Customer Reviews for Bills Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bills Market

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Maria E. on

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Customer did not leave a comment.

Presley G. on

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Customer did not leave a comment.

Timothy C. on

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This place was a joke to say the least. I had preregistered but he conveniently could not pull it up. He then tried to charge me $100 over the original reservation. I showed him my reservation and stated that is the amount that I am paying. I was at this location for almost an hour for a preregistered pick up.

Jerry B. on

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dysean B. on

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N/a great service

Brigido B. on

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CARLOS W. on

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Nothing at all. Everything was great. Great customer service as well.

Shane R. on

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they don't seem like the rest of U haul rental store in the area that only has one box truck. all other rental spot refereed me to Bills, friendly and kind.

Oscar B. on

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Very kind gentleman

wayne G. on

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I went in to pickup the truck and the gentleman started my request however every time someone came in the store which was at least five to six times he would stop preparing for renter while he sell beer and fried chicken. It was very annoying and prolonged me getting my renter greatly. I will in the future will only use Official U-Haul main locations do to the fact this is not the first time this happened.

TRAVIS P. on

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R Eric S. on

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The guy was friendly and helpful. The location was terrible to find and i don't have any idea why your U-haul search engine sent us there when I requested returning it to Lakeshore, and the biggest city after that was Lake Wales (where you had many U-haul locations,) and not the secluded Bartow. We called your help line on the 17th trying to returning it on the same day to a closer location, and the operator instructed us to bring it try bring it to any open location at Lake Wales. The guy at Lake Wales Grove Motel, not only did not accept the truck, but was terribly rude to me. I have to go back to Lakeshore (30 minute drive,) and bring it next day Sunday the 18th to Bartow. Because it been so far, and getting lost, we return it at 9:30am, (less than 24 hours later. and have to pay extra late charges.

Raymond B. on

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I arrived at pickup location and didn't have my truck he said u haul came and got them all. Moving day wife 8 months pregnant not fun. We had to find another truck u haul guy no help at EL motel in Bartow he just said call 1-800 uhaul. found another Truck but paid more because dropped off different location. Not happy Bills Market was great helpful and had a truck small then what i needed but worked.

Karl G. on

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This was the thrid place I had to go to to drop off my equipment. This is not a knock on bills market they were great. The El Jon motel drop off off of main St in Bartow was awful. I was pushed away.

William C. on

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Richard W. on

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arthur C. on

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Debbie B. on

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The location and customer service rep was fine. The truck was fine. What made me angry was the pickup location bing 13 miles from the place I was moving from....And having to pay for extra miles because of that.