Customer Reviews for Blessed Again
(U-Haul Neighborhood Dealer)

237 reviews

311 Western Hills Trail   Granbury, TX 76049

(817) 776-4391

Office Hours

  • Mon–Sat
    9 am–4 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(817) 776-4391

311 Western Hills Trail
Granbury, TX 76049

Services at this Location:

Office Hours

  • Mon–Sat
    9 am–4 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Cindy W. 
Rating:
5.0

I have still not received my deposit when it was delivered back it was cleaned nothing wrong with it the same way I picked it up and still I've yet to receive my deposit this is Michael Green my phone number is 1254-978-1221

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
3.0

Not happy to be charged an 'after hours' fee when the facility is closed at 6 and on Sundays. I then called to get it reimbursed and was ignored.

April H. 
Rating:
5.0

Customer did not leave a comment.

Robert D L. 
Rating:
4.0

Tommy was very helpful and I enjoyed visiting with him.

Buster O. 
Rating:
5.0

Customer did not leave a comment.

Lonnie M. 
Rating:
4.0

Good rental experience, Tom was very helpful!

Buster O. 
Rating:
3.0

Not much. Once we figured out where to go, all went smoothly. Thank you..

Mary N. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

remote pickup - once again takes forever ( 45 mins plus...) u haul needs to shorten the time

John G. 
Rating:
5.0

Keep up the good customer service that was provided

Basil A. 
Rating:
5.0

Tom did a super job in providing me the Utility Trailer I needed and was very courteous in the process. He is willing to answer any question I have with a friendly positive answer. He also treated me super on the drop off. That is why I keep going back to Blessed Again to rent a trailer when I need it. It is refreshing to find a company representative that treats the customer with kindness and respect.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Kelly T. 
Rating:
4.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

Customer did not leave a comment.

dan C. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

Lance C. 
Rating:
5.0

Nothing. This was as clean and crisp as I could imagine …. Unless you wanted to include foot massages…. Yeah, it'd take that to make this better!

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Harold S. 
Rating:
5.0

Customer did not leave a comment.

Chad A. 
Rating:
5.0

Customer did not leave a comment.

KENNEETH D. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Very nice experience

Sheri S. 
Rating:
5.0

Very friendly and the van was super clean. People working at the location were very friendly.

Knut H. 
Rating:
5.0

Excellent and friendly service!

Michael P. 
Rating:
5.0

Awesome experience and great staff! I would highly recommend!

Craig R. 
Rating:
5.0

Nice people- quick and efficient

Charles Y. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Super kind people and a pleasure to visit with.

Rhonda M. 
Rating:
5.0

Customer did not leave a comment.

Kristin C. 
Rating:
4.0

Customer did not leave a comment.

ANDREW W. 
Rating:
5.0

Customer did not leave a comment.

brian M. 
Rating:
3.0

Customer did not leave a comment.

ANDREW W. 
Rating:
5.0

Staff was very friendly and helpful

Christopher S. 
Rating:
5.0

Very prompt! Ensured all connections were travel-worthy. Their location is a wonderful place should one have to wait while they serve other customers.

Barbara C. 
Rating:
5.0

Everything was perfect

Gracie B. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
3.0

Keep doing what you're doing. I was very good.

Pete B. 
Rating:
5.0

I really, really appreciate the service and professionalism of the team there. Such nice people. My motorcycle trailer experience - flawless with common sense preparation upon pick-up, towing, etc. Thank you. I will come again for those needs.

MICHAEL G G. 
Rating:
5.0

Customer did not leave a comment.

Nick M. 
Rating:
5.0

Some great people run this business

Wayne D. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE D. 
Rating:
5.0

Passenger side rear view mirror needs adjusting so that the driver can more easily use it.

Thomas F. 
Rating:
5.0

Smooth process. Friendly staff

Nikki T. 
Rating:
5.0

Customer did not leave a comment.

Louis H. 
Rating:
5.0

Great store with great staff. Quick and easy process with excellent service. My preferred UHaul location! Absolutely would recommend to anyone!!!

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Keith H. 
Rating:
3.0

I didn't need the trailer until 9:00 pm to leave town so I had to pick it up before 4:00 because they close then. I got it returned the next evening and was charged for 2 days mainly because they close so early at 4:00.

David F. 
Rating:
5.0

Friendly courteous agents very helpful it was a great rental experience and I will definitely go back

Allen P. 
Rating:
5.0

Customer did not leave a comment.

doug G. 
Rating:
5.0

Customer did not leave a comment.

Bruce G. 
Rating:
5.0

Customer did not leave a comment.

Tamara M. 
Rating:
5.0

Very friendly and helpful. I will be definately recommending them to friends.

Kathy C. 
Rating:
5.0

Great service

Chris M. 
Rating:
5.0

Check out efficient. No online check out available . Equipment clean and in great shape

Tom H. 
Rating:
5.0

Great Job!

Craig S. 
Rating:
5.0

Customer did not leave a comment.

Judy R. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

Customer did not leave a comment.

michael A. 
Rating:
5.0

Customer did not leave a comment.

LARY F. 
Rating:
5.0

Customer did not leave a comment.

Crystal S. 
Rating:
5.0

Customer did not leave a comment.

Gregory T. 
Rating:
5.0

Great place to get equipment. Smaller yard = personal service

Jon C. 
Rating:
4.0

They were very helpful with my transactions very professional

JEff M. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Peggy G. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Stephine T. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Sharon L. 
Rating:
2.0

I'm not satisfied, I was not credited back for miles and day I did not use the truck. Figured I would've been but nope.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
5.0

Great people!

SHANE S. 
Rating:
5.0

Customer did not leave a comment.

Peggy G. 
Rating:
4.0

Customer did not leave a comment.

Victor L. 
Rating:
5.0

I have U-Haul many times. I'd like to see the agents sign your paper work if asked to do so upon return of equipment. Really no complaints.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

kelly H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

A big thanks to Tom who assisted me with my trailer rental.

Mike D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Keep doing what you're doing!

Phillip S. 
Rating:
4.0

Customer did not leave a comment.

Lonnie M. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

Customer did not leave a comment.

Joe S. 
Rating:
1.0

Tire kept going flat and over charged

Jesus G. 
Rating:
5.0

Tom did a Great job in helping me rent the trailer. I will definitely return to this facility again.....Thank You All.

Scott M. 
Rating:
5.0

Add ramps to the 10 foot trucks!!! I could barley afford the 10 foot and really needed a ramp and the only way to get it would have been to get a larger truck that I didn't need. I am a 60 year old woman and my sister who is older than me helped me load the truck. Although it was not easy, we are smart and were able to manage in getting the job done. So...the 10 Ft. trucks need ramps too!!!

Georgia R. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Lower the rental rates and offer hourly rates on some equiptment

ANDREW K. 
Rating:
4.0

Keep providing good service.

Jim G. 
Rating:
3.0

I got charged a full 24 hour additional day, blanket rental and insurance for returning the truck 3.5 hrs late. Seems pretty crappy customer service from U-Haul as the location is closed on the return date and therefore unable to contact to extend the rental hourly or half day. But whatever. That's Capitalism right. The actual location was good and pleasant to deal with.

Ivy T. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Maureen F. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
No reviews have been submitted for this location.

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