Customer did not leave a comment.Angela C.
Customer Reviews for Big Bear Krispy Krunchy Chicken
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was done by no contact.ANTONIA I.
Customer did not leave a comment.Dale B.
Customer did not leave a comment.anastazia W.
Customer did not leave a comment.Samantha K.
I waited until after 1:30p to gain access to the uhaul key which was supposed to be ready at 10am! I will never use UHAUL again. The property owner even told me that he didn't care about the uhaul business and my problems were not his issue. Cost me additional money and turned a pre-planned day into a crisis were we didn't finish until after midnight!Gwen P.
Have all employees know receiving procedures so customer doesn't get blindsided on miles or damages .JOHN B.
Customer did not leave a comment.Willie S.
They didn't touch the equipment for 48 hours and then they charged me $78 late fee. I was 3 hours late, not 2 days. I have a couple more moves left but I will go out of my way NOT to rent from u haul!Lance I.
The staff at Big Bear are AWESOME in customer service, promptness, courteous for not rental. I enjoyed our conversation and the rental process.Nelsenia S.
Charged 38.74 after drop off and not sure what this charge was for as the truck was returned with 1/4 tank of gas just like when I picked it upBrian B.
Customer did not leave a comment.Chad B.
Was given a price of $64.72, but charged $100 and not informed of such. Due to that difference my account will get an overdraft as I knew I had 76.45. Will not use again.peggy S.
Make sure attendant is knowledgeable and customer is charged for actual time rental was kept.Pamela W.
Customer did not leave a comment.Kristina K.