Customer Reviews for Biles Tire Center
(U-Haul Neighborhood Dealer)

375 reviews

676 E 3rd St   Jackson, GA 30233

(770) 775-6753

Location Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat: 7 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 775-6753

676 E 3rd St
Jackson, GA 30233

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat: 7 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

I was pleased. They were busy so I waited but not for an unpleasant amount of time. Check-in was pretty easy.

WILLIAM E. 
Rating:
5.0

None none

TEOTIS R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
1.0

Very upset with Uhaul, changed pick up location on me without notification via text or email, made reservation well in advance. Had to drive an extra 40 miles and had to pay more since the location added all kinds of extra charges that I could not see on the print out because apparently the printer was out of ink. Location sucked and u haul sucks, will not rent from them again.

ANGELIKA W. 
Rating:
3.0

Actually have employees on staff to help

SHANNON C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

REGINA K. 
Rating:
5.0

Biles is the best! Ive moving 28 times and his U-Haul Service is unparalleled.

joseph K. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Very curtious and respectful

trixie K. 
Rating:
5.0

Tony helped us work through the process of renting the truck. If we need a truck again we will go back to this location because of him.

Jack A. 
Rating:
5.0

Customer did not leave a comment.

Coral T. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Tony Biles is awesome...

YVONNE M. 
Rating:
5.0

Very good experience. No problems. Would use them and U-Haul again.

JOHNNIE A. 
Rating:
5.0

5stars everything was great

WALTER W. 
Rating:
5.0

Everything was ready and fast service

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

Derron D. 
Rating:
5.0

Tony was very professional and helpful.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

when I dropped off the rental the U haul rep was there, Mr. Ivey I think told him what happened he said " I will call you today sir" well I am not holding my breath more shallow promises un fullfilled

Brian M. 
Rating:
5.0

The truck had a little exhaust leak could be fixed but overall service was great

ERIC M. 
Rating:
1.0

The staff at Biles Tire Center was extremely rude. Every other word was F**** this. Tony was not there when I went to pick up. No other employee would help me. They refused to speak to the Uhaul rep I had on the phone. I did mobile pick up and still had to wait almost 2 hours for the keys. By the time I got the key it was pouring down rain. I had to take the pics for the mobile pick up in the rain. The truck was not clean. There was ashes and a bullet in the cup holders, trash under the seats and in the back. I had to go to a car wash and pay to clean it out before I could load stuff in it. Your mobile check in should allow for more than one photo. When I went to drop it off the uhaul website was down and Tony was not there. I couldn't do the mobile return. I also couldn't speak to Tony about how unhappy I was with the service and cleanliness of the vehicle. I would NEVER recommend renting from Biles.

Rachelle S. 
Rating:
5.0

Customer did not leave a comment.

CINDY D. 
Rating:
5.0

Customer did not leave a comment.

Shelia B. 
Rating:
5.0

Customer did not leave a comment.

Ryan N. 
Rating:
5.0

Customer did not leave a comment.

Omar I. 
Rating:
5.0

Customer did not leave a comment.

Cassandra W. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

Awesome professional business.

Willard H. 
Rating:
5.0

Eady drop off. Friendly Employees. Quick check out. Location clean. Safe.

LATONYA J. 
Rating:
4.0

Dropped the truck off after hours.

PHILLIP D. 
Rating:
5.0

Customer did not leave a comment.

Lina H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
3.0

We entered the drop off location as "customer doesn't know" however, it was put in in Peachtree City, Ga. Therefore, I was charged $20 for the location I actually took it to to check it in. My account wouldn't let me change the drop off location

JANET A. 
Rating:
5.0

great service

Johan V. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

KRISTIAN L. 
Rating:
2.0

First of all customer service is absolutely terrible. They have no desire to help, or inform you ahead of time the things you need to do. I picked my truck up in a location my phone did not have service and no one would help me get the lockbox code so I could get my truck. I spent over an hour driving around simply trying to find service to download a non-user friendly app just to pick up my truck. I was also charged for a dolly I did not receive. I accept a refund. I will never be using U-Haul ever again.

Kristy G. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Customer did not leave a comment.

