Customer Reviews for Best Deal Tires Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Best Deal Tires Inc

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Bryanna P. on

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Tried to use the app as directed to return the truck. However, after 4 attempts at uploading the required picture of the mileage and gas tank, I gave up. The app kept telling me I needed to upload it and never accepted the picture that you take THROUGH THE APP. Was pretty frustrating. I better not be charged the $20 convenience fee for the company to finish the return.

Jimmy M. on

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Great and honest service!

Vicky D. on

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Very dirty truck bad customer service

Brittany H. on

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Customer did not leave a comment.

Anita C. on

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The truck was nasty. It smell like horse shit. I have pictures of horse shit on the inside of the truck I had to clean and disinfect the truck back. It was so nasty and stink. When I talked to the lady about it she told me to leave it and rent from somewhere else. It was end of month and no other truck was Available so I took it. It took me 4 hours to clean the truck back. I should have gotten a day free to clean it. I had it for two days because I day spent cleaning and washing out the back. Staff was not helpful and truck is used to move animal’s not house moving use. I have used Uhal many many time for menu years and this is the first time I got such a nasty truck. I got pictures to prove it. Never rent at this location again.

YINGWEN Y. on

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Customer did not leave a comment.

Don T. on

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N/A ... Overall service / representative was excellent.

ALBERT K. on

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We had a great experience. The staff were both friendly and efficient. We accidently left some ID in their office and they called us to come back that same day. We deeply appreciate this because moving is tiring. Thanks!!! The only issue is that when we looked at truck availability on the uhaul website, that listed just a 10' truck available that day. Luckily, we went in person and there was a 15' truck available and we were very, very happy to book the larger sized truck. Thus, a discrepancy between their fleet and the uhaul website. Overall, the experience was good and the low rise design of the truck was fabulous. We're happy we chose uhaul.

Yuri K. on

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The first time using the online automated pickup was a bit confusing. Wish there was a quick summary in the beginning to help me understand the process. The custom support took a little while (15 mins) to connect to, but the person i spoke to was courteous, knowledgeable and very helpful. Wish I could remember her name to give her a shoutout. (called on July 7th, around 10:15 EST) Van was in great shape, A/C on point. Not a scratch on the van and the ride was smooth. Great experience overall, thank you!

Charles E. on

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it was a nice moment as i love the organized self service of sharing location for pick up but returing it was a mes as return process was not well organized as the application keep failing hence management should try and improve on the return application.

JOANNE D. on

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Customer did not leave a comment.

Arjun H. on

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Have some more branding so that it is easier to spot.

Stuart G. on

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Horrible customer service Delayed us 3 hours Never coming back to uhaul You Can improve by having the proper trucks at the locations customers select and get agreements for ...

Tony L. on

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The van interior was dirty when I pick it up, with garbages like rope, small pieces of wood and empty water bottles. Took me about an hour to clean it up before use. But the van function well and the booking and returning process were smooth.

Iain C. on

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Customer did not leave a comment.

vikas k. on

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Online pickup is very good facility please encourage customer make use of this. It will not only help you but also customer to have less dependent on time location etc ..

Terence C. on

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1. Rear of truck messy with blue/white debris. trucks not parked near office so you must sign before seeing condition of truck. 2. Rear rolling door very difficult to open and even more difficult to close-needs work!

Philip S. on

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quick and easy check-in/checkout process. very efficient service

JAMES T. on

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Customer did not leave a comment.

VESNA C. on

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Richard E. on

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Just found that the 10 feet truck had lit up with engine warning on the dashboard but just made it from Richmond Hill to Tillsonburg. Everything was under control. Just make sure that the truck to be safe for the next customer.

ROSALINA C. on

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Customer did not leave a comment.

Peter H. on

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I used express check in and still they did not have my paperwork ready at check out.

Raymond S. on

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Parking lot far from key lockbox. Lockbox is located on far side corner of the neighboring building. Poorly maintained walkway to get there. I actually sprained my ankle walking on the uneven surface. Avoid this location at all costs!

Jianhua S. on

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the self check in process however is rediculous complicated, ever long. and fructrating.

Kevin H. on

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Attendant not very friendly.. location is combined with moving company and it was clear that was the main focus not UHAUL... Dingey, cluttered and English was definitely not first language.....

Brad S. on

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Customer did not leave a comment.

thomas c. on

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windshield washer is empty

Guido T. on

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Customer did not leave a comment.

Jenny y. on

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Customer did not leave a comment.

Matthew C. on

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Make sure your site works properly before relying on a complete online pick up and drop off. Took over 30 mins to approve the pick up, location also put the wrong key in the lock box. Also shouldn’t be completely away for lunch and should have at least a person available all hours especially for U Haul pick up or drop offs. Couldn’t even complete the drop off because U Hauls site kept crashing and having to start over each time. What a mess of an experience. Would not recommend U Haul especially if pick up and drop off goes through the website and doesn’t even work properly.

Rahim K. on

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Customer did not leave a comment.

Hamza E. on

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Customer did not leave a comment.