John T. on 9/20/2016
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Very professional, and took care of me right away. did everything on his smartphone and was sent a via email all my paperwork. Seems like a very proficient operation.
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Ashley D. on 9/18/2016
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confirm that they have the right pricing and truck size that I reserved. They were very inconsiderate
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James M. on 9/17/2016
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Superb Service, thanks
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Richard C. on 9/12/2016
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Pat is outstanding and we will deal with him again. Thank you Pat.
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mike b. on 9/12/2016
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Nothing - super friendly help!
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Hope W. on 9/6/2016
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The employee was friendly and helpful.
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RONALD K. on 9/1/2016
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Pat at Cashflow Billing was so helpful he made picking up supplies and equipment a total breeze. We can't thank him enough for his insight and helpfulness. Pat is why we continue to use U-Haul. An A++++ operation.
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Kevin C. on 8/16/2016
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They opened special around my preferred time
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LOUIS D. on 8/9/2016
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At the drop-off, the person offered no help to unhook the trailer, and was not clear where I was to be dropping it, other than at the back of the building.
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Tessa P. on 7/24/2016
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Pat Shannon was very helpful each time I came in. It was the first time I had ever pulled a trailer and I had a lot of questions about sizes, driving, and hitches. Pat answered all of them.
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Dennis G. on 7/17/2016
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None
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Joseph L. on 7/16/2016
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We had a confirmed reservation for another pick-up location and when we arrived at the correct time, there was no truck for us. Our entire morning was delayed having to search for another truck of which none the same size was found. We are very disappointed in this service. We had to accept a much smaller truck and were not even offered a discount for this whole mess! Terrible!
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riley c. on 7/9/2016
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None
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Charles R. on 7/5/2016
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This place was hit hard by a devastating flood. We dropped the trailer at night there was no need for anyone to be there. They are doing the best they can.
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ROB T. on 7/4/2016
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One of the best managed Uhaul locations I have been too. And I have used many Uhaul locations in several states over the years. This guy knew the equipment and more importantly the software he was using to help reserve the unit I needed very quickly and accurately. Nice guy too! Wished all locations had people like this! Excellent experience!
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Renee G. on 6/23/2016
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lady who deals with customers could be a bit more friendly,was rude
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JAMES M. on 6/18/2016
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The mileage is off the actual mileage was 43.7 miles trucks need to be check and double-check for true milege or the truck needs to be put in maintenance to check true mileage per tire rotation
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patricia n. on 6/13/2016
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Everything was perfect and no snags. I would gladly refer U-Haul to friends and relatives.
Patti Nastase
Entenman Studio of Dance
2264 Franklin Street Bellevue, NE 68005
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GAIL E. on 6/11/2016
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Make sure to explain where to find parking brake at. I had a hard time finding it and I don't recall anyone explaining where to find it at. Thanks.
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Chris M. on 6/6/2016
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They did not have our truck again this year. Had to opt with a smaller van that cost more took longer and no discount for our trouble.
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Randy Y. on 5/30/2016
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Reservation process needs improvement, spoke to 2 people and asked for a trailer but could not get an answer until we did the entire reservation. If I had an option to go with another company I would have because of that process. Please improve.
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