Customer Reviews for Big Blue Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Big Blue Self Storage
Rose M. on
Good service
mark c. on
N/A
Luis O. on
Lady at front desk was very nice and helpful
Brian D. on
I was disappointed that I could not rent the u haul for a whole week . I was told only 24 hour rental , ( I wasn’t interested in a storage unit that’s just double work ) I had to rent a Penske truck for a week . So if my friends need a 24 rental it’s u haul and over 24 hours that it’s Penske or Ryder .
De Bao X. on
Not good truck with a lot of noise from the windows, the acceleration was low and hard to drive. especially the pickup location is not acceptable. I was driving from one Uhaul place which had Uhaul truck available but I coundl't get it because I was reserving from online. You should give the customer choices to pick up the vehicles. I was also charged with extra mileages though I told them where I will drive. Ridiculous.
Barbara S. on
The trucks headlight was out. Pulled over by state police x2. They did nothing to compensate for the time I lost because of truck not being checked prior to me getting it.
David L. on
the attendant was very prompt and curdious....
michelle g. on
The women who did the transaction was very pleasant and helpful, the truck was very clean Do not look forward to ever moving again. but if and when we will go back there again Thank You Michelle Gardner