Customer Reviews for Bills Bait And Tackle
(U-Haul Neighborhood Dealer)

138 reviews

9806 E Hwy 92   Tampa, FL 33610

(813) 466-3321

Office Hours

  • Mon-Wed: 6 am–2 pm
  • Thur-Sat: 6 am–4 pm
  • Sun: 6 am–2 pm

Services at this Location:

Contact Us

(813) 466-3321

9806 E Hwy 92
Tampa, FL 33610

Services at this Location:

Office Hours

  • Mon-Wed: 6 am–2 pm
  • Thur-Sat: 6 am–4 pm
  • Sun: 6 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

A/c no work

Jose R 
Rating:
5.0

Customer did not leave a comment.

Princess M 
Rating:
5.0

Customer did not leave a comment.

Melissa R 
Rating:
5.0

Customer did not leave a comment.

George M 
Rating:
4.0

Customer did not leave a comment.

Farukh D 
Rating:
1.0

No one was there

Tamara D 
Rating:
3.0

Customer did not leave a comment.

Jeider S 
Rating:
4.0

Nice service

KAREN O 
Rating:
3.0

Customer did not leave a comment.

Ashlyn K 
Rating:
5.0

Customer did not leave a comment.

Mikeaira R 
Rating:
5.0

Ms Jackie was excellent!

Lisa H 
Rating:
4.0

The interior of the trailer was clean, but the exterior had a lot of decals peeling look like it could use some new decals, and a good cleanup on the outside but the location was nice no problems walked out inspected and we were gone and no problems

Justin L 
Rating:
5.0

The uhaul dealer is very close to home, the lady was very knowledgeable and friendly, it was a good experience and I was able to achieve my goal, in my opinion just keep the good work.

VALENTIN R 
Rating:
4.0

Customer did not leave a comment.

Andres A 
Rating:
5.0

A continuation of out standing service and customer care.

Alvin B 
Rating:
5.0

Customer did not leave a comment.

Donald B 
Rating:
5.0

Customer did not leave a comment.

Armando U 
Rating:
5.0

Customer did not leave a comment.

Luis R 
Rating:
5.0

Customer did not leave a comment.

Belinda B 
Rating:
5.0

Customer did not leave a comment.

Nghi L 
Rating:
2.0

Customer did not leave a comment.

Kevin R 
Rating:
5.0

Customer did not leave a comment.

Vincent W 
Rating:
5.0

Customer did not leave a comment.

Zachary D 
Rating:
5.0

Customer did not leave a comment.

Jorge M 
Rating:
5.0

Customer did not leave a comment.

Darron J 
Rating:
5.0

Dropped off after hours. Easy. Thank you.

John P 
Rating:
5.0

could not do anything to improve very easy return very helpful personnel

THOMAS D 
Rating:
5.0

Customer did not leave a comment.

Carl O 
Rating:
5.0

Customer did not leave a comment.

Tamara N 
Rating:
5.0

Customer did not leave a comment.

Akeem W 
Rating:
5.0

Customer did not leave a comment.

Juan G 
Rating:
1.0

Customer did not leave a comment.

Kenneth C 
Rating:
5.0

Back of truck had somebdebrisbon the floor.

Juan t 
Rating:
4.0

The tires on the trailer were COMPLETELY out of balance!! When pulling the trailer with no load, it would bounce so BAD that the tires would come off the ground! When the out of balance would get offset, the trailer would rock from side to side violently!

Mitchell M 
Rating:
5.0

Great customer service

Aaron B 
Rating:
5.0

Para mi está bien así y la trabajadora muy amable

pedro r 
Rating:
5.0

Customer did not leave a comment.

Kia P 
Rating:
5.0

Customer did not leave a comment.

LENNARD G 
Rating:
5.0

Great friendly service

MIGUEL B 
Rating:
5.0

Customer did not leave a comment.

Donald H 
Rating:
1.0

They need to send a receipts So we know what are we paying for.

Luis S 
Rating:
5.0

Zero room for improvement friendly, efficient, and easy going staff.

Jacob l 
Rating:
5.0

The lady that greeted us was warm and friendly! She made us feel welcome and at ease. She also was very informative and explained everything we needed to know to make our rental go smoothly.

Ronald H 
Rating:
5.0

The location was great the lady there was very helpful. U-Haul was a terrible company to use though. They made the moving process way harder than it had to be. I will never be using U-Haul again, nor do I recommend U-Haul to anyone looking for a rental truck.

Edward D 
Rating:
5.0

Customer did not leave a comment.

Gustavo P 
Rating:
5.0

Customer did not leave a comment.

Najm Z 
Rating:
5.0

Customer did not leave a comment.

Macdonald N 
Rating:
5.0

Customer did not leave a comment.

Joseph A 
Rating:
5.0

The left tail light needs to be replaced.

Carlos M 
Rating:
5.0

Customer service was great young lady Pleasant and nice would go there to rent again

Lisa D 
Rating:
5.0

Keep up the good work thank you no

todd s 
Rating:
4.0

Customer did not leave a comment.

sebrina w 
Rating:
5.0

They were very professional and helping me.

