Blue Line Auto Inc
(U-Haul Neighborhood Dealer)

98 reviews

3870 Hwy 49 S   Harrisburg, NC 28075

(704) 888-2168

Hours

  • Mon-Tue: 10 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Contact Us

(704) 888-2168

3870 Hwy 49 S
Harrisburg, NC 28075

Hours

  • Mon-Tue: 10 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very polite and helpful. Most important opened on time. Had to switch to this location because owner of another location near could not be contacted. Reservations had to be changed to Blue Line last minute and he was perfect!

Ronnie G. 
Rating:
5.0

nothing! Outstanding Customer Service!!!!!

ANGELA B. 
Rating:
5.0

Veryhelpful and pleasant

Steve E. 
Rating:
5.0

Customer did not leave a comment.

DANIEL U. 
Rating:
5.0

Very good experience.

Greg F. 
Rating:
5.0

Blue Line Auto was the best, friendly and helpful. An old school guy that sticks to his word and follows through on his promises. I would not hesitate to rent here again.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
3.0

Customer did not leave a comment.

Kent C. 
Rating:
5.0

Fast friendly customer service.

John L. 
Rating:
3.0

Customer did not leave a comment.

ROGER S. 
Rating:
4.0

Friendly and knowledgable owner.

Joseph R. 
Rating:
1.0

There were no personnel at this location. After calling 3 different numbers I finally got someone. Then that person told me I had to go to a different location. The person on the phone was very polite and helpful but it bs I had to go to another location from what I scheduled

STEVEN H. 
Rating:
5.0

Great service.

Jordon M. 
Rating:
5.0

Dean is a nice guy and a great help.

Lori L. 
Rating:
5.0

Dropped off after hours. Plenty of space to park trailer. Easy access to highway.

Paul O. 
Rating:
5.0

Dean is always helpful and only a phone call away!

LORI L. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Lori L. 
Rating:
5.0

Customer did not leave a comment.

Lori L. 
Rating:
5.0

Customer did not leave a comment.

Lori L. 
Rating:
5.0

Customer did not leave a comment.

DONALD P. 
Rating:
4.0

Too many emails sent to customer & too many phone calls, back & forth, this process should be hassle free and it wasn't.

Yolanda H. 
Rating:
5.0

Friendly and easy return process

David S. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Dean was excellent. He was very pleasant and made us feel like valued customers.

Nancy C. 
Rating:
5.0

Awesome experience

Rodney B. 
Rating:
4.0

Location and employees were great. There was a scheduling issue and they resolved it quickly.

Joshua W. 
Rating:
1.0

Customer did not leave a comment.

Barbara E. 
Rating:
2.0

Customer did not leave a comment.

Phillip H. 
Rating:
1.0

Worst experience I have had ver had with a rental company. Never using again.

Justin K. 
Rating:
5.0

Thank you Dean! You'll be our go to for Haul from now on :-)

Laura F. 
Rating:
3.0

Customer did not leave a comment.

CAROLYN M. 
Rating:
5.0

Customer did not leave a comment.

Evelyn V. 
Rating:
5.0

The owner was super nice and I would definitely use this location if the need arises again .

Ronald H. 
Rating:
4.0

Customer did not leave a comment.

Jim W. 
Rating:
3.0

Fast friendly and accommodating was what I got at this location

Christopher R. 
Rating:
1.0

STOP overcharging customers, don't make them stand out in the cold taking pictures so long.

Sandra D. 
Rating:
5.0

Great service at this location!

Garry T. 
Rating:
5.0

Customer service was great. I would recommend to anyone.

Dwight R. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

JOSE N. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Always friendly customer service

Rodger A. 
Rating:
5.0

Customer did not leave a comment.

Glen G. 
Rating:
3.0

Customer did not leave a comment.

Debbie H. 
Rating:
3.0

We returned the equipment when no agent was present so it is not reasonable to make any judgment other than the agent was not there at 9:30 am. I have no knowledge of what happened after the truck was returned other than it had been moved by the time we drove by in the evening.

Armon S. 
Rating:
5.0

Customer did not leave a comment.

ronyce A. 
Rating:
5.0

Customer did not leave a comment.

Danal G. 
Rating:
5.0

Amazing experience !!! Will rent a U-Haul from here next time !!! Dean was terrific to work with !!!??

Ron S. 
Rating:
5.0

Customer did not leave a comment.

Jake R. 
Rating:
5.0

Customer did not leave a comment.

