Customer Reviews for Blackwell Mini Storage
(U-Haul Neighborhood Dealer)

171 reviews

6745 FM 2920   Spring, TX 77379

(281) 205-4186

Location Hours

  • Mon-Tue: 9 am - 4:30 pm
  • Wed: 9 am - 4 pm
  • Thur-Fri: 9 am - 4:30 pm
  • Sat: 8 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 205-4186

6745 FM 2920
Spring, TX 77379

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 4:30 pm
  • Wed: 9 am - 4 pm
  • Thur-Fri: 9 am - 4:30 pm
  • Sat: 8 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Sal O. 
Rating:
5.0

Customer did not leave a comment.

Margaret W. 
Rating:
5.0

Customer did not leave a comment.

Rhonda P. 
Rating:
5.0

Customer did not leave a comment.

Osvaldo C. 
Rating:
5.0

Customer did not leave a comment.

Monica B. 
Rating:
5.0

Customer did not leave a comment.

Denise P. 
Rating:
5.0

Great customer service

Paula C. 
Rating:
3.0

Customer did not leave a comment.

Henry L. 
Rating:
5.0

We found the location challenging to get into from the other side of the street but once we were in the facility they were easy to do business with. They were close to where we were staying and everything was done electronically making it simple to book the van we needed. We highly recommend this facility!

Jeff S. 
Rating:
5.0

Great service!

Ladarius E. 
Rating:
5.0

Perfect

Robert R. 
Rating:
5.0

Customer did not leave a comment.

YOSSHUA F. 
Rating:
5.0

Susan, the lady who helped me check out, was incredibly friendly and helpful! A good experience overall!

Andrea S. 
Rating:
4.0

Hard to see from the road and only one car can fit at a time. Given the close proximity of the other businesses, I don't think there is room for expansion.

Dean P. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Andrea A. 
Rating:
5.0

The female worker who checked me out was amazing! Extremely nice, friendly, kind and helpful. She literally made my day!

LeighAnn R. 
Rating:
5.0

Nothing as it was excellent

Gerald S. 
Rating:
4.0

Customer did not leave a comment.

KALEEM K. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

I have nothing to recommend. Excellent service, attention to detail and very pleasant staff. Keep up the great work.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

ERIK JASON F. 
Rating:
5.0

Just check front end. The front end shook every time I stepped on the brakes. Other than that I have no complaints whatsoever.

Debra P. 
Rating:
3.0

Front desk lady was professional and very helpful.

JASON D. 
Rating:
5.0

Excellent service.

JOSEPH B. 
Rating:
5.0

Excellent Service…keep it up the great service

PEDRO R. 
Rating:
5.0

N/A

Jeremiah J. 
Rating:
5.0

Customer service, price, . . awesome !!

SARENE P. 
Rating:
5.0

Thanks to Susan for an excellent service.

PEDRO R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM O. 
Rating:
5.0

Employee very professional. Would recommend to friends and family

Mary T. 
Rating:
5.0

The employee was very friendly and professional

SORIYA M. 
Rating:
5.0

Everything was well done. Van was nice and clean and in good shape5

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

DESMOND S. 
Rating:
5.0

N/A

JUSTIN G. 
Rating:
5.0

Web site glitches when you return the vehicle

ALEXIS R. 
Rating:
5.0

My experience here was excellent!

John J. 
Rating:
4.0

Love this place!! Easy Peasy!! All affordable newer Maintained equipment! We went to Austin snd back in their cargo van in 1 day. Nice ride!!! Thank you!

RANDAL A. 
Rating:
4.0

The trailer has a leak

J A. 
Rating:
5.0

Customer did not leave a comment.

XIOMARA O. 
Rating:
5.0

The operator of this location is so nice and answered any question I had

AIDAN B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Fix the glitchy self service website! I lost 2 hours moving time trying to get my rental! ( this is not a reflection of Blackwell)

Sylvia E. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO G. 
Rating:
5.0

Velma did a great job!!!

GREGORY T. 
Rating:
5.0

Confirmation text

Samantha P. 
Rating:
5.0

Great customer service! Genuine people.

JIMMY D. 
Rating:
5.0

Self checkout was easy and kept me from having to go inside. The drop now was conveniently located for leaving the keys after hours. Truck was clean and easy to find.

TERRI S. 
Rating:
3.0

Customer did not leave a comment.

BRUCE K. 
Rating:
4.0

I have rented many a uhaul over the years. And only one other has come close to the kindness ,patience, and considetation showed to me by Terri at Blackwell mini strg. The van was clean on pick up, and returned the same. Its nice to see a uhaul comp. That cares about their equipt. And believes in customer service. I want to thank u aul. I would, and will recommend Blackwell mini strg Uhaul as my #1,and go to rental co.😃6 stars!!!!!!. Kelly Hammond.

