Customer Reviews for Blue Line Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blue Line Auto Inc

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Glen G. on

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Debbie H. on

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Armon S. on

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We returned the equipment when no agent was present so it is not reasonable to make any judgment other than the agent was not there at 9:30 am. I have no knowledge of what happened after the truck was returned other than it had been moved by the time we drove by in the evening.

ronyce A. on

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Danal G. on

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Ron S. on

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Amazing experience !!! Will rent a U-Haul from here next time !!! Dean was terrific to work with !!!??

Jake R. on

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Ashley S. on

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Daniel M. on

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Everything went just fine from our reservation through pickup & our drop off, very friendly service & we plan to use this same location again in the future.

Steven S. on

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Nicole A. on

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Charles Q. on

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This guy made it so pleasant picking up the truck. Very friendly and helpful. Would definitely use this location again if needed.

Henry O. on

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Carol B. on

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Winston L. on

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The Manager in Midland was excellent

Luke P. on

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Angela W. on

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I originally had a reservation at 4041 Hwy 24 at Mr. Storage. There was no-one there to even fill my reservation threw me behind schedule. I had it set so that I would be able to sleep before work. However my sleep had NIW suffered for work because of the original location not even showing up to fill the reservation. I may consider a different company next time.

Howard W. on

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Dean, the owner of Blue Line Auto, was super nice and gave me exactly what I needed to get the job done. He had all the supplies you need to make it easy and efficient. Highly recommend Blue Line Auto when you need to rent a U-Haul truck. Thanks again Dean.

Christie W. on

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John D. on

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Very good service here

Jerry M. on

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I made this reservation in advance to make sure that we were given good safe equipment! Unfortunately Uhaul failed us miserably!

David Y. on

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Michael N. on

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First time dropping off a vehicle using the phone based drop off. Be ready to take photos from outside the vehicle including in the rain as I had to. Essentially no up front guidance from UHaul as to what would take place at time of drop off ( far more than just dropping the keys in the box ). Be aware if time on site matters to you.

Randolph D. on

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Really great service!

Liz S. on

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Really shabby place. I was major surprised that UHAUL would agree to having such a place represent it.

Danny H. on

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Brian D. on

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Danny H. on

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Valerie A. on

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Northing more. Everything was handled very pleasant and professional. Could not have asked for a better trip returning a truck. Mr. Driggers was tops in my opinion!

Timothy M. on

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My order was not completely filled. I should have gotten a hand truck but there was no hand truck on the u-haul. I got charged for it

Diana F. on

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Not be so expensive. Way too expensive!

Brian S. on

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It had been raining for at least 7 days leading up to my rental at this location, and it was pouring when i got there. I did not like having to stand in the rain to go through the online rental items such as waiting for my license to be verified, taking pictures from standing outside of the unit, standing in 3 inches of water/mud to get the key (the keybox is not in a great location when it's raining), traipsing through mud to get to the truck i rented. I was soaked by the time i got into my truck. The key had been placed in the wrong lockbox (unit 1 instead of unit 2) so this delayed things further. Cust service had to give me the code to the other box but not before traipsing back through mud to the truck just to find out i had the wrong key.

Kevin B. on

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Kevin B. on

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Great customer service, highly recommend.

Sherril M. on

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Service was wonderful

WILLIAM M. on

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Outstanding experience!!

Kurt R. on

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Alexandria W. on

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Best U Haul place, truck, owner, and sign up I have ever had!

Tim M. on

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Everything was good.

Philip R. on

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jerreta V. on

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Lisa S. on

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AL C. on

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Eileen W. on

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It was a little bit difficult to navigate the parking lot, as the location also serves as a small car dealership. Otherwise, we had a great experience.

Darryl K. on

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david T. on

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don R. on

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Elmer H. on

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Robert Y. on

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The back of the uhaul was not cleaned out and a walk through was not done

Albert W. on

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Great guy, helped us when we were in a tight spot.

Jamellia M. on

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Susan Y. on

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Mary M. on

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Ronald L. on

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Tunde A. on

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Provide avoidable price for customer