Customer Reviews for Big Sky Muffler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Sky Muffler

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David B.
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Customer did not leave a comment.

FRED S.
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Customer did not leave a comment.

RONALD K.
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Customer did not leave a comment.

Dustin T.
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Thank you!

JONNI M.
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Customer did not leave a comment.

Steven F.
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Customer did not leave a comment.

KARL K.
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Customer did not leave a comment.

Lawrence B.
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The on line order was easy. The pick up on line was at best very cumbersome. You don't request references from family and friends when picking up a rental at an office, why on line? Once you have my drivers license, my selfie picture, that should be plenty.

Dale C.
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1- Inspect wall tie-down boards in trailers 2- replace missing wall tie-down boards in trailers 3- secure loose wall tie-down boards in trailers

Kristi S.
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Customer did not leave a comment.

Robin S.
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Customer did not leave a comment.

KATHRYN B.
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Customer did not leave a comment.

Ryan K.
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Make sure the truck/equipment that is being rented is in the location that was told to them in the first place.... This was a complete waste of a day!

Marc B.
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Customer did not leave a comment.

Chance E.
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Kathleen was VERY helpful. She took care of me quickly and helped me unhook the trailer. She went the extra mile to help me with an issue I had with a past rental in another state.

Neil M.
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The ride was a little rough at certain speeds--downright bucking bronco at times! Perhaps have the vehicles maintained more often?

DUANE D.
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Keep the same. It was great

Carl S.
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Great folks to work with.

Robert J.
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In moving a long distance, equipment and uhaul personnel made the task very manageable. I would recommend uhaul to anyone in need of making a move, whether it be across town or across country.

SUSAN H.
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Kathleen in Montana went above and beyond to help make our move as smooth as possible. She kept in contact with us to make sure we had everything we needed to pickup the trucks without any delays. She's a valuable member of your UHaul team.

Robert B.
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Excellent customer service!

Arthur D.
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Nothing to improve

James G.
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Great family operated business. Fast and efficient.

Jody J.
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The website to check in needs improvement, it would not allow for the drivers license to upload. And the link through the phone app also did not work. Other than that all went very well!

Deanna L.
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The gal who helped set up my reservation was very kind and professional at Big Sky Muffler.

Patricia K.
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Super clean truck!

jeannie I.
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zero! She did a terrific job!

Renae Q.
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I am so disappointed in the rental we stopped to check about rates and availability and at that time I told her I would call her in less than an hour to verify as they are not open on Saturday to pick up like I would have liked I left a message and never heard back after waiting a couple hours and nothing tried again as she said she checks her messags all the time and nothing again as she told me she was done at 4 pm on Friday finaly around 315 I was able to finally get ahold of her where she had me do everything on line and wanted to know how fast I could get there I said I would be there in 10 minutes she said to back up to it so we did some gentleman came out to see if we needed help hooking it up and said he would go in and get her he came out with paper work and said ill just verify your lights work as she is busy and off we went when not even 300 miles into our1500 mile trip that they knew that was the distance we had a bad tire and after looking at the other tire found that was bad also so I called the uhaul number and they sent out Anderson towing who was wonderfuel and put two new tires on and said the tires on were over 5 years old and should not have been on the road! With that if feel I should get some of my money back for putting us at danger in the mountains with something they knew were bad

Arthur D.
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Nothing

Marc S.
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Empower people to make decisions

Tracy W.
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Again tried to use the app to return truck and it wouldn't work. Thankfully someone was there so I could return it.

Kelly A.
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Customer did not leave a comment.

Jennifer T.
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Very friendly people. I think they are doing an excellent job.

Cynthia F.
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The lady who helped me check the truck in was very helpful.

Riley P.
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My experience with this business was beyond excellent. The customer service is how every business should be.

Gerry G.
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Customer did not leave a comment.

Charles W.
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My original pick up location was Stevensville, Mt., but because that car hauler was rated at 6k, Uhaul said it was not heavy enough to haul a 2002 Jeep Cherokee which weighs , 3900 lbs.so I had to drive 15 miles out of my way to pick up the 7k trailer in Hamilton, Mt.. So my question is why is'nt a 6k trailer big enough to haul a 4k auto.

William S.
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Business was filthy. The trailer they gave me ended up having a flat tire and I was late getting my project started by an afternoon. Waste of time and I will not rent there again.

