Customer Reviews for Bird Junction
(U-Haul Neighborhood Dealer)

893 reviews

6636 County Rd V   Sheboygan Falls, WI 53085
(@ Cty Hwy 00 & E Cty Rd A)

(920) 467-3968

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(920) 467-3968

6636 County Rd V
Sheboygan Falls, WI 53085
(@ Cty Hwy 00 & E Cty Rd A)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The 5 x 8 trailer door was very difficult to open. Rolling up took great effort. Need to fix the action of the trailer door so opening it is easier.

Kolleen Q. 
Rating:
5.0

You are good

Alberto M. 
Rating:
3.0

Customer did not leave a comment.

OCTAVIA Jeffries S. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
3.0

Very helpful staff. Answered questions clearly

Rick H. 
Rating:
5.0

This was the second place I went to, to get a trailer. The first was JDL Automotive and they didn't have a trailer and they helped me find one.

FRANK A. 
Rating:
5.0

Customer did not leave a comment.

Dale D. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Very nice people to work with.

Tod H. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
4.0

Customer did not leave a comment.

Zachary V. 
Rating:
2.0

Customer did not leave a comment.

Denise Weinfurtn R. 
Rating:
3.0

I only used it for 2 hours. I assumed there was an hourly rate or some discount applied for not using it for the 24hrs but I guess not. Also I was dropping it off at a different location(U-Haul) and I was going to get charged $150. I was already leaving that location but the guy stopped me and saved me the wrongful location fee I think it's called. But anyways okay rental overall. Thank you

Israel V. 
Rating:
5.0

The people at bird junction were amazing. Very nice answered all my questions. Uhaul corporate on the other had was horable. They move my reservation 4 times. I had to drive an hour an a half out of my way to get the truck. then did not have any of the discounts I was told I would have. Still fighting with corporate to get my money back.

David D. 
Rating:
4.0

Customer did not leave a comment.

RICK M. 
Rating:
5.0

This location was helpful, efficient and had a variety of solutions to choose from.

Brian S. 
Rating:
5.0

Cool birds!

Ty D. 
Rating:
4.0

Customer did not leave a comment.

RICHARD K. 
Rating:
5.0

I've rented numerous times and they are nothing but professional, courteous and reliable. Will forever be her client.

JP M. 
Rating:
5.0

Customer did not leave a comment.

Kathy M. 
Rating:
5.0

Excellent friendly service!

BRYAN H. 
Rating:
1.0

Not clear on pricing and return time

Peter W. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

HECTOR H. 
Rating:
5.0

Everyone was great! Thank you!!!

Janice S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW K. 
Rating:
5.0

Very friendly atmosphere and great to work with.

Ray P. 
Rating:
5.0

Our dispatcher was very knowledgeable and kind. She had to work through computer glitches, but kept her professional demean

Keith C. 
Rating:
5.0

Very friendly, and thorough service. Sent address by text then called to confirm it was received and I knew where the store was.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
4.0

Customer did not leave a comment.

Karl K. 
Rating:
5.0

The folks at this location especially Pam did a wonderful job. I had made my reservation weeks ago from a different location. I was moved to this location because there was no trailer for me. Pam along with her management went out of their way to find me one. I really appreciated her customer service skills. It turned out perfect for me.

Kevin B. 
Rating:
5.0

Excellent customer service. I originally ordered a 6x12 trailer to move from Sheboygan, Wi to Utica, New York. In the middle of packing found out needed a bigger truck. Called Pamela on Sunday and she mentioned that they got a 15 foot box truck in which would have been the perfect size for me. Panela worked with me to rent the bigger box truck and return the trailer. Everything worked out great. Thank you once again Pamela for helping me find solutions during this hectic time of moving. You made me realize that everything was going to work out and god had a plan. You are the best and would tell anyone to rent from her. You get treated like a friend/family rather then money in their pocket.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

Jill T. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

It would seem to make sense to me that the trailers would include a ramp. Other than that, everything was wonderful.

Lynn M. 
Rating:
5.0

Customer did not leave a comment.

RYAN A. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

I was going to be late due to issues at work. I called and said I might get there right at 5 when they close. They stayed open past 5 to process my pick up of the trailer. I was very thankful.

Brian D. 
Rating:
5.0

Excellent service!

CYNTHIA B. 
Rating:
3.0

Customer did not leave a comment.

Jake N. 
Rating:
5.0

Customer did not leave a comment.

Krishna C. 
Rating:
3.0

Customer did not leave a comment.

Danielle S. 
Rating:
4.0

Customer did not leave a comment.

WYNN T. 
Rating:
4.0

I received a proactive call ahead of the rental to confirm and answer questions from Pam. This was much appreciated.

CRAIG C. 
Rating:
5.0

None, the service was excellent and person who took care of me was polite and Knowledgeable.

Jay R. 
Rating:
5.0

Customer did not leave a comment.

Perry K. 
Rating:
3.0

Customer did not leave a comment.

Amariah E. 
Rating:
5.0

Friendly worker

Alan A. 
Rating:
4.0

Very nice lady helpful and informative

Regina B. 
Rating:
5.0

The folks at Bird Junction were great. I had to drive 50 miles to this location to get this trailer because Accu Trans group on Howell Ave in Milwaukee did not hold my reservation from July 29th. They also were bothered that I wanted them to do a hitch light check before I drove that far. Very disappointed with their service! I was also charged for an extra day !