KELLY H. 
Rating:
5.0

The ramp pin on the passenger side had a bend to it and was hard to remove

EDWARD M. 
Rating:
5.0

Loved the customer service and experience. Would totally rent from here again!

Morgan A. 
Rating:
1.0

Lady was very rude. My neighbor who drove his truck up there because my vehicle was in the shop to pick up the trailer was walking around outside looking at the trailers while I took care of the paperwork. Lady says, “oh you brought one of those helpful guys? I hate guys like that.” Then after paperwork was completed I was informed that the appliance dolly I had reserved with the trailer 2 weeks ago was not available. And I would have to find another location to get one. Had to find another and drive over resulted in having to book an extra day on the dolly because that location wouldn't be able to accept it dropped off in 24 hours because they were closed Sunday. When hooking up the trailer the lady said something and my neighbor asked, I'm sorry? And she snapped “can you turn off the truck, I like to breathe.” My neighbor immediately says, “Im sorry, her sons in truck, I can hook it up.” She immediately comes back with “no, I have to do it, I didn't like breathing anyway”. Needless to say we were both just stunned and speechless by the entire experience. I would not recommend this location. They do not have the equipment you reserve and are extremely rude and annoyed to have to take your money.

KRISTIN R. 
Rating:
5.0

Second time to rent a u-haul and super pleased with service and quality of trailers and trucks!

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

Surojeet G. 
Rating:
3.0

Definitely a little off the beaten path, but staff was very helpful and friendly.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

BELAINE S. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

Ninive E. 
Rating:
5.0

Customer did not leave a comment.

RHONDA W. 
Rating:
5.0

Customer did not leave a comment.

SHAUN M. 
Rating:
5.0

Friendly, professional and fast!

JOSHUA V. 
Rating:
5.0

Customer did not leave a comment.

DAWSON D. 
Rating:
5.0

Customer did not leave a comment.

FRED S. 
Rating:
5.0

All went excellent

Sam B. 
Rating:
5.0

The lady at Blackwell Mini Storage was very nice and helpful with the rental and the pickup.

RICHARD S. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Wenford V. 
Rating:
4.0

Customer service is first priority for me and I give the young lady that signs me in and out an A+.

PHILLIP T. 
Rating:
5.0

Customer did not leave a comment.

GINGER A. 
Rating:
5.0

The sales lady was very nice and professional

JON A. 
Rating:
4.0

Customer did not leave a comment.

DUSTIN L. 
Rating:
5.0

Thank you! Big help!

WILLIAM N. 
Rating:
5.0

Terry was very customer service oriented.

SHERRY T. 
Rating:
5.0

Customer service was excellent. The rental trailer was made very accessible and the young lady in charge hooked the trailer up and off we went. Nothing negative about that. Thanks!!

Phillip T. 
Rating:
5.0

Customer did not leave a comment.

TOMAS H. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
5.0

She was so amazing!!! I will definitely come back just because of her service

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

JASON P. 
Rating:
1.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Super helpful, courteous and friendly. Help me get checked in, set up and out quickly. I will definitely rent from this location again.

Jeffrey S. 
Rating:
5.0

Better signage. Address is FM 2920, but you are really on Lee Rd.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Michelle C. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
4.0

Customer did not leave a comment.

SARABJOT K. 
Rating:
5.0

Great customer service. Can use a larger street sign because I passed it twice

Marcus H. 
Rating:
5.0

Customer did not leave a comment.

LAUREN M. 
Rating:
5.0

Customer did not leave a comment.

MARGARITO D. 
Rating:
5.0

Very polite and professional. They were full of information.

James P. 
Rating:
2.0

Better signage on the main traffic street to make it easier to find, because this location is hidden.

Janet S. 
Rating:
5.0

Yes i will recommend them. Susan the awesome lady helped me out a lot and made it easier than i thought. It was a breeze and will do business with them again

Carlo E. 
Rating:
4.0

Create bike

John P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
4.0

Customer did not leave a comment.

Phillip D. 
Rating:
5.0

Susan was amazing and very accommodating. She would return my calls and answer my questions promptly and completely. A very good experience!

RICHARD H. 
Rating:
4.0

Customer did not leave a comment.

Justin A. 
Rating:
5.0

Always have what I need in stock and the staff is always cheerful.

Hugh H. 
Rating:
5.0

Very helpful

JOHN M. 
Rating:
5.0

Very helpful when spotting and unhitching the trailer. Well run location.

LAWRENCE L. 
No reviews have been submitted for this location.

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