Steven N.
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Disappointed that we weren't told the truck didn't have a loading ramp until all paperwork was done, we would have rented a bigger truck. No options or opinion given by clerk, had the feeling of "oh well, not my problem"

Glen M.
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Customer did not leave a comment.

Jack T.
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Nothing... great experience overall.

Stephanie C.
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Customer did not leave a comment.

Norman H.
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Customer did not leave a comment.

Faye T.
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gary S.
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Surge brakes did not work

Mike J.
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It's a dirt field

mark S.
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Customer did not leave a comment.

ted B.
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Customer did not leave a comment.

DAVID D.
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Customer did not leave a comment.

james W.
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Charlene E.
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Norman H.
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Marcel L.
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Lorna T.
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JOHN L.
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Jim C.
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Friendly service and conveniently located.

Barbara P.
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Jeffrey G.
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Wonderful service!

Julienne O.
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Mary L.
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Rocky M.
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Ben W.
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Pickup was easy and the gal working there went out of her way to hook me up and send me on my way.

Terry B.
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Tire pressure low on the trailer and lug nuts were loose

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Customer did not leave a comment.

Louis M.
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Hoang D.
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Rich E.
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Wonderful to deal with. Very accommodating with the house sale closing date changed 3 times and then with the July 4th (location closed) day interfering with our final pack and moving time. Kathleen is amazing!

JANET W.
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Customer did not leave a comment.

Robin W.
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Customer did not leave a comment.

Jeannie G.
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Consider being open for U-Haul business at least part of every day(= 7 days a week. Currently closed on weekends.)

Robin E.
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Customer did not leave a comment.

Elaine W.
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Customer did not leave a comment.

Maria L.
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The sales gal was great. Very good at returning my many calls, answering my questions and being patient as I tried to organize my Uhaul needs around a party I was hosting. The first issue I had was that they opened at 9:00 and I thought they opened at 8:00-8:30. So I had to rearrange a tight schedule to accommodate a later pick up of tables, chairs and other equipment. I found their office to be filthy, their desks and shelves in disarray. The building needed painting and so much more. The yard was also unkempt. It is a rural location so overgrown grass, dirt and muddy areas. Two dogs running around, very cute, but this also lended to the dirty factor. Not sure how that sweet woman can stand working in such a dirty office, but she was very good with us, made sure the Uhaul trailer was clean, helped us hook up and that's really all that matters in the end. We'd use them again. Country living.;-)

Barbara P.
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Customer did not leave a comment.

Bethany D.
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Donald B.
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Cyndra H.
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Place wasnt open when I returned the truck.

gary S.
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Your trailers in this area from Hamilton,Montana 59840 to Tomahawk, Wi 54487 are way over priced. People are getting ripped off because you have no competition, so sad

David S.
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Customer did not leave a comment.

Joanne M.
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Customer did not leave a comment.

Leroy D.
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diana C.
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Kathleen was Wonderful! The app was not helpful. It wouldn't work with my order number and I wasn't able to actually check out the uhaul at the time of pick up.

Trini B.
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Everything worked great

Rocky Mnt L.
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Nothing. Kathleen was absolutely wonderful!

Barb P.
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Kathleen was super and found the size of truck I needed, picked it up, and had it ready for my pick up time. EXCELLENT CUSTOMER SERVICE!!!

KIM B.
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Customer did not leave a comment.

Scott K.
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KATHY A.
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JD W.
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Marguerite W.
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Rose S.
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You are doing exceptionally well, Thank you!

Joseph D.
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Kathleen was extremely courteous and helpful.She was a pleasure to deal with.

Amy S.
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Very helpful on policy for check-in. Offered whisk Brook to help me with cab clean up. Very friendly. Definitely recommend!!!

Yvonne C.
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Customer did not leave a comment.

jennifer F.
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Customer did not leave a comment.

Robin D.
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Truck was dirty but otherwise everything else was great.

Shaun B.
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Make sure the trucks are drivable and serviced.

Timothy S.
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Customer did not leave a comment.

Bryan O.
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Second time I used these folks. Dependable and courteous. Moving is always stressful and the service went just as you would hope, perfect.

Robin D.
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I did the outside of hours pick up! It was awesome I was able to pick up truck on a Sunday and drop off. I checked in online than called. They took my odometer reading and confirmed fuel level. I only needed for a couple of hours. I brought back and called in to give odometer reading, locked up truck, dropped keys in box. Smooth. Loved it! Have rented from them before and hubby did it during business hours and said that the people were super nice too. So it is great whichever way you choose to do it!

No reviews have been submitted for this location.

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