Customer Reviews for Blacklock Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blacklock Storage

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carl S. on

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I rent several trucks a year and I always return to this location. They are so friendly and helpful! Great customer service and very professional!

Jacinda M. on

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Thomas J. on

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A very smooth out operation, hassle free.

Robert D. on

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JOHN L. on

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Don F. on

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Trailer was hooked up by blacklock employee. The trailer came off the ball. Thank goodness it stayed hooked by the chains and didn't damage our truck. Employee upon his examination of receiver, stated it needed work. Hope it's done before another rental.

Fidel R. on

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Zachary S. on

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Blacklock Storage was very helpful since we had originally suppose to pick up a 10’ truck somewhere else and when we got there we were told that they never have trucks on site and did not say anything positive about the situation. Had to call U Haul to find another truck and had to get a 15’ truck. Did not need that big of a truck but all worked out.

Javier O. on

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Greg W. on

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Great people to work with.

Joey R. on

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Trevor C. on

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Allen W. on

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Joe T. on

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DILLON C. on

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April V. on

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Chris J. on

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I tried to check in online yesterday 4-15 but the U-Haul website couldn't pick up my location even though my location was turned on on by cell. That was annoying because then my husband had to take off work to turn in the trailer today 4-16.

DWAYNE G. on

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Raymond M. on

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Location was not open for reservation, had to call several times for someone to assist me at the location.

Richard W. on

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robert G. on

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The person that served me was very professional and courteous.

Beverly C. on

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Having no advance notice that I wanted to pickup a van that very day, the staff of your location near the intersection of FM 2920 and Mueschke Rd. took my reservation in person and then transferred it to the Blacklock location. I was pleasantly surprised with the service Brian gave me there. The vehicle was very gas efficient. Thank you for a smooth transaction.

Donald A. on

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not much....everything went as it was supposed to.......great service

Eddie H. on

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Great customer service and experience

DWAYNE G. on

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Ronald T. on

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PEGGY N. on

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Will use blacklock for all needs for moving.

breanna L. on

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Great experience...had everything ready to go for us!!

MARK R. on

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james F. on

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Lottia B. on

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Easy pickup and drop off

LUIS V. on

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The paperwork takes WAY, WAY too long. I use them regularly, need to have a frequent user so I can just get in and out, like the rent car companies do.