Ashley S. 
Rating:
5.0

Everything went just fine from our reservation through pickup & our drop off, very friendly service & we plan to use this same location again in the future.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
3.0

Customer did not leave a comment.

Nicole A. 
Rating:
5.0

This guy made it so pleasant picking up the truck. Very friendly and helpful. Would definitely use this location again if needed.

Charles Q. 
Rating:
5.0

Customer did not leave a comment.

Henry O. 
Rating:
3.0

Customer did not leave a comment.

Carol B. 
Rating:
5.0

The Manager in Midland was excellent

Winston L. 
Rating:
1.0

Customer did not leave a comment.

Luke P. 
Rating:
4.0

I originally had a reservation at 4041 Hwy 24 at Mr. Storage. There was no-one there to even fill my reservation threw me behind schedule. I had it set so that I would be able to sleep before work. However my sleep had NIW suffered for work because of the original location not even showing up to fill the reservation. I may consider a different company next time.

Angela W. 
Rating:
5.0

Dean, the owner of Blue Line Auto, was super nice and gave me exactly what I needed to get the job done. He had all the supplies you need to make it easy and efficient. Highly recommend Blue Line Auto when you need to rent a U-Haul truck. Thanks again Dean.

Howard W. 
Rating:
5.0

Customer did not leave a comment.

Christie W. 
Rating:
4.0

Very good service here

John D. 
Rating:
5.0

I made this reservation in advance to make sure that we were given good safe equipment! Unfortunately Uhaul failed us miserably!

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

David Y. 
Rating:
3.0

First time dropping off a vehicle using the phone based drop off. Be ready to take photos from outside the vehicle including in the rain as I had to. Essentially no up front guidance from UHaul as to what would take place at time of drop off ( far more than just dropping the keys in the box ). Be aware if time on site matters to you.

Michael N. 
Rating:
5.0

Really great service!

Randolph D. 
Rating:
1.0

Really shabby place. I was major surprised that UHAUL would agree to having such a place represent it.

Liz S. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
5.0

Northing more. Everything was handled very pleasant and professional. Could not have asked for a better trip returning a truck. Mr. Driggers was tops in my opinion!

Valerie A. 
Rating:
3.0

My order was not completely filled. I should have gotten a hand truck but there was no hand truck on the u-haul. I got charged for it

Timothy M. 
Rating:
4.0

Not be so expensive. Way too expensive!

Diana F. 
Rating:
2.0

It had been raining for at least 7 days leading up to my rental at this location, and it was pouring when i got there. I did not like having to stand in the rain to go through the online rental items such as waiting for my license to be verified, taking pictures from standing outside of the unit, standing in 3 inches of water/mud to get the key (the keybox is not in a great location when it's raining), traipsing through mud to get to the truck i rented. I was soaked by the time i got into my truck. The key had been placed in the wrong lockbox (unit 1 instead of unit 2) so this delayed things further. Cust service had to give me the code to the other box but not before traipsing back through mud to the truck just to find out i had the wrong key.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Great customer service, highly recommend.

Kevin B. 
Rating:
5.0

Service was wonderful

Sherril M. 
Rating:
5.0

Outstanding experience!!

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Kurt R. 
Rating:
5.0

Best U Haul place, truck, owner, and sign up I have ever had!

Alexandria W. 
Rating:
5.0

Everything was good.

Tim M. 
Rating:
5.0

Customer did not leave a comment.

Philip R. 
Rating:
5.0

Customer did not leave a comment.

jerreta V. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
3.0

Customer did not leave a comment.

AL C. 
Rating:
4.0

It was a little bit difficult to navigate the parking lot, as the location also serves as a small car dealership. Otherwise, we had a great experience.

Eileen W. 
Rating:
5.0

Customer did not leave a comment.

Darryl K. 
Rating:
5.0

Customer did not leave a comment.

david T. 
Rating:
5.0

Customer did not leave a comment.

don R. 
Rating:
5.0

Customer did not leave a comment.

Elmer H. 
Rating:
3.0

The back of the uhaul was not cleaned out and a walk through was not done

Robert Y. 
Rating:
5.0

Great guy, helped us when we were in a tight spot.

Albert W. 
Rating:
5.0

Customer did not leave a comment.

Jamellia M. 
Rating:
5.0

Customer did not leave a comment.

Susan Y. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

Provide avoidable price for customer

Tunde A. 
No reviews have been submitted for this location.

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