Pam was very friendly. She was great to work with. I would like to see a business rate for a weekFelix W.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very knowledgeable and friendlyFelix W.
This is the absolute best location of UHaul I have worked with in my over 30 years of moving truck /car haul experience with UHaul.Kevin S.
They worked with us, and were very accommodating. The only issue I had was that the safe move coverage on the bill was not explained to me at the time of pick up. I would recommend this location in the future.Kristin and Rand Z.
Super friendlymichele S.
Customer did not leave a comment.Alexander L.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Fred H.
Aewsome experience overall! I will definitely use this service again!Scott or Rose S.
Masks wear not worn by the staff. :( Also the truck measurement was not correct. I needed 20' of floor length-I got 17'. Once I saw the truck I inquired about the length as was informed it was 20' It casued about 4 hours of extra labor on our end. Luckliy we were able to dismantle the items we were transporing to accommodate the short length. If not, we would have driven 2 hours for nothing. Also-they did let us use a 4 wheeled cart at no additional cost. :) I like the staff there.Denice N.
Customer did not leave a comment.Amee J.
Very friendly service.Michael N.
Just need a faster systembrandon or There G.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.Tyler R.
Try harder to have equipment closer to customers desired pick up point.Vivian W.
Customer did not leave a comment.Tina R.
Couldn't ask for better serviceJOSEPH K.
If someone is coming at 8:00 to pickup the truck the lights should be on. We thought the place was closed until we called them. She came about two to three minutes after the call to open the front door. They live in the back of the building. We didn't know that.Craig L.
Not charge so much per mileSamuel W.
Customer did not leave a comment.Brian G.
Super friendly and experienced proprietor who thinks of details ahead of time to make the renting experience pleasant and efficient. She has a wonderful collection of exotic birds for a delightful and unexpected bonus. Highly recommend!Kevin D.
Check in was fast and they treated us very nice. Would do business with them again!Stuart M.
Customer did not leave a comment.GARY W.
This was one of the best rental truck experiences I have ever had. Pam was awesome with setting up the rental and answering all of my questions. I will be renting a truck from Bird Junction again.Scott W.
Customer did not leave a comment.Timothy L.
Customer did not leave a comment.RODNEY E.
Customer did not leave a comment.Terry R.
The staff member at Bird Junction was an absolute delight to work with. I would recommend this location over others that may be closer to the center of town just because she is so kind and easy to work with. Bravo!Carrye Jo C.
I have rented from this location in the past. They were very friendly and through.Jay R.
Should check trailer tire periodicallyBounma L.
There was an issue taking pictures of the ID cards. I faster solution would be beneficial.James T.
Very please with how easy the process is and very great communication. Also the schedule is flexible being available for the person to use when changing to different dates that if plans were to change. Looking forward to do rent again in the future and highly recommend, thank you so much.Gaston Y.
Customer did not leave a comment.Robert H.
Pam was extremely knowledgeable patiently explaining all aspects of the rental. She got to throughly understand our need and then advise us using her experience in the rental business. My wife and I enjoyed Pam's demeanor. Her expertise made our experience trouble free and enjoyable. Thank you Pam.Harry Y.
Customer did not leave a comment.Ruth G.
Faster registration procedureBryan H.
Customer did not leave a comment.CHee X.
Customer did not leave a comment.Keith R.
Customer did not leave a comment.James B.
Customer did not leave a comment.Ellie M.
Very friendly and efficientJOHN A.
Customer did not leave a comment.Dean P.
Customer did not leave a comment.JON D.
Customer did not leave a comment.David R.
Customer did not leave a comment.STEVEN R.
Pamela was awesome! Perfect customer service !MOHAMED A.
Customer did not leave a comment.MIchael N.
Customer did not leave a comment.Duane P.
Customer did not leave a comment.William M.
Customer did not leave a comment.Tracie G.
Customer did not leave a comment.Robert A.
it is great they are open on sunday I really like thatMichael P.
Customer did not leave a comment.MELISSA K.
Customer did not leave a comment.Matt W.
Great experience. The woman that helped me was thorough, fast and very conscientious. Highly recommend this location.Amy P.
Customer did not leave a comment.Carey P.
UHaul needs to speed up their computer online siteCraig C.
Customer did not leave a comment.Nathan D.
We were very impressed at how well the 6"x12" cargo trailer pulled behind the truck, full and empty, on our 1,700 mile round trip. Well rent from U-Haul again.John D.
All was goodCharles B.
Customer did not leave a comment.Robert A.
Customer did not leave a comment.Derk D.
Pam was wonderful. My original pickup place was changed and she called to make sure I knew. She always called to confirmed the truck arrived for me to pickup the following morning. It was easy and she very helpful.Calikay V.
Customer did not leave a comment.Ivan W.
Pam is an amazing person when dealing with renting equipment from Uhaul. She goes above and beyond, what other Uhaul dealers do. I have always gone to her to rent equipment. Very friendly and makes the time personable. Thank you and when I need help, I will always go to her.Jason N.
The location could use some updates inside the building. The computer/ Printer they used was a bit slow and had issues. might want to upgrade the equipment there to better service customers.Tucker D.
Very nice, very friendly, explained everything very well.Robert W.
Customer did not leave a comment.Matt H.
This was a family run franchise and they all worked together well. They were friendly, accommodating and understood customer service. Wish they were our town's representative.Paul D.
Customer did not leave a comment.Steven D.
This location provided me with great service and satisfaction.Daniel G.
She was extremely nice and fast. She recommend the right trailer for my job.. Great experience. On a 1 to 10, I give it a 15!!!!Curt S.
Customer did not leave a comment.Dorothy V.
This was the only U-Haul place open on a Sunday in my area. Even though they were busy, they were very helpful and Fully explained the tow dolly we were renting. I accidentally left my card at home, so had to pay cash, only had to put on a little extra for deposit. They were supposed to be closed by 5pm but with everyone needing help on a holiday weekend, but they decided to stay open for us customers. most places will never do that!! I will definitely rent from Pam again. Very sweet, nice, respectful and helpful people :)David B.
Customer did not leave a comment.jim P.
Nothing went great!beth G.
Customer did not leave a comment.Foung M.
Customer did not leave a comment.Adam D.
Customer did not leave a comment.Jeanette G.
Customer did not leave a comment.Gregory H.
Although it wasn't in the best location, I really appreciated how they called prior to and offered directions to ease my drive out there! I thought it was very thoughtful and helpful!Brooke H.
Customer did not leave a comment.Val D.
Customer did not leave a comment.Jason N.
Review photographs of mileage in and out before charging $150 for fuelColt J.
Customer did not leave a comment.Mary D.
Customer did not leave a comment.Natoya H.
Very friendly, personable and helpful!Kurt S.
Customer did not leave a comment.Matthew T.
Fantastic service all the way around. Thank you!!Steven R.
Customer did not leave a comment.John T.
Customer did not leave a comment.John R.
Customer did not leave a comment.BRYAN or KATHRYN G.
The people running this rental business were very friendly and got us on the road quickly and helped get the trailer off as quick. Would highly recommend this place!Chris P.
Customer did not leave a comment.Jeffrey C.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.Caitlyn C.
Customer did not leave a comment.Garylee M.
Thank youMinerva C.
Customer did not leave a comment.Kevin J.