I was very pleased with how renting a U Haul at Bill's Total Service LLC at 1000 Paterson Street in Ogdensburg is simple and easy. Bill was great to deal with. The agreement was simple. I was in and out in record time and bringing it back was a simple check in.
James R
Customer Reviews for Bills Total Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropping off my unit was done quickly and quite effortlessly on my part. I was greeted within seconds of walking in and on my way with an emailed receipt within minutes.
J RReasonable price, friendly and fast customer service.
SAMANTHA SIt was a perfect transaction! The owner was very friendly and helpful. Will definitely use again.
Jacquelyn MU-Haul reservations are a joke. I made reservation a week before needed. U-Haul made no attempt to contact me to inform that the trailer in which they issued a "Reservation" number for was in fact not available and was in "scheduling". I found this out on my own the deay before pickup. Had I not done a followup, I've have showed up for nothing. As it was I was able to get a smaller trailer from the pickup location, again with me going all the leg work. This is the second such occurrence, no equipment that was "reserved", and no communication. U-Haul has really gone down the shitter. Change your wording from "reserved" to "maybe".
Clifford G