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EDWIN S
Customer Reviews for Better Party Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service from Better Party Rentals
Daniel BVery helpful professional and friendly
SUSAN SGreat service!
JEFF SI selected no insurance online and told the guy in person I did not want it yet he still added it to my receipt. I needed a handle dolly and he gave me a flat dolly with a missing wheel I couldn't find can use. I was scammed I need my money back
maya bOrdered a 2 wheel cart and 2 dollies to assist with my move and they were not available. Really would have made my loading and unloading easier. One of the tires had a screw in it, dirty cups in the cab and only 1/2 tank of gas so I had to stop and fill that before getting on the road, but I guess you just return with the same as when you pick up.
Gretchen RThe best uHaul experience I ever had. Friendly staff, neat conditions & helpful.
Joan BWe went to pick up a 15ft Truck. After picking it up, we immediately returned it because the brakes were VERY BAD. The pedal went almost to the floor. We went back and switched it out for a 17ft Truck. This is all they had available. After taking this truck and going to make the stops we had to make, we found that this truck had a bad battery and almost would not restart so we kept it idling the rest of the day rather than turning it off. I know Uhaul is a big company. I know it is not possible to have perfect trucks. I don't understand why you or your distributors would allow a vehicle in such shape to be rented to a client or even allowed on the road. Personally, I think it is mostly caused from converting your company to a 98% Online Business without concern for customer service.
World TThe return location does not state that they are the return site, and I was not given any information about how to drop the truck off after hours. It was finally figured out and the business owner was very accommodating.
Celelestine CGreat service!
Jeff SThe track was not clean at all
HICHAM CThey were really helpful and communicated well in advance. It was an easy pick-up and drop-off process would definitely recommend it again to anyone in need of a U-Haul!
Bhavya SVery nice man running the business where we rented. Great job.
Robert BClearer opening hours... and not so rushed service.
Pedro PLocation kind hard to find. Personnel very helpful, friendly..would recommend, and they are a party rental store..made us feel very welcomed and assured us we were in the right place.
ZORAN AAmazing and fast experience
Marcelo BGreat customer service
Lawana EThe office manager was friendly, professional and easy to process the rental. They also were flexible with a change request and I would highly recommend this location.
David Z