Customer Reviews for Big Boy Toy Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Boy Toy Storage

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Terence S. on

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There was only a half tank of gas in the truck, but it was noted. The pick up location was hard to find.

gene M. on

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Had to ask for a jack to hook up, but hubby was in hospital so things were not exactly normal. She handled well considering.

Christopher C. on

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U haul sucks ... never useing u haul again

Jerry O. on

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Customer did not leave a comment.

dave G. on

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owner such a sweet heart!!

DARRELL B. on

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I have a paid in full receipt after the service, however, I have an additional $92...bill pending in my bank account. I'll check it again tomorrow, but the additional $92...is not owed.

Christopher V. on

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Uhaul changed me to this location the day before I was supposed to pick up the trailer and it was 12 miles out of my way. On top of that they changed my pickup time to 11:00 instead of noon because this location closed at noon. Luckily I was able to get off work just in time to pick up the trailer at noon. Dogs in the office area, asked to pay more after paying online, changed me to a different drop off location, which was also out of my way, and took over 45 minutes to get trailer even though I did everything online. I would never use this location again and am questioning using uhaul ever again because of the experience.

Michael H. on

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Customer did not leave a comment.

Michael N. on

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DUANE C. on

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Satisfied over all.

Howard H. on

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Customer did not leave a comment.

Christopher H. on

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Customer did not leave a comment.

steven K. on

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Customer did not leave a comment.

Landy G. on

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Terrible service, driveway not even plowed, it's inside someone's home, no one to start or even check if the truck would start in the winter, it's an old couple and she couldn't get the computer to work, it took 45 minutes for her to get us the papers, card.reader didn't work so would only take cash. Nothing about this time using Uhaul was good.

shouse C. on

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Customer did not leave a comment.

Brian B. on

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The truck reserved for me had 18” of windshield gasket hanging loose to the drivers side of the vehicle. There was another vehicle recently dropped off for a replacement, but I was told this truck needs a 2x4 to pry the back door open. It was Saturday afternoon (after opening hours), but the lady was very friendly to help me switch vehicles. I was able to use this truck without any aid. The more I used the back door, the easier it opened. For a 10 hour drive, the truck handled great.

FORD W. on

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Customer did not leave a comment.