Very happy with the customer service and the quickness of each person helping with any questions or concerns that I came across. Will continue to rent from U-Haul and support their business.LeAnn C.
Customer Reviews for Blue Ridge Moving & Storage LLC
(U-Haul Neighborhood Dealer)
Luray, VA 22835
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat: 9 am - 3 pm
- Sun: 10 am - 3 pm
Special Operating Hours
- 6/21/2021: Closed
- 6/22/2021 - 6/25/2021: 9:00 am - 4:00 pm
- 6/26/2021: 9:00 am - 3:00 pm
- 6/27/2021: 10:00 am - 3:00 pm
- 6/28/2021 - 7/2/2021: 9:00 am - 4:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My entire UHaul experience was horrible. I was moved locations 3x. When I arrived to this one, I did not have cell service and had a difficult time logging into the app to find out how to get the keys. I will NEVER rent from UHAUl again.MICHELLE P.
Customer did not leave a comment.DAVIDEDWARD N.
first of all our pick up location was changed after pick up time. When arriving at original location no one was there and they did not have the vehicle we ordered. After a few phone calls an alternate location was given. When we arrived no one was there and we were given a number to call by a business next door. We then had to wait for someone to arrive. This confusion and travel delayed our pick up by 1 1/2 hours. Very poor pick up experience. I think U-Haul central is the one who caused the confusion, but based on this experience I would not recommend either location.William I.
Great customer service. However, the truck has way too much steering playJose S.
The internet service is terrible there and it took me 40 minutes to get my key. People were very nice- no fault of there's.TONY M.
They went over and beyond to help with my needs. I highly recommend using this location!DANIELLE W.