Customer Reviews for Bill's Tires & Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bill's Tires & Towing

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kathy H. on

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excellant customer service very pleased

mark F. on

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Like new equipment and reasonable prices. Thank you

Sean W. on

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Gregory F. on

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James S. on

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Michael M. on

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William W. on

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Susan P. on

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Trish was very helpful, friendly, and pleasant. I will recommend your place of business (Bill's Tire and Towing) to everyone.

Monte] V. on

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Nothing I can think of.

Rodney B. on

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Tara Y. on

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David H. on

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Richard P. on

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Malcolm M. on

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nice rural outlet

Claire S. on

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????????????????

Auston G. on

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I paid for a dolly and the uhaul didn’t have one. I disputed the charges and still got charged for it

david E. on

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Nothing, everything worked out perfectly.

DAVE B. on

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ed G. on

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Margaret G. on

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One of the headlights was out so they should have checked the lights worked.

Charles P. on

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Great job

randy R. on

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Tom P. on

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William E. on

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Great location, with easy access and friendly personnel. They were very apologetic about the problem and stated that they would make sure the car dolly was inspected and repaired before being rented to anyone else.

Scott M. on

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randy R. on

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GARY S. on

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heather C. on

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CARL R. on

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ROBERT M. on

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Russell M. on

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Angela D. on

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Eric R. on

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Sue B. on

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We made arrangements in Casa Grande Az. To pick up a 26 ft truck in Roseburg Or. (long in advance) we checked with the U-haul in Roseburg the day before, they said we must pick it up in Winchester Or. as they did not have it. We received a call later that day saying we would need to pick the truck up in Canyonville Or. 26 miles S. this is just not okay. The U-haul in Casa Grande has been wonderful. Roseburg should take lessons,

Dylan G. on

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Sophia S. on

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I have no comments. Everything was great and the personnel were great to work with.

Aleshea F. on

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Very nice man helped me with the drop off, it was quick and painless.

Larry A. on

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mark F. on

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Ok so I found the person I delt with , Little bill owner a bit cold and not great on pr skills , when I told bill about the poor gas milage the physical attitude I got was uncaring and poor , I didn't really care as I was just looking out for the next guy if there was a problem with the truck .The rest of the employees were great , I think bill really should stay out of the pr section lol but we got it done and I was outta there

KRISTOPHER H. on

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High fives all around

jackie B. on

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just drop off they where close

STEVEN H. on

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Mark F. on

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Great pr. Git it checked back in without any problems

Mark F. on

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Courteous and professional. Thank you.

JEANNIE F. on

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Pick-up location in Canyonville was easy in and out . People VERY helpful. Drop off in Port Townsend place also VERY easy and quick... Man there was so polite , which is a big plus in my book. Will use both locations again in one month when I move permanently to Washington state. Thank you....

Jessica M. on

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Very kind and helpful!

Isaac L. on

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No comment here.

jon E. on

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Very nice facility. Very helpful and friendly. Only two blocks from our destination.

Nicole B. on

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Everything went well.

Robert M. on

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Excellent service, they went way out of the day to help us.

phil J. on

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Bill's Towing always take good care of us when we need to rent a unit.

Larry E. on

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Nothing, excellent customer service

NANCY L. on

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I was really happy with the vehicle and the service at this location!

Michael K. on

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Ryan W. on

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Nothing, they were great!

PHIL J. on

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Bill's Towing treated us very well and we appreciate their help.

james G. on

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TORY S. on

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WALTER K. on

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NICK G. on

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Rent trailers per hour I only had it for less than two hours and it cost me almost 65 dollars for 30 miles

MARCY C. on

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MARK R. on

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CHRISTOPHER L. on

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The equipment was ok. It wasn't the best smelling but it was fine and in working order. The people there are very friendly and helpful.

bradey M. on

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Very nice transaction with a very knowledgeable staff

cynthia A. on

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LEN L. on

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As always Bill has control. Very re-assuring

BILL L. on

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THE STAFF WAS HELP FULL AND KNOWLEDGABLE

Cynthia A. on

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MARK R. on

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HARRY T. on

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Douglas J. on

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Great service

MARY W. on

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BILL B. on

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No delay, helpful and easy to work with.

ROGER S. on

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THOMAS H. on

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there was no assistance at all they just pointed toward equipment aidal dinto the office the electricnd went back not fif so had to go to napa nad purchase an adaptor and at that point noticed that one rear safeth chain was missing in general terme the service was non....

IVAN W. on

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WAYNE M. on

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THERON S. on

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Rental was increased at time of pick .mileage chgd wasn't right .original quote was from canyonville to roseburg and then to white City oregon ,they say thats 84 miles . So i paid 40 cents for the extra miles ,that wasn't right. Reserved a 20 footer but the gave me a 26 footer at same price.they gave me a free day for pickup because they were closed on saturday so picked up friday at 4::30pm and return to uhaul in Medford. Was told at anyone uhaul we found open ,first place had no room for truck at hyway 99 so they sent me back to hyway 62 . Both places were very nice and helpful. Got a phone call later from canyonville after we had dropped off the truck.

TERRY W. on

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CARLOS G. on

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I picked up U HAUL truck with a awful smell in the cab which I found mold covering the seat belts and floor board. I didn't receive a checkout list.

TAWNI G. on

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No issues we dropped off late in the evening

ALYSSA M. on

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You can make sure your trucks aren't a pice of shit and that they actually run! It's poor business to have trucks with dead batteries that break down on people.

CARRIE C. on

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Easy return.

GLEN E. on

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Thank you!

Denise M. on

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raymond D. on

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After hours drop....but I was glad it was there...it was very convenient!!

PAUL R. on

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Sharyn S. on

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Truck was very dirty. The back had dirt on the floor and cigarette butts. The interior was also dirty. The truck had also not been maintained. The steering was very loose the front end was wobbly which made it more difficult to drive.

RAYMOND C. on

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HILARY B. on

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RON W. on

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BILL B. on

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Fine like it is.

CINDY M. on

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Friendly service but Given a truck that had over 80,000 miles...traveling from OR. to WI. Steering fluid under LOW. Gave a heads up 2 days in advance that this truck was going on a long heavy haul and Towing. Broke down 2 1/2 hrs. into the trip! Wasted a day and a half of nothing but waiting! My trip home was planned with hotel reservations that all had to be canceled because of the long delay...then had to find new motels at different places, as Redding, CA. took us off our route home. ALSO I had 2 dogs and 3 Cats that spent and extra 1 1/2 days in the car.

Delbert N. on

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We transported a 1950 truck and the front wheel straps on the transport trailer were not long enough, so we had to let the air out of the front tires & those straps barely fit. Looks like it was meant for really very small tires. The combination of the front straps, the front chain & the back chain we felt were not enough to safety transport on the freeway. We ended up purchasing tie down straps that cost $50 at Canyonville Truck Stop - we felt these should have been provided, especially Uhaul know what type of vehicle we were transporting. All in all, we made it back home safely, but thank God we used our wits.

LEONARD H. on

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TOM R. on

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everything was fine. Helpful, kind and friendly.

JERRY W. on

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LEJA L. on

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JON H. on

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