Customer Reviews for Blue Ridge Auto Outlet LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blue Ridge Auto Outlet LLC

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Jon H. on

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Customer did not leave a comment.

DENEEN C. on

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Location is extremely run down and the employees made me feel uncomfortable.

JOYCE S. on

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Reginal T. on

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marcela s. on

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jackie w. on

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jackie w. on

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cynthia b. on

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The man who helped us. Was very polite and genuine.

Catherine H. on

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The location was tiny, but the guy was super nice.

Shelly G. on

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The location for drop off had a different time then Corp gave me which was a 3 hours difference so i called corp for verification of time which was 5 pm then when we got there to drop it off they were closed at 5pm and no drop off box for keys so once again i had to call corp office for instructions.

Andre S. on

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Guy was very rude and nasty he claim to put me out his store cause i called customer service for him over charging me on the rental and also he pulled a gun put on me...

ADONIS W. on

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The customer service was horrible! The rep was very rude and hung up on me! Very unsatisfactory!

ZAMIR S. on

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Teesha M. on

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The gentleman seemed really bothered by my appointment and presence. I felt as if I was an inconvenience.

Tamika D. on

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Very poor customer service

nisha m. on

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Your dealer was rude and unprofessional.

john r. on

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The U-Haul experience it's self wasn't all that bad, but this auto dealer location was terrible. Right ton the arrival, there was literally only one parking spot, and was then told I couldn't park there, and was instruct to peek in the center of their small lot. I then went inside the dingy, small, office space, and dealt the most in friendly person I could possibly imagine. They literally had multiple posts on the wall that had hulk on it, that said "aditude will be met with aditude". They also had a racist poster of an Asian woman with the text "hurry up and buy". During the purchasing process, I was offered moving blankets, which I asked for, but never received- I was shocked when they actually remembered to take it off my bill. One of the employees also cut off the person driving my car while she was trying to get out of the crowded car lot. The truck was good, but the experience was terrible.