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Kate R.
Customer Reviews for Bluegrass Events & Party Needs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Van was filthy. I'm sorry if this is grotesque, but there appeared to be dried snot on the steering wheel, dashboard, console, and other areas of the cabin. Tools were left in the van (e.g., paint roller) for which I did not want to be responsible. I was required to provide "the name and phone number of two people that know me" in order to receive the rental. They refused to give me a reason this information was necessary. I will look elsewhere next time I need to rent a vehicle.
Chad F.The trailer is very old and it was very difficult to securely fasten the tailgate.
Gregory P.Make sure the vehicle is clean before it goes out.
Steven K.Quick
Edgar R.Vendor / operator is a grumpy and grouchy guy. His years assistant was awesome and very helpful. Lights on trailer weren't working when I arrived to pickup.
Richard F.Great service
Tenesha M.Niether employee wore a mask.
Kendall F.