Customer Reviews for Better Way Automotive

very great to deal with.

I think it was a great experience. I dont think anything could be better.

The process was fast and easy.

They were very friendly and helpful. I highly recommend them without reservation based upon my experience.

Truck wasn't available for pickup time; however, location got it ready in an hour and reimbursed a portion of cost due to inconvenience. Was very friendly.

Don't say the vehicle is on the SW side of the building when its on the northern side

The employees were A+! Best uhaul experience ever!! Would absolutely use again just for the mere fact I like to give my business to nice caring people. 5⭐️⭐️⭐️⭐️!!!! Outstanding service!!!!!!

Nothing

Friendly and helpful. Only there for drop off by the man was helpful and made it very simple!

See other review of same location.

This location was completely different than the Hampton location. The employees were helpful and I waited zero minutes to check in the equipment.

Signage showing where the rental office is. Someone in that office, and not working elsewhere in the building. The rental agent was extremely polite and helpful.

Let people know you need a 2” ball for trailers!!!

Nothing. Great job.

dealer was great very helpful will rent again.

The interior of the cab could have been cleaner. When I opened the cargo door I found about 100 packing mats that I had not ordered and had no use for. They were taking up precious space and took time to move.

Tried to use my debit card to pay and you refused it. So I had to run to bank to get the cash and deposit. That really sucked.

Great service. We booked the truck that day and was extremely happy with the equipment provided. The truck did break down, but luckily we were done with the move and ready to return the truck. Had it broken down before everything was moved we would have been upset though.

Grate treatment and service!

I believe this vehicle is nearing the end of its service life. The steering wheel was chewed up and the cab and box lights did not work properly.

The Representative was very nice & helpful.

Dan who helped me, had evetything ready to go and it went smoothly..Truck was clean and easy to drive.

Excellent location and service. Need more trucks for this area

It's not this place. It was Belleve. I set up the truck one month in advance. The weekend of the 23rd. He clown set it up for one day. Friday at 9am bring it back Saturday at 9 am. My help would get there until 10am sat. We called uhaul. They took care of the problem, so I thought. At 11am uhaul was calling me demanding there truck back! I was HOT!. Told 5hem where to stick it. I will bring it back when I am done. We finished at brought the truck back. Never again will I use U-Haul. They really need to talk to that old jerk in Bellevue. Trust me when I get back there I will have my own discussion with him..

Friendly and helpful, good job to them!

I do not want to go to a different location because you can not get it to the location I would like to rent from.

Ordered some furniture pads but there were none but also understand it was a holiday weekend. High demand. Pick up location was nice. Attendant was pleasant. Would like U-Haul's automated reservations app be up front about location pick up.

Starting mileage on odometer was wrong causing me to get overcharged and had to wait several days for a refund. Staff at drop-off location very helpful in refunding money.

Excellent, good gas mileage, military discounts, personal was helpful.

Very friendly and convenient

They were an hour late on pick up

Dan was wonderful to work with. He was polite and professional. I will certainly recommend this establishment to my friends and family.

Great service. Trailer was ready to go. Paper work was ready to sign. No waiting. Dropping off was just as quick. Great service.

the ratchet was jammed twice and had to use a tire iron to get it yo work

The truck had 3/8 of a tank of fuel and had 2 soaking wet furniture pads in back of truck by the door. The rental location required I return the truck with 5/8 of a tank.

this location is great the person helping us was great no problems always use uhaul when i can

Everything went very smooth. Thanks for everything.

I had to drive a long way to pick up this truck, but the service was good.

Everything went great !!

Everything went smoothly!! Great Customer Experience!! We will definitely use this location again!!

Call me and I'll explain.

I do not see the need for local references at contract signing, especially since I was known personally at this location.