I haven’t had to rent a ugsul for about 10 years. This time I rented one to help my daughter with her move. I got their info on shenanigans and within less than 15 min they contacted me. Meegan was nice and had me all booked within 10 for the date I needed. Once I got there to pickup it up it went just as smooth. And the lady there was so nice and funny. I stayed longer Just to talk. 5 stars from me
NICOLE L
Customer Reviews for Biltong Bites
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bitlong Bites is the best U-Haul location I’ve used. They are consistent, efficient and friendly. I’ve never had any type of issue and a very satisfied customer. Thank you!
Jordan HFantastic! Thank you!
Andrew OIt was very easy to check out.
Kurt WNo improvements. It is very handy to have a location is Ellicott.
Jaime RThe staff was very professional and friendly
Jeffrey SThings were not well marked , lockbox, U-Haul parking.
Rodney DThe place was fine, drop off was ok except I paid in Cash for the whole thing and was supposed to get a $100 cash deposit refund and they said they could not and would have to call head office ,in which i will. Thanks for everything
JOSEPH CI would just warn people that even though it says the Town of Callahan that it’s actually in the town of Ellicott. I thought it was totally lost. It wasted some time trying to figure it out and call and kept re-googling the directions.
April SAmazing shop and amazing people thanks for the help
Michael COutstanding location, owners are awesome! I would recommend to everyone!
Jason MThe truck had loose breaks. Had to take it back
Kathryn LThe owner of the store was great! Super friendly and helpful.
Joe HThe young ladies at both locations . Pick-up and Drop-off very cordial, polite and knowledgeable.
Keith M