
Rating:
5.0

Customer service was great! Walked out when we arrived and quickly handled everything.

Amber H 
Rating:
3.0

Customer did not leave a comment.

Amanda D 
Rating:
5.0

Customer did not leave a comment.

KIM N 
Rating:
5.0

Customer did not leave a comment.

Larry F 
Rating:
5.0

Customer did not leave a comment.

Spencer J 
Rating:
5.0

Customer did not leave a comment.

Joe S 
Rating:
5.0

Customer did not leave a comment.

Adriana F 
No reviews have been submitted for this location.
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