James was great. He had the truck ready and pre-inspected so the process was quick and simple. Thanks James
Glenn W
Customer Reviews for Best Deals Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very sufficient
GAIL JOverpriced
Aaron WCustomer service was excellent. Will definitely be doing business with again. A+
Ben CGuys always late. Takes forever to process the uhaul. Took it back the day of scheduled date n guy didn't put it in the system! So I had uhual calling me the day after because they couldn't get ahold of him. Poor customer quality. No sense of urgency ever.
JORDAN MThe lock box to return the key was locked shut so I had to call UHaul in order to get the key returned. There really is no parking so leaving my car there when I picked up the truck was challenging.
Ashley ETruck was old and not clean.
RACHEL AQuick easy and reasonable
Ona LWhen given a number to call at drop off have them answer the phone.
Melissa PVery helpful and easy to work with.
Stephen QThe representative was very thorough and courteous.
Teresa CThe agent was very courteous. I was early but he helped me right away. Thank you for being so kind. I would definitely recommend.
Charles HParking lot was dirty and there wasn’t anyone working like was stated to me on the phone. The site was closed
Micheal HPay attention to details. I was happy the mishap was reasonably resolved.
Scott STruck could have been cleaner in cargo area.
Terry EFix you or website and app. Because they didn't work properly I was an hour late getting started. Equipment I ordered was not in truck when I finally got the keys. I was told something and then got an extra charge on my card. Called still waiting for a call back.
Doreen HI am not happy about requesting to drop in Caro, only to find my text confirmation sending me to a town 14 miles away that does not have a gas station causing me to drive another extra 10 miles.
WAYNE R