MARK I. 
Rating:
5.0

Customer did not leave a comment.

Matthew J. 
Rating:
5.0

Customer did not leave a comment.

Tracey M. 
Rating:
3.0

Customer did not leave a comment.

Adam D. 
Rating:
3.0

Customer did not leave a comment.

Katie B. 
Rating:
5.0

Nothing! Outstanding dealer!!!

Louie C. 
Rating:
5.0

Customer did not leave a comment.

Eric E. 
Rating:
1.0

Customer did not leave a comment.

JENNIFER V. 
Rating:
5.0

Pam at Bird Junction is very nice...great business person.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Jeanne R. 
Rating:
5.0

We always enjoy working with Pam when U-Haul equipment is needed!

Tom B. 
Rating:
5.0

Was excellent Made me feel Like a known entity

John G. 
Rating:
5.0

Customer did not leave a comment.

KENNETH K. 
Rating:
5.0

Customer did not leave a comment.

Deborah B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN K. 
Rating:
5.0

Everything went smooth.

david K. 
Rating:
4.0

Customer did not leave a comment.

Connor F. 
Rating:
5.0

Best place for UHaul pick up. I like these folks better than the one on Business drive.

MICHEL H. 
Rating:
5.0

Have all locations be as helpful and knowledgeable as Pam and her staff. It does make a difference. I had a complex need for a trailer or truck, because of what I had to pick up. I don't think I could have completed the task without Pam's help and patience. It certainly made it less stressful.

Dennis E. 
Rating:
3.0

When somebody makes a reservation in person at a U-Haul rental location, that is 300 feet from his house, U-Haul headquarters shouldn't jump in and change the reservation to a location 12 Miles away. The trailer I reserved was there on the day I reserved it and was still there when I drove 12 miles out of my way to pick up the trailer U-Haul HQ changed me to. Appears to be piss poor micro-management at its best.

Victor H. 
Rating:
5.0

Faster transaction

Tom A. 
Rating:
3.0

We had to pay for two days even though we only had it for a day. Due to this we will not rent trailers anymore.

TRAVIS R. 
Rating:
4.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

They were very helpful at this location making sure I got what I needed, even a last minute addition of a trailer in addition to our truck.

John H. 
Rating:
5.0

Customer did not leave a comment.

Kiyohe L. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN M. 
Rating:
5.0

Super Uhaul dealer, it was actually fun working with the staff. I was extremely pleased and happy with the service.

Russell J. 
Rating:
1.0

I have no WIFI so all of these fill out before forms don't work. I have worked with the T Auto/ U haul in Sheboygan before. I always was explained the conditions and expected out come straight for word. We always worked out issues ahead of time . this situation has been a nightmare. I would/will work with TAuto/uhaul again . I will never work with the bird lady or Irish road again..

Lora B. 
Rating:
4.0

Everything thing went smooth

Nathan K. 
Rating:
5.0

Appreciate pams help today. She was there after hours and able to help me at check in.

JUSTIN P. 
Rating:
5.0

Nothing, vey happy with everything

John A. 
Rating:
3.0

Customer did not leave a comment.

Miguel G. 
Rating:
5.0

The people who helped me today were very friendly and very kind. Will use again

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
3.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Hunter N. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA DANIEL K. 
Rating:
5.0

By far the best UHaul experience I've had in Wisconsin. I will only use this location for my local rental needs. Very helpful & friendly staff.

Kevin S. 
Rating:
5.0

We were treated well by Pam. I can't think of anything they could improve on! Great people always willing to help. We will be back!

JANE M. 
Rating:
5.0

Customer did not leave a comment.

Julie P. 
Rating:
5.0

Customer did not leave a comment.

Janet H. 
Rating:
4.0

Customer did not leave a comment.

DONALD G. 
Rating:
4.0

Love the birds!

STEVEN L. 
Rating:
5.0

Nothing, it was a very good experience. Checking in on line was easy to do. The staff at Bird Junction were awesome

James G. 
Rating:
5.0

Customer did not leave a comment.

Kevin V. 
Rating:
5.0

The staff were great! I was in a jam because the trailer we brought wasn't going to do the job. Luckily, this location was open, and had the trailer I needed. Pam and her husband were fun and a pleasure to do business with. -Emmitt

Emmit H. 
Rating:
5.0

Customer did not leave a comment.

KELLI S. 
Rating:
5.0

Great location. Very friendly. Nothing needs improvement. She covered everything needed and not needed etc... made sure I didn't have any questions and asked several times after each step. Very thorough with her work... family friendly. Definitely will go back there!!

Courtney B. 
Rating:
5.0

Will I be receiving a paid receipt? Also when refueling just clicking the key one click doesn't allow you to check how much gas you are refilling it back to..have to turn truck all the way on before it registers..causing me to add 1/2 tank too much..will I get compensation for that... i did call uhaul at bird junction where I rented from man answered obviously didn't understand my question as he said "oh that's ok just as long as you left it with at least as much gas as it had when you picked it up"

Rosemary C. 
No reviews have been submitted for this location.

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