PAMELA H. 
Rating:
4.0

Customer did not leave a comment.

tracey P. 
Rating:
5.0

Very hometown friendly people and easy to drop off.

ANDREA M. 
Rating:
5.0

N/A

WILLIE B. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

All expectations were met. Very easy process and I liked the after hours drop off. Would highly recommend

JASON H. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS W. 
Rating:
3.0

Customer did not leave a comment.

Arthur R. 
Rating:
5.0

Customer did not leave a comment.

Carrie H. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

This location is the best place to get equipment from U-Haul. I had issues with two other locations in the area but these people were top notch! Thank you

LeRoy S. 
Rating:
5.0

Very easy to work with and get it done. Thanks for the rental.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Diane W. 
Rating:
4.0

Contract had me dropping off the equipment at: Add Storage in Jackson GA. I called and they told me to bring it over. I dropped it off but they were unable to give me a receipt. They wrote a note on my pickup contract of the date and time. They wanted to know my email address to send me the return confirmation. I didn't get it so I started calling Add storage in Jackson (1288 Brockwood Ave, Jackson/770-504-1777). After several calls, I was finally told that the trailer was supposed to be delivered to Bills Tire Center in Jackson. I was told to come and get it and take it there. I took it there and received a receipt immediately and an email receipt too.

EDWARD H. 
Rating:
5.0

Could never thank you enough, Tony! New truck - helped tremendously when I started my journey!! Superb servive & equipment - thank you so much!!

Karen N. 
Rating:
5.0

Customer did not leave a comment.

gary R. 
Rating:
5.0

Customer did not leave a comment.

Peggy P. 
Rating:
5.0

Customer did not leave a comment.

darrell P. 
Rating:
5.0

Nothing Mr Biles was very professional and very knowledgeable made sure that everything was in order and that I had everything I needed to make our move. thank you

CLIFFORD B. 
Rating:
5.0

Customer did not leave a comment.

Cynthia C. 
Rating:
5.0

The trailer provided was probably the newest trailer I have ever rented. Agent at location was also very polite.

David W. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
3.0

Pickup using smart phone is a disaster. Hold time for assistance is ridiculous. Same was true for drop off. Website needs lots of work.

Ronnie H. 
Rating:
3.0

Customer did not leave a comment.

Brandon H. 
Rating:
5.0

Gentleman at Biles Tire Center was exceptional. Very professional and courteous, Highly recommend.

Cedric L. 
Rating:
5.0

Customer did not leave a comment.

JEREL H. 
Rating:
5.0

Tony was pleasant and quick.

Shannon B. 
Rating:
5.0

Everything was ready and the gentleman who helped me was super nice. Great experience

Paula G. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN H. 
Rating:
5.0

Customer did not leave a comment.

CHIP G. 
Rating:
5.0

Customer did not leave a comment.

MARY M. 
Rating:
5.0

The best place I have every been too I will also use them for there other services

Dominic G. 
Rating:
5.0

Excellent staff, easy return service. I will use this location for my rental needs.

bruce P. 
Rating:
5.0

Customer did not leave a comment.

Jonas C. 
Rating:
3.0

Customer did not leave a comment.

William N. 
Rating:
4.0

Customer did not leave a comment.

Mary S. 
Rating:
3.0

Customer did not leave a comment.

Ryan A. 
Rating:
5.0

Was closed

Derek G. 
Rating:
5.0

Customer did not leave a comment.

Eleanor M. 
Rating:
5.0

Easy drop off. @ 7:13 pm

Larry P. 
Rating:
5.0

Customer did not leave a comment.

ralph S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

sharonna M. 
Rating:
5.0

This fella was awesome. Not a single problem here

amanda G. 
Rating:
5.0

Good

jack D. 
Rating:
5.0

The people that work there are very nice and very helpful

reginald T. 
Rating:
4.0

Customer did not leave a comment.

Guy H. 
Rating:
5.0

Customer did not leave a comment.

hayden M. 
Rating:
5.0

Great place to work with. Tony was great

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Kendra F. 
Rating:
5.0

Customer did not leave a comment.

Jean P. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L P. 
Rating:
5.0

Great location and friendly staff

Dennis T. 
No reviews have been submitted for this location.

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