Edward M 
Rating:
5.0

Extremely friendly, helpful and courteous. Thank you so much.

Brenda R 
Rating:
4.0

Customer did not leave a comment.

Dan W 
Rating:
5.0

Jackie, who was running the store at the time, and her colleague Nancy were spectacular and a great help with our rental. They made the process so easy and helped us out at every turn!

Joel D 
Rating:
2.0

Comment: when I opened gate of the truck, he truck was full of littles german roaches.

Susan A 
Rating:
4.0

This was a small facility, but convenient for us. I believe that this truck had just been turned back in, so it was not cleaned. However, it was not much effort to sweep it out. We returned it after hours and had no issues with this. Overall, painless and efficient process.

Thurman C 
Rating:
3.0

They at least had what I needed and were helpful.

Stephanie W 
Rating:
5.0

Customer did not leave a comment.

Ryan R 
Rating:
5.0

Customer did not leave a comment.

Christopher S 
Rating:
5.0

Customer did not leave a comment.

Melissa M 
Rating:
4.0

Customer did not leave a comment.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

luis S 
Rating:
5.0

Thank u Jackie and Rick so so much

Peggy S 
Rating:
5.0

Continue to be friendly and thorough as she was

June J 
Rating:
3.0

Friendly & Efficient service.

CHARLES H 
Rating:
4.0

Customer did not leave a comment.

Afewrek B 
Rating:
5.0

Customer did not leave a comment.

Paul G 
Rating:
5.0

Customer did not leave a comment.

AUGUSTE A 
Rating:
1.0

Horrible place it was dirty and not friendly at all . The truck was scary to drive and did not feel safe at all. Reported problem and no assistance was provided. Never again

Michelle N 
Rating:
5.0

Customer did not leave a comment.

SATERRIA G 
Rating:
5.0

Nothing

Jonny D 
Rating:
5.0

Everything you would get at the brick n mortar stores, just not all the bs. Excellent private dealer, same great price. Thank you, will be back, and recommend.

michael m 
Rating:
1.0

The truck was not in good condition, they overcharged me and under delivered. I will say that the regional manager John was amazing at correcting the issue and because of that I will continue to use uhaul just not the location at bills bait and tackle. Give John a raise, his customer service skills are impeccable

Julissa G 
Rating:
1.0

Customer did not leave a comment.

Demarcus W 
Rating:
5.0

Everything excellent!

Carlos C 
Rating:
5.0

The process was very fast and I was able to get a upgrade.

JeanMartin O 
Rating:
5.0

Loved the personal attention. Had a question during the rental, called them and they picked up quickly. She didn’t have an answer for me, told me she would call back with an answer, and she did. Not used to that from rental places. I will use them again.

Julio Y 
Rating:
5.0

Jackie took care of me as stressed out as I was with the confusion Jackie went above & beyond to make sure I got my transporter

Rose C 
Rating:
5.0

Kind and friendly. Well informed. Went above and beyond to help me and make sure I could return my truck with her instead of telling me to elsewhere. Overall a very pleasant experience.

Serenna P 
Rating:
3.0

Quick and easy although I ordered a dolly and they did not have one when I arrived…..that was a little disappointing seeing I paid for it because I needed it for moving.

Michelle A 
Rating:
5.0

Customer did not leave a comment.

LIKICHA S 
Rating:
3.0

This was not my chosen pick up location. It was 6 miles further away. Notable when I dropped off UHaul charged me for 6 additional miles. Really? You moved my location and then charged me! Disappointed.

patrick e 
Rating:
1.0

Customer did not leave a comment.

Glenroy N 
Rating:
4.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

Customer did not leave a comment.

whistler r 
Rating:
5.0

Customer did not leave a comment.

Jimmy S 
Rating:
5.0

Customer did not leave a comment.

Felix O 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
4.0

Customer did not leave a comment.

Kevin H 
Rating:
3.0

A cleaner rental and try to close the store at the appropriate time unless there's an emergency.

Curtis C 
Rating:
4.0

Customer did not leave a comment.

KENNETH T 
Rating:
4.0

Customer did not leave a comment.

Denver B 
Rating:
4.0

Customer did not leave a comment.

Frank T 
Rating:
5.0

Customer did not leave a comment.

JONATHON H 
Rating:
5.0

Customer did not leave a comment.

PRISCILLA P 
Rating:
3.0

Employee did not properly attach trailer so it came off while driving, not a pleasant experience.

Corisa K 
Rating:
3.0

Stunk in the building since it was a bait house. Received a call day prior to getting uhaul that the pick up location did not have any trucks available, so I had to drive 30 mins out of my way to get the equipment. Lady at the location could not hook up the car transport, I had to do it.

Dawn M 
Rating:
5.0

The lights did not all work so was only able to drive in the day time and took 2 days longer to get up north.

Danny S 
No reviews have been submitted for this location.

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